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“keep your hands off...”

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Fleming's Hotel Wien-Westbahnhof
Ranked #108 of 362 Hotels in Vienna
Puchenau, Upper Austria
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“keep your hands off...”
Reviewed April 8, 2013

We booked a "Superior room", but it was not at all worth the money we had to pay for:
- The promised extra area for sitting did not exist at all.
- WiFi was promised in all rooms, but we could not establish a connection. When I asked for help, the woman at the reception just told me to try it in the Lobby.
- The staff was either not willing to help or just helpless (see the WiFi problem above).
- The room was kind of mixture between old furniture not fitting together and the try of "design" (the shower was a glass box in the middle of the room).
At least the room was clean, the water was hot and the breakfast was quite ok.
But this hotel is not at all worth the four stars.

Room Tip: Just DON'T take the "Superior room" - it's not at all worth the money!
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wobelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 18, 2013
Dear guest,
thank you for being guest in Vienna. Sorry, that we did not meet your expectations. We have taken the above points, of course, to train
our staff and keep an eye on the technical deficiencies. I hope that you will give us a second chance, so that we can convince you of our product.
Best regards
Silke Versin-Hickel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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922 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
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Nova Gorica, Slovenia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 8, 2013

Probably best choice if you are visiting a concert in Vienna Stadtshalle - it is located only 5 minutes walking distance. Modern rooms, very good price and a decent restaurant on the ground floor. Center of Vienna is also near.

Room Tip: Showers in the rooms are really special. Try it!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drSegula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 18, 2013
Dear guest,
thank you for being with us and for taking the time to report it. I am very pleased that you enjoyed your stay and there was nothing which you missed. Hope to see you soon.
Best regards
Silke Versin-Hickel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 29, 2013

Small rooms with outdated funitures.

However there is a great view from the rooms, but if you want to enjoy your stay for more then just sleeping, then this is not the best choice in Wien.

Central location.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 18, 2013
Dear guest,
nice that you stayed at the Fleming's Hotel Wien-Westbahnhof. Too bad that you did not like our product, but I would be happy if you will give us a next chance, because right now we have brand new carpet in the whole hotel and also new TVs. You will love also our lovely superior rooms.For further information and also a booking, we are always at your disposal.
Best regards
Silke Versin-Hickel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 17, 2013 via mobile

The room was very modern. The hotel is very well located, close to the westbahnhof station. The breakfast was amazing! Very filling; teas, coffee, bacon, eggs, fruits, cold meats and cheeses. All you could want! The restaurant was ok for meals too. Very helpful staff.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 23, 2013
Dear guest,

thank you for being guest with us and for taking time to talk about it. It’s great for us that you enjoyed your stay with us. I hope that you will visit us again soon and remain with best regards,
Silke Versin-Hickel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tondela, Portugal
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 15, 2013

This is an excellent hotel, especially in the little details.

It's quite hard to find decent spaces when you travel solo. But Fleming's Wien-Westbahnhof offers to travelers spacious immaculate rooms and functional and spotless bathrooms. Indeed, a very modern and interesting bathroom, in middle of the bathroom!

The rooms are very well equipped. You have everything you need: toiletries, cleaning facial cotton, plenty of space to your luggage and clothes, etc. The beds are very comfortable and you get a very high sleep quality, also because you have the hotel rooms isolated from the elevator, which makes them quiet. The corridors also prevent «noisy steps» at night.

When I first arrived to my bedroom I was welcomed with a little packet of jelly beans, left in my pillow. I was so nicely surprised. The staff also left there granny smith apples to my pleasure.

Let's talk about the breakfast. That was a breakfast!! You have variety but more than variety you get a very high quality food, perfectly executed. Truly, what a morning feast! You have handmade chocolate to put in your bread, smoked salmon with herbs, scramble eggs with fresh herbs, mozzarella and olives salad, tropical fruits, incredibly flavored teas, good coffee, several types of bread and pastry, ham, cheeses, natural juices, cereals... Seriously, my very best hotel breakfast so far.

The staff was nice and highly professional, especially in the breakfast room and the cleaning staff.

Complains will be about the malfunction in the Wi-Fi connection that no one was quite able to fix.

Location: not in the center, which I always prefer, but the surroundings are full of surprises if you dare to wander around.

I definitively recommend this Fleming's hotel.

Room Tip: The shower is literally in the middle of the room and there is no privacy, so take this in account i...
See more room tips
  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveler1956110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 23, 2013
Dear guest,
Thank’s for having you as our guest and that everything was fine for you. We are looking forward to see you soon.
Best wishes
Silke Versin-Hickel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 14, 2013

My partner took me to Vienna to celebrate my 30th birthday. We spent a long time looking at hotels in the city that weren't too expensive, we're in a good location and offered breakfast. Flemings seemed to fit the bill and, after reading the reviews on here, we booked it.

It is a lovely hotel, the rooms are clean, stylish and very comfortable. The sign from the street looks a little dated,which fits with the street but is not a representation of the interior at all. The street, as others have noted on here, does have a couple of sex shops and lap dancing clubs on it but, other than the signs, there is little issue. We stayed on a Saturday night and came back late from dinner and didn't see or hear anything from the night spots.

The location is great for walking or using public transport to get to the main sites of Vienna. We walked around on the first day, only using the U-Bahn in the evening as it was a little cold. The U-Bahn is fast, clean and regular so makes getting around the city really easy.

The staff in the hotel and are exceptionally polite and helpful, providing useful advice and information when requested. The breakfast was delightful, running until 11am on Sunday morning with a full spread available until the restaurant closed (we were up late so we saw the restaurant close!)

I would recommend this hotel to couples or close friends who don't mind the somewhat open showering facilities in the rooms!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vickym27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 23, 2013
Dear guest,
It was great tope have as our guest during your birthday and it has given you nothing missing. I would be pleased if you will come back in the near future.
Sincerely yours
Silke Versin-Hickel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, BG
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed March 13, 2013

We stayed there for the New-Years-Eve and almost everything was perfect. Location is near the Westbahnhof not at the center of the city but about 10 mins by U-Bahn to Stephansplatz or by tram to Volskstheater. The famous shopping street Mariahilferstasse is also 10 mins by foot away.
We enjoyed our stay at clean and comfortable newly decorated modern rooms. The breakfast was adequate for the level of the hotel and we enjoyed also the New-Years-Brunch (late breakfast) on 1. January. The staff was very polite and helpful. There is nice spa area with steam bath, sauna and relax zone. The Wifi was working properly and is free of charge. I definitely would recommend the hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nedko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review, April 23, 2013
Dear guest,
Thank you for staying with us end of year. Great to hear that you enjoyed both, the Christmas markets, as well as the hotel. We are looking forward to see you hopefully.
Best regards
Silke Versin-Hickel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fleming's Hotel Wien-Westbahnhof

Property: Fleming's Hotel Wien-Westbahnhof
Address: Neubauguertel 26-28, Vienna 1070, Austria
Location: Austria > Vienna Region > Vienna > Neubau , Schottenfeld
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#75 Business Hotel in Vienna
#78 Luxury Hotel in Vienna
#83 Romantic Hotel in Vienna
#121 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fleming's Hotel Wien-Westbahnhof 4*
Number of rooms: 174
Official Description (provided by the hotel):
Only a skip away from the famous Mariahilfer Strasse shopping boulevard and the West rail station, our First Class Hotel invites you to thoroughly explore this pearl of the Danube. First Class comfort and service at Fleming's is, of course, included. The glass shower with granite and stainless steel, positioned in the center of the room, is a special highlight. Even the remaining interior impresses with its modern, purist design. Refined materials and fabrics in green and creme colors, as well as premium wenge-varnished woods exude a clear, understated elegance. The individually controllable light pattern at the head of the bed is equally exceptional. Vienna is a popular address not only for sightseeing, but also for conferences and events. 11 Air-conditioned meeting rooms with daylight are available on conference floorspace of 880 m², including an exceptional view of the landscaped interior courtyard. The modern conference technology will also meet any expectation. Free Internet access via WLAN, centrally controlled media technology for various pre-programmed technical scenarios and a CAT 7 network interface put the finishing touches on a successful event. ... more   less 
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Also Known As:
Flemings Hotel Vienna
Flemings Hotel Wien Westbahnhof

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