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Reviewed May 27, 2018

I have stayed in a number of hotels in beautiful Vienna - all were very nice, but Ruby Marie is the best yet. Totally elegant. Pleasing in every way. Staff was wonderful - there anytime they were needed, and invisible the rest of the time. Just perfect!

Date of stay: May 2018
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
Thank L2632GLjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2018

Excellent stay in a quiet and very friendly and modern environment. We both had a wonderful time and enjoyed the atmosphere and excellent location close to all amenities and the City centre. We will definitely come back.

Date of stay: May 2018
  • Trip type: Traveled with friends
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Review collected in partnership with this hotel
Thank pvalbonesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2018

We spent 2 nights at this hotel, the hotel is perfect for couples or solo. The shared terrace is cool and the location is just at the start of the shopping street, there are lots of shops, supermarkets and restaurants nearby.

Very comfortable and clean room with cool decoration and friendly staff. Very simple self check in and no check out required in the hotel.

It was great stay and I will stay again for sure!

Room tip: The rooms in the top floor has a shared terrace
Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KW-Traveler110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2018

The atmosphere of the hotel is very good. Location is really good. Easy check-in self-service. I was disappointed that I paid for a room with city view but instead was looking to the terrace which was a building site. Furthermore, the rooms were not really clean.

Date of stay: May 2018
  • Trip type: Traveled as a couple
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    • Service
Review collected in partnership with this hotel
Thank Tessa v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubyHotels, Manager at Ruby Marie Hotel Vienna, responded to this reviewResponded May 24, 2018

Hi Tessa v,

thank you for your feedback. We're sorry to hear you were dissapointed with your room overlooking our rooftop garden and the current construction site behind it. Next time, please inform us while booking to make sure you get a room with a nice view overlooking Vienna. We attach greatest importance to cleanliness and comfort, which is why we’re very sorry if you made a different experience. Thank you for your feedback, we're consistently trying to improve the quality of our service and we'll forward your criticism to the responsible team.

We hope to welcome you again soon in one of our hotels.

Your Ruby Marie Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2018

A really cool hotel, lots of quirks to make you smile. I love the displays of plants and the massive breakfast selection! It was all 'continental' but good choices. My room was very large and the window opened!!!

Date of stay: May 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andrearussell2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RubyHotels, Manager at Ruby Marie Hotel Vienna, responded to this reviewResponded May 22, 2018

Hi andrearussell2018,

Thank you very much for your nice feedback. Sounds like you had an awesome time – we love that. Hope to see you back soon.

Your Ruby Marie Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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