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“One of your best choices in Vienna!”
Review of Novotel Wien City

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Novotel Wien City
Ranked #130 of 359 Hotels in Vienna
Reviewed September 29, 2012

I had stayed in Vienna during 15~21 Sept and highly recommend Novotel Wien City for following reasons:
(1) Clean, modern and cozy environments as the typical attitude Novotel expresses.
(2) Professional front in the lobby and nice staffs in the restaurent/bar.
(3) Close to the city center (20 minutes walking distance to Opera House), while keeping the derised serenity.
(4) Close to the port of a canal, which connects Vienna to countries in the neighborhood.
(5) Most tour trips choose Novotel Wien City as their pick-up stop (by mini bus), so participants need not worry to be lost.
(6) Highly recommend the "City Breakfast served at the bar" service, which includes a cup of orange juice, a cup of coffee and two pieces of bread. This set is suitable for clients who:
1. Join tour trip in the early morning (to be picked up around 7:00 am) because this set could be finished within 15 minutes.
2. Do not expect to be totally statiated and hope spend more time finding some special cuisines in local restaurents?

Finally, thanks for Novotel Wien City. It would be my first choice next time I visit Vienna!

  • Stayed: September 2012, traveled solo
    • Value
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2  Thank Vienna72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Rooms Division Manager at Novotel Wien City, responded to this reviewResponded October 11, 2012

Dear Guest,
first of all thank you for taking your time to share your impressions after your stay in our hotel with the travel community.
We are very happy you enjoyed your stay.
Finally we hope you had a fine trip home and we will be very pleased welcoming you again in Vienna,
with best regards,
Thomas Fietzke & the Novotel Wien City Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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479 - 485 of 1,460 reviews

Reviewed September 27, 2012

I stayed here for four nights, the room was spacious compared to most I have stayed on this tour, it is located within easy walking distance of Wien city centre, but very close to the U1 underground line. The staff were helpful, and the room was clean the food in the restaurant was OK, but there are so many places to eat in Vienna, you are spoilt for choice.

Room Tip: I was at the front of the building, but it was quiet
See more room tips
  • Stayed: September 2012, traveled with family
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1  Thank Sallie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Rooms Division Manager at Novotel Wien City, responded to this reviewResponded October 11, 2012

Dear Guest,
many thanks for your wonderful review to your stay in our hotel! We are very pleased to read, that you enjoyed your stay and you rated the service attitude of our staff in a high level.
We hope you had a good trip home and we are looking forward to welcoming you again in the future.
With our best regards from Vienna,
Thomas Fietzke & Novotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

For the price, I thought it was an average experience. When we checked in, the service was not friendly, but not unfriendly. The room has an interesting layout with the toilet separate from the shower and the shower is right next to the bed (we had king sized room). The room size and bed were average in size and comfort. The hotel is on the underside of the bridge from the main sites, but it was only a ten or fifteen minuet walk to St. Stephen's and the main shopping street. Given the high prices of hotels, I would consider staying here again.

  • Stayed: September 2012, traveled with friends
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1  Thank tlb999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Rooms Division Manager at Novotel Wien City, responded to this reviewResponded October 11, 2012

Dear Guest,
thank you for taking your time to share your impressions after your trip to Vienna.
We are very sorry that you did not feel comfortable with all our services.
Please take our serious apologize for any inconvinience you had to face. Your comments are well received and we will do our best to improve.
We hope you had a pleasant trip home and we hope, that besides the mentioned points, you
enjoyed your stay in Vienna.
Thomas Fietzke
Rooms Division Manager

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Reviewed September 24, 2012

I waa delighted with this hotel and highly recommend it. It is well located just on the edge of the central city and within walking distance of central city toutist attractions. The rooms are spacious, quiet and modern. At 137 euros per night single it was excellent value.

Room Tip: Most rooms face the street but are very sound proof from traffic noise.
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  • Stayed: September 2012, traveled solo
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1  Thank Davids27892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Geschäftsführer at Novotel Wien City, responded to this reviewResponded September 26, 2012

Dear Guest,
thank you very much indeed for your motivating words and the time you spend to post them.
For our team, always trying hard to improve services, your review is the best confirmation to be on the right way.

We hope you had a trouble-free trip home and we would be very happy to welcoming you again in Vienna.

Kind regards,
Linda Pokorny & the Novotel Wien Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2012

We stayed for one night in this hotel.



LOCATION




The location is quite good, if you choose to stay outside the ring. The hotel is situated just outside the Vienna ring, about a 10 minutes walk from Schwendenplatz. It also takes you about 10 minutes to get to Stephansdom. The neighborhood is safe and you can easily walk everywhere.



AMBIENCE



The decoration is nondescript and you could be walking into any hotel lobby anywhere in the world. No particular charm there, but still a convenient and modern look.

ROOM

Once again, a standard, yet agreeable, Novotel hotel room. The size is correct, there is a separate wc and a shower room. Everything looks brand new and is spotlessly clean. The bed is ok, but not overly comfortable. There is a flat screen TV and a minibar, as well as coffee making facilities. The style is modern, in a bland sort of way. Bathroom amenities are not very nice.

SERVICE



My partner did the check-in, so I cannot comment. Check out was long, as the two clerks were both busy and we had to wait a while. Otherwise, the personnel was nice and helpful.


VALUE


We stayed with our carte Accor and had a good deal. Basically, this hotel is good value for money, considering the rooms seem to be recent.




IN SUM



Not a charming choice, but a convenient one. However, next time I stay in Vienna, I will probably choose a hotel directly inside the ring.

 Worth noting, the restaurant is apparently good and the prices are very reasonable.

  • Stayed: September 2012, traveled as a couple
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1  Thank Jewels_Gva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Geschäftsführer at Novotel Wien City, responded to this reviewResponded September 24, 2012

Dear Guest,
first of all thank you for taking your time to write down your personal experiences during your visit in our hotel.

We are happy to learn you enjoyed your stay. We hope your trip home was comfortable and we are looking forward to welcoming you again in Vienna!

Sending our best regards
Linda Pokorny & the Novotel Wien City Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012

We used a 48 hr subway ticket, easy to use, just validate before first use. Subway went to every location we needed. Hotel close to subway and within walking distance of circle tram and restaurants. Breakfast was more than adequate and plenty to choose from. Only negative, hairdryer (built-in type) was very poor, especially if you have lots of thick hair. Room is good value for money.

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank MervBritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Geschäftsführer at Novotel Wien City, responded to this reviewResponded September 26, 2012

Dear Guest,
first of all thank you for taking your time to share your impressions after your stay in our hotel with the travel community.

We are very happy you enjoyed your stay. Each Teammember was really happy with your highly appreciated feed back! For sure such nice words are the best way to motivate all of us hosting our guest with a warm welcome and making their stay a remarkable one.

Finally we hope you had a fine trip home and we will be very pleased welcoming you again in Vienna,
with best regards,

Linda Pokorny & the Novotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2012

This is an excellent hotel in all ways. It is clean, efficient and friendly. The hotel is situated just the other side of the Danube Canal and you can walk into the centre of Vienna in about 20 minutes. I especially liked the breakfast, there were new things to try each day.

  • Stayed: August 2012, traveled as a couple
    • Value
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Thank glynn2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda P, Geschäftsführer at Novotel Wien City, responded to this reviewResponded September 13, 2012

Dear Guest,
first of all thank you for taking your time to share your impressions after your stay in our hotel with the travel community.

We are very happy you enjoyed your stay. Each Teammember was really happy with your highly appreciated feed back! For sure such nice words are the best way to motivate all of us hosting our guest with a warm welcome and making their stay a remarkable one.

Finally we hope you had a fine trip home and we will be very pleased welcoming you again in Vienna,
with best regards,

Linda Pokorny & the Novotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Wien City

Address: Aspernbrueckengasse 1, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#58 Family Hotel in Vienna
#80 Business Hotel in Vienna
#81 Romantic Hotel in Vienna
#95 Luxury Hotel in Vienna
Price Range: $111 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
Official Description (provided by the hotel):
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel

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