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“Not worth the price”
2 of 5 bubbles Review of Carlton Suites

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Carlton Suites
Ranked #233 of 362 Hotels in Vienna
U.S.A
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not worth the price”
2 of 5 bubbles Reviewed July 26, 2011

The apartments are well located, near Karlsplatz and Kettenbruckegasse. You can also find bars, restaurants and grocery stores nearby.

However....

The entry to the apartments is neither comfortable nor convenient. There are lots of stairs and no elevator.

The apartments are big and there are many appliances although they are pretty old.

The service provided by the staff was not great either. The person I dealt with in the mornings was openly uninterested in giving information even when asking. The person I saw in the evenings was completely overworked being the only person in charge of all the rooms.

I understand Vienna is an expensive city and Carlton Suites might seem a good option, or at least so I thought. After my experience I think the place is overpriced and I wouldn't go back there unless it is absolutely necessary.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank la_Peks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
    9
    13
    2
    3
    1
See reviews for
7
10
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Bucharest
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 29, 2009

the area is quite near to most attraction and transport.
the Carlton suites are the old apartments for rent, old building very nice, no air conditioned, the parking is near the hotel in the public one but half price to regular.
rooms are equipped with a small safe, telephone, coffee maker, toaster, microwave, washing machine, dish washing machine, etc.
the furniture is old and the room must need refurbish
no mirror in the room only in bathroom.

  • Stayed May 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cristi_cc2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 30, 2008

We have recently returned from a weekend at the Carlton Suites (run by the Carlton Opera Hotel) in Vienna. We heard about it from the Vienna tourist board website. We stayed in an apartment for 4 people, and breakfast was included in the price.

It was in quite a good area - very close to Naschmarket. It was in between 2 underground stations, Karlsplatz and Kettenbruckegasse. I would say it took about 10 mins to walk to either of these stations - perhaps not ideal if anyone in your party has walking difficulties. It took around 15-20 mins to walk to Stephansplatz, or a few minutes on the underground.

There are bars and restaurants nearby. We particularly liked the Four Bells irish bar which was quite close.

The rooms in the apartment were big, spacious and clean- it was in an old building with high ceilings etc. There was a good sized double/twin bedroom (2 single beds pushed together), a nice bathroom and a very large room containing a kitchen, a dining table, a seating area with sofa & coffee table, and a double bed. There were also plenty of drawers etc for storage. The apartment was cleaned each day.

Breakfast was served in the main hotel which was just around the corner. It was fine - breads, meats, cheeses, boiled eggs, cereals, fruit, juices etc.

We found it to be a pretty good based for exploring Vienna.

  • Liked — Large rooms
  • Disliked — n/a
  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank lmk4946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Suites

Property: Carlton Suites
Address: Riemergasse 13, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Airport Transportation
Hotel Style:
Ranked #233 of 362 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:2 star — Carlton Suites 2*
Number of rooms: 20
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