The apartments are well located, near Karlsplatz and Kettenbruckegasse. You can also find bars, restaurants and grocery stores nearby.
The entry to the apartments is neither comfortable nor convenient. There are lots of stairs and no elevator.
The apartments are big and there are many appliances although they are pretty old.
The service provided by the staff was not great either. The person I dealt with in the mornings was openly uninterested in giving information even when asking. The person I saw in the evenings was completely overworked being the only person in charge of all the rooms.
I understand Vienna is an expensive city and Carlton Suites might seem a good option, or at least so I thought. After my experience I think the place is overpriced and I wouldn't go back there unless it is absolutely necessary.
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