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“Just...awful”

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Hotel Resonanz Vienna
Ranked #240 of 360 Hotels in Vienna
spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Just...awful”
Reviewed May 17, 2011

I arrived to this "3 star Hotel"????, on a Friday around 23:00, it was so late and the room was so old and shabby, no main light....that I ask for another room. The receptionist said that it was full but finally she found "an apartment"....with the bathroom in the corridor.....I complained again and lately she gave me another apartment with no shutters, and the curtains were completely transparent. It was so late that I could no bother to change the hotel at that time. Next day I packed all my things and tried to find another hotel, but big problem I had paid the full amount through a web site , "cheaphotels.co.uk". It was the weekend so none available, and in the terms and conditions it did say, rates non refundable......So to avoid loosing my money came next day, and the gave the 4th room, had the basic things, but you had to climb up and down a flat of shabby stairs , and in between doggy corridors. Conclusion, don't go if you can avoid it, this place is a 1-2 star hotel, staff no so friendly.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jirafa04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • French first
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English first
Bucharest, Romania
1 review
Reviewed May 6, 2011

I liked very much the room and the location. We walked to the center but it is also metro station near. The room is nice and clean and the bed very very comfortable. The breakfast was so-so, I mean nothing special but you can eat. It was nice staying there because the price was also very good.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank RalucaMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasov, Romania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 3, 2011

Not my best experience in Vienna. It was the smallest hotel room that I ever had. Not more than a single bed with one meter to spare. Heat can not be regulated. Good enough location dough.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meffy1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vienna hotels

Leiden, The Netherlands
Level Contributor
375 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 376 helpful votes
Reviewed December 6, 2010

We were a bit early for checking in, the receptionist did not even bother to look up, but just muttered 'to early'. Finally we could leave our luggage, (we weren't expecting to get a room this early, but at least give our name to secure our stay...). The bed was small, the television located in an odd place, breakfast was okay, but on the saturday of our stay it was too crowded, so we had to wait for a place to sit. The breakfast staff was cranky by then and on this day they only served white bread instead of the nice rolls from the other day. Especcially dis not appreciated the vacuuming at 7am in front of our room, twice!!

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank seolram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
galway
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 26, 2010

had a lovely time in vienna hotel was great close to city centre walk in twenty mins or two min walk to subway which got you there in few mins hotel being refurbished but caused no problem for us great breakfast lovely friendly staff in particular one very kind helpful receptionist

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pegasusgalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2010

I stayed at different 3-star hotels in Vienna and this one is the worst by far. The tiny room does not have a desk and a chair, there is a large gap between the door and the floor so that you can hear any whisper outside the door, the toilet paper holder was broken. The breakfast is mediocre at best. And finally, they do not even have an iron...never again.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BambarbiaKergudu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2010

The hotel itself is well placed, and is eay to access from the airport and the city centre.
However, we were provided with a room not exactly in the hotel - we were given a key to a fire exit (!) to go through into an adjacent building where our "apartment" was. We had booked a triple room, not an independent apartment. Our room was fine, but the carpet had not been cleaned and was covered in hair, and there was plenty of dust under the desk and beds. There was also a kitchen which had not been cleaned and a filthy looking sponge had been left in the sink.
The staff at the hotel do not smile or greet anyone. Breakfast was ok but we had to hang around in the cramped doorway to wait for a table.
We also left our luggage in their luggage cupboard, which was damaged (presumably by other guests) even though the door is opposite the reception desk.
Also, the women at reception smoke in the evening which is very unpleasant, and ashtrays are provided in the rooms which invites smoking.
I wouldnt recommend this hotel if you like a clean room and accomodating staff. The price certainly does not reflect the quality.

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WizWoz84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Resonanz Vienna

Property: Hotel Resonanz Vienna
Address: Taborstrasse 47-49, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #240 of 360 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Resonanz Vienna 3*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to the Hotel Resonanz Vienna! We offer you an upscale 3-star-standard in 36 cozy Single & Double Rooms in superb central location. ... more   less 
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