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Reviews (1,764)
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Reviewed June 29, 2017

We've stayed here for the past 6 years, and nothing has changed except cleaning standards which are not great, and the beds need updating as old and tired now and uncomfortable. Shame really as the staff are so very friendly, willing and eager to help. The breakfast is as always of a HIGH STANDARD. The mini bar gets replenished daily, used to have an assortment of spirits a few years ago, but no longer. We stay in an executive room on the top floor with a lovely big balcony with glass frontage which looked like the glass panels had not been cleaned for years, also the small table outside was never cleaned throughout our stay, if ever !!! I find it such a shame, as the Hotel itself is still wonderful and so close to all the cities ameneties.

Room Tip: Rooms on the South side face the famous Belvedere Gardens
  • Stayed: June 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank ang669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austria Trend H... S, Manager at Austria Trend Hotel Savoyen Vienna, responded to this reviewResponded July 5, 2017

Dear Ang669,

first of all I would like to thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen.
I am happy to hear that you are a repeat customer of our house, but I absolutely regret that your stay was not overall satisfactory!
Cleanliness is a really important topics for us and I do want to apologize for the situation you had to experience the last time! This is definitely not our quality standard and I will talk with my team about your comments!

Once more I would like to thank you for your constructive comments and hope to welcome you again soon in order to convince you of the improved services in our hotel.

Yours sincerely
Johannes Mauthe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2017 via mobile

I like this hotel. Spacious, silent, good beds. Good breakfast. Good meeting rooms.
Deserves a five star rate... but details matter, and something annoyed me very much today: kettle in every room, but sugar, tea and coffee bags only for the deluxe rooms, not for the regular ones! That's very cheap, I'm afraid.

Stayed: June 2017, traveled on business
Thank Antöniö L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2017

We had a friendly welcome here. Our hotel room was lovely, everything we needed, the bathroom was huge!! It was all immaculate. I mentioned to reception that it was my boyfriend's birthday the following day and when we got back from our day out there was champagne and nibbles in our room - a lovely gesture! The hotel is conveniently by the train system and there are buses & taxis readily available too, easy to figure out.

  • Stayed: June 2017, traveled as a couple
    • Sleep Quality
    • Service
Thank Pamela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2017

Very nice modern hotel close to many shops, restaurants and attractions. Room was big even by American standards. Free WiFi and hearty breakfast buffet. About a 30 minute walk from Stevensplatz. Convenient to public transportation.

  • Stayed: May 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Wesley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2017

This is one of the good hotels in Vienna if you are planning to stay closer to the city center.. its walking distance to the major tourist attractions in the Vienna city. The breakfast is awesome.. they have large buffet and also serve hot items.

  • Stayed: April 2017, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Yash S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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