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Aigars S
Riga

Great value for money

4.0 of 5 bubblesReviewed Feb 5, 2019
I choose the hotel for 2 reasons, great value for money and also location. So, arriving and climbing up by stairs to reception, where I was met by friendly frond desk personnel. Smooth and quick check-in, nice explanation on hotel surroundings and leaving to the room. Hotel interiors are with clean lines and make me feel like I visiting Art Deco interior exhibition.

I thing I forgetting, that single room can be very single room - narrow bed and all amenities for just one! But sleep quality was fine and even you can open windows to have some fresh air.

Didn't take a breakfast, while decided to go and have a coffee in the city.

Other than that, hotel offers also sauna, which is not so often you can have!
Date of stay: February 2019
Room Tip: Single room has single bed! So, if you would like to have at least queen bed, need to expect to...
Trip type: Traveled solo
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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GuestRelation_2006, Guest Relation at The Levante Parliament A Design Hotel, responded to this review
Responded Feb 6, 2019
Dear Aigars,
First of all, I would like to thank you very much for having taken the time to assess us during your recent stay. Thank you for your rating.
I was pleased to read that you enjoyed your stay and that our services and facilities fully met your expectations. Your positiv comments of the politness have been shared with our team members. That will motivate them even more. How nice that you enjoyed our welness area. How lovely you described your single room.There is always the possibility to book a double room for single use, but I can tell you that especially our single rooms are very popular, as they are especially booked by business guests.Thank you for your briefly comments I appreciate it so much.
I would be delighted welcoming you back to the Hotel Levante Parliament on your future visits to Vienna,
yours sincerely
Aleksandra Antoniak
Guest Relation
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 2, 2019 via mobile

I booked my stay here with booking.com and specifically chose "no prepayment" option like I always do for all my bookings but the hotel chose to block an amount anyway, and then subsequently cancelled my booking. I just rebooked it and it didn't get cancelled.

The hotel has stairs immediately when you enter so you have to leave all your luggage for the porter. While the hotel does have some nice touches, the bathroom did not have a shower cap. It's such a basic thing, which annoyed me greatly, how can they skimp over it.

Bed was ok, bedding minimal and individual even for what was a double bed. Felt like sleeping in a child's room.

The breakfast selection was weak, I'm comparing it to the hotels I visit over 20 times a year on business. If you're a vegetarian or eat healthy you will have minimal options.

I liked that they have a 24 hr gym and sauna in the building. And you can use your robe provided in the room for it.

Overall it was an average experience for me. And had I known all this info before hand, I'd not have booked here.

Date of stay: December 2018
Trip type: Traveled as a couple
Thank NafisaAkabor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relations Manager at The Levante Parliament A Design Hotel, responded to this reviewResponded January 3, 2019

Dear Nafisa,
We regret to read that your stay with us was not entirely living up to your expectations. Our aim is to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
I apologize for the inconvience with your booking and credit card.
Your comments about the shower cap will be shared immedialtely with the houskeeping department. Thank you for your advice.

We aim to provide our breakfast worthy of its price by offering an ample selection of high quality fresh dishes and personalized omelets or pancakes on request. Yet it is apparent that we did not accomplish this during your stay and as such I will communicate this to the Manager right away.
I'm pleased to hear that you were able to make good use of our Wellness facilities.
Nevertheless thank you very much for your honesty. This is very important for us,since it makes it possible for us to react professionally and effectively. Only constructive criticism leads to improvement and trust.

A lot of greetings,

Aleksandra Antoniak
Guest Relation

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Reviewed December 23, 2018

The hotel is in an excellent location.
Very close to Vienna's Great Christmas Market.
2 metro stations are a 5-minute walk away.
15-minute walk from the Old Town.
The hotel is clean and tidy.
Breakfast is very good.
Rooms are beautiful and well-equipped.
The beds are comfortable.
There is free internet.
And the hotel staff, are no less than amazing.
Relative to Viennas hotel prices , here we received great value for money.

Room tip: High floor room with city views
Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Eyal_Asher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relations Manager at The Levante Parliament A Design Hotel, responded to this reviewResponded December 25, 2018

Dear Eyal

Thank you so much for your great feedback and rating. I´m glad that you had a good stay in our hotel.
We will pass your compliment to our team. They will be happy to hear that you mentioned them.
We hope you to welcome you next year again for the Christmas Markets or in summer, where, you can sit everywhere outside and enjoy a realy good austrian wine.

Best regards,

Aleksandra Antoniak
Guest Relation

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Reviewed December 18, 2018 via mobile

We find the best placed location for Christmas Market in the near of the Vienna Town Hall. Hotel with very clean and confortabil beds also had a restaurant gim and sauna. Excellent after a day hanging around town for shopping and restaurants.

Date of stay: December 2018
Trip type: Traveled as a couple
1  Thank Andreiapetrei
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Leiter Gästebetreuung at The Levante Parliament A Design Hotel, responded to this reviewResponded December 19, 2018

Dear Guest , thank you so much for your wonderful review and kind words. We are delighted that you had a good start into the Christmas season staying with us and hitting the Christmas markets near the hotel. We hope you will visit us again soon.

Best regards and Happy Christmas,

Aleksandra Antoniak
Guest Relation

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Reviewed December 14, 2018

Location of the hotel was oerfect for our stay - not far from the city hall. Staff were very welcoming, nothing too much trouble. Rooms were nice, warm and clean. Breakfast was good, with a nice selection of foods available. Would come back!

Date of stay: December 2018
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank FiJ27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relations Manager at The Levante Parliament A Design Hotel, responded to this reviewResponded December 16, 2018

Dear Guest!

Thank you for taking time for this positive Feedback.We are happy that you enjoyed your stay with us.

Hope to welcome you soon in our Hotel again.

We wish you a Happy XMas and a Happy New Year.

Kind regards,
Aleksandra Antoniak

Guest Relation

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Reviewed December 1, 2018 via mobile

The room was very clean and the bed was very comfortable but the staff was great, kind and helpful. Especially Ajala, Aleks and Nazim! Even when the kitchen was closed they prepared us something to eat as it was raining outside and we were tired to go out for dinner. Many thanks to all of them!

Date of stay: November 2018
Trip type: Traveled as a couple
Thank annamariastaf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestRelation_2006, Guest Relations Manager at The Levante Parliament A Design Hotel, responded to this reviewResponded December 16, 2018

Dear Guest,

Thank you for your kind wird's,your review was a pleasure to read!

We hope that we can welcome you Back in the future.

A lot of greetings from Vienna.

Aleksandra Antoniak

Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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