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“Close to train station. Be aware of the clear shower, pretty cool”

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Fleming's Conference Hotel Wien
Ranked #113 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed May 31, 2013

Happy with this place. Modern hotel with a great atmosphere.

•GOOD: Modern decoration and very clean, housekeeping service is very good. Breakfast is excellent: variety of breads, yogurts, fresh fruit salad, bread spread, cheese, etc. Staff is very friendly. And the most interesting thing about this place is the clear shower placed in the middle of the bedroom, I really enjoyed its design; however, it is not a room for 'buddies'. Shower walls are all clear (glass), there is no privacy, but it is a very interesting experience. Relatively close to mini markets, train station, restaurants, stores. They not only have a gym, but it really works.

•BAD: Internet connection is not reliable at all. In order to get connected, you are supposed to type in the code every time you open up your laptop.

I'd come back, but they have to work on the internet service.

  • Stayed: April 2013, traveled on business
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2  Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded July 22, 2013

Dear Stephanie,

Thanks for staying with us and talking about it. Nice to hear, that everything went well. Our showers are standard but for further bookings please be so kind and let us know in advance that you would like to have a room, where the shower is not in the middle of the room, we do have some. Thank you for pointing out the wifi problems. We had some problems, which are fixed. Hope to see you soon in Vienna.
Best wishes
Fleming's Hotel Wien-Westbahnhof

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293 - 299 of 973 reviews

Reviewed May 24, 2013

I, my sister and my parents stay 4 nights (21-25 May, 2013) at this hotel. This hotel also has restaurant. If we need ice or hot water, we need to ask from restaurant. We're chinese-Thai from Thailand. My dad drinks chinese tea everyday. On Friday's night (May 24), my dad asked me to ask hot water from hotel. There are 2 staffs in restaurant, the first guy wearing glasses and the second guy not wearing glasses. After I asked ice and hot water from the first guy who wears glasses, he stared at me and said something in German and walked away without any help. He did the same thing to Asian guy who asked hot water as well. It's impolite manner! I've never seen impolite manner from other hotels in other cities. It made me upset but didn't say anything to him. Then, I asked ice and hot water form the second guy. The hotel should tell thier staffs to respond politely to guests. I don't understand why the first guy did like that!

  • Stayed: May 2013
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1  Thank Kittivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded July 22, 2013

Dear Kittivan,

Thank you staying with your family in our hotel. I am very sorry to hear from your experiences. This is definitely not the way we are handling our guest wishes and giving them the best service and not the way how to speak with our clients. My really apologizes. I will take this situation to train the staff better. Hopefully you will be back in the next future and we will show you that this happened only once.
Best regards
Fleming's Hotel Wien-Westbahnhof

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Reviewed May 13, 2013

Stayed for 2 nights, would return.

Good:
- fantastic location, walking distance from the Wien-Westbahnhof train and metro stations (direct line to downtown), close to restaurants and shopping
- very friendly staff
- fantastic breakfast and good gym with relaxation area including sauna
- great value

Bad:
- internet should be faster, can check email but very slow and often lost connection

  • Stayed: April 2013, traveled on business
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Thank Albert Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded May 16, 2013

Dear Albert,

thank you for staying with us and being guest in our hotel. Nice, that you had an fantastic stay and trip in Vienna. Thank you for the note regarding internet, we are working on it to solve the problems you had mentioned. Hope to see you soon at the Fleming’s Hotel Wien-Westbahnhof.
Best regards
Silke Versin-Hickel
Manager

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Reviewed May 10, 2013

This hotel is close to the Westbanhof (less than 5 min walk) meaning a lot of connections are available to the city center (trams, underground), to the suburbs and even to the international airport (train or bus). With the underground, it will take you about 5 stops to the city center (Stefansplatz for instance). But the near area of the hotel is not really attrative from a touristic perspective.

The hotel is modern, the staff is really much caring for you. the restaurant serves very good food and the breeakfast buffet is quite large.

Rooms are very quite (despite a location along a large avenue with much traffic) and clean. The furniture is very modern and could only benefit from having option to prepare coffee/tea within the room. Gym room is quite convenient as well.

As point of attention, I would quote the fact that the shower is place in the middle of the room ... with transparent glass.... so you better share your room with someone who is ok to 'share privacy' :-) ... and close the curtains!

Apart from this, this hotel is a very good deal (single room rate typiucally lower than e100).

  • Stayed: May 2013, traveled on business
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Thank Denis_from_Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded May 16, 2013

Dear Denis,

Thank you for being guest in our hotel. It was a pleasure for us to see that everything worked well for you. I really looking forward to welcome you again in the nearest future.
Best wishes to Copenhagen
Silke

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Reviewed April 13, 2013

This hotel is very close to the subway and tram lines. And the city is easy to navigate.
The rooms are clean. The amenities are adequate. The in room Wi Fi is cumbersome, as you must have a pass code for each device and if they won't remember the code you have to put it in nearly every time you log on. The most interesting thing is the shower situation. It is located in the middle of the room and is clear glass, clean as a whistle, completely clear. So if you are traveling with someone you don't usually shower with, consider separate rooms or a different Hotel.
The breakfast is good and the staff helpful. Our original room was facing the street. And we could not get the air conditioner to cool it down, the noise from the street when the window was opened was too loud. The staff changed us to another room on the courtyard side and the air was lovely.
Just thought you should know about the rather public showers.

Room Tip: Ask for court yard side rooms.
  • Stayed: April 2013, traveled on business
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Thank adelphiout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded April 18, 2013

Dear guest,
thank you for staying with us and we are happy that you enjoyed it. We are very sorry, that you had problems with the internet, therabout we have already
Take care of it, in order to avoid further complaints. I hope that you soon will come back to us, like to note, that you want to have a quiet room.
Yours sincerely
Silke Versin-Hickel
Manager

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Reviewed April 8, 2013

We booked a "Superior room", but it was not at all worth the money we had to pay for:
- The promised extra area for sitting did not exist at all.
- WiFi was promised in all rooms, but we could not establish a connection. When I asked for help, the woman at the reception just told me to try it in the Lobby.
- The staff was either not willing to help or just helpless (see the WiFi problem above).
- The room was kind of mixture between old furniture not fitting together and the try of "design" (the shower was a glass box in the middle of the room).
At least the room was clean, the water was hot and the breakfast was quite ok.
But this hotel is not at all worth the four stars.

Room Tip: Just DON'T take the "Superior room" - it's not at all worth the money!
  • Stayed: March 2013, traveled as a couple
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1  Thank wobelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded April 18, 2013

Dear guest,
thank you for being guest in Vienna. Sorry, that we did not meet your expectations. We have taken the above points, of course, to train
our staff and keep an eye on the technical deficiencies. I hope that you will give us a second chance, so that we can convince you of our product.
Best regards
Silke Versin-Hickel
General Manager

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Reviewed April 8, 2013

Probably best choice if you are visiting a concert in Vienna Stadtshalle - it is located only 5 minutes walking distance. Modern rooms, very good price and a decent restaurant on the ground floor. Center of Vienna is also near.

Room Tip: Showers in the rooms are really special. Try it!
  • Stayed: March 2013, traveled with family
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2  Thank drSegula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Conference Hotel Wien, responded to this reviewResponded April 18, 2013

Dear guest,
thank you for being with us and for taking the time to report it. I am very pleased that you enjoyed your stay and there was nothing which you missed. Hope to see you soon.
Best regards
Silke Versin-Hickel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fleming's Conference Hotel Wien

Address: Neubauguertel 26-28, Vienna 1070, Austria (Formerly Fleming's Hotel Wien-Westbahnhof)
Location: Austria > Vienna Region > Vienna > Neubau , Schottenfeld
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#75 Business Hotel in Vienna
#83 Luxury Hotel in Vienna
#83 Romantic Hotel in Vienna
#121 Family Hotel in Vienna
Price Range: $91 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fleming's Conference Hotel Wien 4*
Number of rooms: 174
Official Description (provided by the hotel):
Only a skip away from the famous Mariahilfer Strasse shopping boulevard and the West rail station, our First Class Hotel invites you to thoroughly explore this pearl of the Danube. First Class comfort and service at Fleming's is, of course, included. The glass shower with granite and stainless steel, positioned in the center of the room, is a special highlight. Even the remaining interior impresses with its modern, purist design. Refined materials and fabrics in green and creme colors, as well as premium wenge-varnished woods exude a clear, understated elegance. The individually controllable light pattern at the head of the bed is equally exceptional. Vienna is a popular address not only for sightseeing, but also for conferences and events. 11 Air-conditioned meeting rooms with daylight are available on conference floorspace of 880 m², including an exceptional view of the landscaped interior courtyard. The modern conference technology will also meet any expectation. Free Internet access via WLAN, centrally controlled media technology for various pre-programmed technical scenarios and a CAT 7 network interface put the finishing touches on a successful event. ... more   less 
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Also Known As:
Flemings Hotel Vienna
Flemings Hotel Wien Westbahnhof

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