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Tea Vienna City Hotel
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Reviews (142)
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Reviewed January 6, 2014

We booked Bella Vienna Apartment which is located in Hoher Markt. (District 1010).

As we read from other reviews that we need to collect the key to the apartment from the main hotel Bella Vienna CITY HOTEL, we then wrote to the hotel emailed them to have our keys delivered to us at the apartment as booked.

Unfortunately. we were told to go to the Hotel by taxi which we had to pay an additional fare of 15Euro ... just to wait for our keys to the apartment after a long tiring flight !! >_<

After some squabbles, the hotel agrees to reimburse us our taxi back to the apartment of which we requested to have our fare offset against the 30 Euro cleaning fee.

If you are arriving before 3pm with heavy luggage, I DO NOT recommend you book the Bella Vienna APARTMENT (the one located near St Stephen Cathedral in Inner Stradt) ....

1) There is NO reception nor telephone to render assistance or answer any of your queries
2) There is NO storage space to store your luggage if you arrive early or depart late. There are no other alternatives to store your luggage except to either go airport early or drag you luggage around the city!
3) There are NO hotel signage as the apartment is an office cum residential block
4) The unit block & unit system is rather confusing for 1st timer. Fortunately, an office worker happens to come out from the same building & guided us.

Apart from the stressful & confusing check-in arrangements, the apartment needs maintenance ... the parquet floor are stained, the plants are dying, the window pane in the living room is cracked, the door to balcony is falling apart that we didn't even dare to open them.

The saving grace for Bella Apartment is it's central location, spaciousness and the friendly & attractive owner, Mrs Bella herself. She overheard our commotion at the front counter & came to talk to us & suggested we go for a good lunch & check out the beautiful city.

  • Stayed: December 2013, traveled with friends
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1  Thank Ezlife333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2013 via mobile

We only checked for one night but it was a good choice! The room was really nice, warm and clean, staff was polite.

We will choose it again in the future, is very close to Mariahilfer Strabe.
Another important detail is that you can park the car in their garage, so you dont have to look for parking lots.

Stayed: December 2013, traveled as a couple
Thank Narcisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

We stayed overnight at the Bella Vienna Hotel 1-2 Oct
. The room was comfortable and served the purpose for our stay. The reason for booking this hotel that it was advertised that there was an airport shuttle at a surcharge, which we had no problem paying for.On arrival,when checking in I enquired as to the frequency of the service and the costThe duty receptionist was unsure but did his best to be helpful.I again enquired when his replacement came on duty, she was a very helpfull girl and i asked her to order a taxi for me for 9am the following morning.She told me to come to the reception in the morning and the driver would meet me there.On checking out i was greeted by the most unhelpful and bordering on rude male receptionist who dismissed us when we enquired as to the where abouts of our taxi.We were leftin a quandry as to if there was a taxi booked and where we were to meet it because of his rude manner.In the end we had to leave and find a taxi rank so as we could make our flight in time.

Room Tip: book a room to the rear of the hotel.
  • Stayed: October 2013, traveled as a couple
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1  Thank 249susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

The exterior was a bit strange-looking but when we went to the 6th floor reception and was shown our room..all was well..an easy walk to all the fab cultural sights in Vienna
Would book the hotel again, also reasonably priced for a hotel so convenient

  • Stayed: September 2013, traveled as a couple
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1  Thank luciene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

I come very often to this hotel which already says it all. Nicely designed hotel, great, spacious rooms, without the crowded hotel feel: the rooms are spread out on several floors of a residential/office building. It is well located, with several buses taking you all around, and the close vicinity of the "Haus des Meeres" and "Naschmarkt" makes it very attractive for both families and culinary visitors.

It is great that it has its own garage - in Vienna parking is mostly impossible, so if you are by car, this is a huge advantage in the middle of the city.

Breakfast is great. Well, this last time its selection and quality seemed to be much more constrained then before, but I am sure they will return to the old, traditional high quality, 4* breakfast again with smoked salmon, great coffee variety, hot and cold buffet, with a large(r than now) selection of Austrian breads that are a treat themselves.

Service is also very good, staff are very helpful.

The family rooms and suites are special - they are really huge, very comfortable even for larger parties.

Room Tip: family rooms are great, huge, two rooms. higher floors are quieter from street.
  • Stayed: September 2013, traveled with family
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Thank zsebibabak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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