Close walk (15min; it's 1.1km by Google Maps and not 500m as per Novotel website as of Dec '12) to Stephansplatz and good public transport options nearby.
Friendly reception greeting - most staff generally friendly - though no help offered with numerous large bags. Comfortable bed. Room was directly next to elevator and didn't notice any noise from elevators and/or other guests. Didn't use minibar or tea/kettle, but seemed like a reasonable selection.
Double superior big enough for two but not for longer than 3 nights, especially with winter luggage and small wardrobe. Rooms made up daily and as expected, however bathroom supplies not restocked when needed and bath towels very small. Large overhead showerhead (in a small shower) difficult to use as it floods the bathroom; hair dryer of insufficient strength and hadn't been cleaned for some time. Bathroom door offers little privacy
Not of the quality I would have expected for a four star Novotel.More
- Free Wifi
- Breakfast included