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“Enjoyable stay”

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Clarion Collection Hotel Hammer
Ranked #1 of 8 Hotels in Lillehammer
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
150 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Enjoyable stay”
4 of 5 bubbles Reviewed July 21, 2014

We have booked a superior room at the hotel using points which was an excellent value. Check in was fast and efficient. The hotel is located in the middle of the town, which means that parking can be an issue. If you arrive later in the afternoon, parking on the street is available. The hotel also offers parking facilities.

We got a superior room on the 5th floor. As the hotel is comprised of two building joined together, there is no elevator to the 4th and 5th floors and it requires carrying your bags through different sets of staircase. The room was large and comfortable with a windows facing the back. WiFi was strong and fast. The room have 70s-80s decor but one does not spend time in the room. The beds and pillows were too soft (as we find anywhere in Scandinavia).

Breakfast spread was impressive and included many hot and cold dishes. The afternoon “light” meal was not light at all and can be a full dinner without any problems. The food was good and tasty and with ample sitting space.

Check-out was functional but no more. The receptionist was quite cold and to the point.

Room Tip: Ask for superior room - they are bigger and provide more amenities.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MDDCFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, July 22, 2014
Hello
Thank you very much for your very detailed and good review.
It is very good to read that you enjoyed our meals and our hotel.
We wish you a nice vacation in Norway.
Yours sincerely
Marianne Haraldsen, GM
CC HHammer
Report response as inappropriate
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574 reviews from our community

Traveler rating
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    50
    16
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed July 16, 2014

To have breakfast and dinner included in a country where food is so expensive was great. There was a good choice of food for both breakfast and dinner. Had expected the evening meal to be the same each night but it wasn't. Room was a good size, shower good,lovely armchair by the window, staff very friendly, location great 20 minutes walking distance to open air museum and 20 minutes to Olympic museum, shopping street outside the door.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank Kerrin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, July 21, 2014
Hello
Thank you very much for giving us such a positive and good review. It makes us happy :-)
Wishing you a good vacation in Norway and a pleasent summer.
Your sincerely
Marianne Haraldsen, GM
CC Hotel Hammer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
104 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed July 14, 2014

Stayed here for one night, on the way back to Copenhagen.

On check in the hotel felt a little old, but clean. I was given a room on level 5 (the highest floor), and had booked the garage parking.

On parking and getting the bags into the lift it became apparent that the lift only went to the 3rd floor, meaning two sets of stars for me, my hand luggage & 20kg suitcase. The rooms on level 5 are set in the attic, which lowers the ceiling height a fair bit, the beds also sit under he slope, which means you have a high risk of hitting your head in the night!

Included dinner wasn't worth a look in, low quality buffet, not sure why they include it as it does more damage than good. Breakfast was of an equally low standard.

All in all, probably not worth he money spent.

Room Tip: Don't book a high floor
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  • Stayed June 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Aus_Trav_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, July 21, 2014
Hello
Thank you for giving us feed back on your stay here - it is our only way to improve.
We try to give the rooms on the top floor to those who don't mind walking up there, since it is the most quiet part of the hotel but maybe, if you weren't asked if you wanted a room on a lower floor, the hotel was fullybooked.
I am sorry for the inconvenience it may have caused you.
Yours sincerely
Marianne Haraldsen, GM
CC Hotel Hammer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napa Valley, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 12, 2014

...but not so great if you don't like the smell of cigarette smoke. We had a 'superior room' but it was very small and though it had a balcony, we couldn't use it or leave the door open because we had chain smokers below us. Okay breakfast, but not enough places to sit; we had to sit on high stools at a counter. Nice people at reception and only a few blocks from the center of town.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank LuisaNapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, July 21, 2014
Hello
Thank you very much for giving us feed back on your stay. You were obviously very unfortunate with your "neighbours" this night, and that we apologize for.
I understand that sigarettsmoke is not very appreciated when you don't smok yourself. We apologize for this.
Yours sincerely
Marianne Haraldsen, direktør
CC Hotel Hammer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
218 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed June 26, 2014

We only stayed one night and did not bother to pay for a superior room
We had a superior room in ALesund and it was much better with the kettle and fridge and lounge area so I guess that probably explains the reasons why the previous reviewer didn't get these things
We chose this hotel because of the good value - for the rate we received a decent breakfast not anywhere near the best we had in same standard hotels though - waffles at afternoon tea time and a decent light dinner - very fresh salads chunky bread - hot food - generally some type of pasta and simply desert or cheese and fruit
In a country like Norway where meals are so expensive it really was a bargain
It was very central - we drove on the way to the airport - parking was chargeable ( half price for the summer) and had a lift from basement to rooms - we found it a little hard to find
The room was very clean - we found beds ( 2 singles that we pushed together) very comfortable and nice pillows
No movie channel on TV but again we did have a standard room
Very friendly helpful and efficient reception
We would stay again

Room Tip: Get a superior room if you want the better rooms for size and extras
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nonna54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, June 30, 2014
Hello
Thank you very much for giving us such a good reflected review.
We are happy that you found us descent, and a bargain :-)
Wishing you a nice summer and an enjoyable vacation.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
238 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
2 of 5 bubbles Reviewed June 24, 2014

The best thing about this hotel is the location. Our room (no.113) was quite small and the two single beds were below average for comfort and the pillows were too small ( we note that a previous reviewer liked the beds, perhaps he had a superior room). There was no kettle, safe or fridge in our room, which faced the car park with a car parked right by our window, but it was quiet at night and the curtains made the room dark enough for sleeping. Other guests could see right into our room from a corridor, so we had to keep the curtains closed. The BBC was the only English language news channel. The bathroom was clean and the hot water service was good, but the shower was very small.
The breakfast area looks nice and spacious, but the breakfast itself was a big disappointment. The cooked food is kept in bain marie containers, but at 7 am the scrambled eggs were cold and we could not find any bacon. This is the first time in four weeks of travel that we have criticised the breakfast.
There are some interesting old skis, ice skates and other artefacts and photographs in the common areas.
Our experience makes it hard to believe that this place deserves the top rating in Lillehammer, but we probably had one of the cheaper rooms, and we did not see the other hotels. Although we gave four stars for location, this was not very important for our one night stay, and our overall rating is two stars as we would have appreciated a hot breakfast and a kettle and more comfortable beds in our room.

Room Tip: Avoid rooms next to the car park.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stickman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, June 30, 2014
Hello
Thank you for sharing your opinions with us. I am of corurse very sorry that you did not enjoy your stay here very much.
Glad to read though, that you found our location and cleanliness acceptable.
Hoping to get a second chance to improve your impression of Hammer Hotel.
Wishing you a pleasent summer and vacation.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aalesund
1 review
4 of 5 bubbles Reviewed June 9, 2014

central hotel with excellent service, friendly and helpful staff, brought us supper for free at midnight after a late night training in the hills, nice and valuable breakfast, though the beds were not to good..

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank J0ggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Haraldsen, General Manager at Clarion Collection Hotel Hammer, responded to this review, June 11, 2014
hello
Thank you very much for giving us such a positive review. It means a lot to us.
Hoping to se you at Clarion Collection Hotel Hammer again sometime.
Wish you a very pleasent summer.
Yours sincerely
Marianne Haraldsen, GM
CCHHammer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Hotel Hammer

Property: Clarion Collection Hotel Hammer
Address: Storgata 108B, Lillehammer 2615, Norway
Location: Norway > Eastern Norway > Oppland > Lillehammer
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Lillehammer
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Collection Hotel Hammer 3.5*
Number of rooms: 142
Official Description (provided by the hotel):
Clarion Collection Hotel Hammer: the best and most obvious choice for business travellers in Lillehammer. Our hotel comprises 142 rooms, offers indoor parking and is located in the heart of Lillehammer. We serve a delicious breakfast in an informal setting in the dining room. In addition we treat our guests to waffles in the afternoon and an evening buffet, all without any additional charge. Guests can also help themselves to coffee/tea and national newspapers. If you would like to exercise during your stay, we will provide you with a map showing the best routes for running or you can use our indoor compact gym on the 2.nd floor. The hotel has expanded and been renovated in 2015 ... more   less 
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Also Known As:
Clarion Collection Hammer
Clarion Lillehammer
Lillehammer Clarion
Clarion Collection Lillehammer

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