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“Nice little boutique hotel in the center of Vienna”

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The Levante Parliament
Ranked #150 of 359 Hotels in Vienna
Reviewed June 22, 2012

This hotel is quite new, very chic and cool from a design perspective. Note that single rooms can be very small, but double are really nice. Breakfast buffet is excellent and service very attentive. Excellent location in downtown closed to the Rathaus and the Volkstheater, with pleanty of trams and metro stations nearby

  • Stayed: May 2012, traveled on business
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1  Thank Sara_941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 17, 2012

This is a conveniently located restaurant that has some nice aspects but needs some work on the details. It is not very accessible, not just for the disabled, but even for someone with substantial luggage because it has several steps from the outside, then more steps up to check-in. There's very limited public space, which becomes an issue when you realize that there's no WiFi in the rooms, just a rather outdated and limited modem set-up. In theory you could use the restaurant or courtyard, but there were special events in the restaurant and courtyard several nights I was there, making it very difficult for guests to find any space in the lobby area. My room was very pleasant, with a very modern bathroom. I didn't visit the lower level exercise room, but heard from my colleague that it was a bit limited.

Room Tip: At least some rooms on the first floor were able to share the WiFi available in the lobby. Rooms fa...
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  • Stayed: June 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Thank tilda54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2012

Dear guest,
We hope you had a good trip home and we would like to say thank you for having chosen our Design Hotel THE LEVANTE PARLIAMENT for your stay in Vienna. We appreciate your ideas and comments and forward them immediately to the particular department heads. We are more than happy to seize your suggestions in our operational procedure. With our resolution: „A happy customer, who is content with good service is our most valuable good”, we try day by day to offer our guests a convenient stay with us and at Vienna. We noticed your comment about the Wifi in the room and the unpleasant experience with our service and the limousine service. We are very sorry that not everything was as you expected it to be. We considered the suggestions regarding the installation of wireless internet connection in the rooms in the last technical improvement. In the moment we are changing our system to offer free high speed internet access in the guest rooms. Please be ensured that we gladly make use of your concerns, critiques and ideas, which are subject to the process of our continuous improvement and that our staff is already trained and informed again as well. We would like to welcome you again to our hotel and remain with best regards from Vienna,

Ümit Kilic
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2012

The hotel was advertised for its quiet courtyard but a loud party went on until 11pm! Hundreds of people eating and drinking. Hotels should have the decency to warn customers. Also, the hotel proudly displays an award from TripAdvisor from 2012 on its website.

http://www.youtube.com/watch?v=Ulo-hKMO7e4&feature=youtube_gdata_player

Stayed: June 2012, traveled as a couple
2  Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LevanteParliament, Front Office Supervisor at The Levante Parliament, responded to this reviewResponded June 8, 2012

Dear Guest,
We hope you had a good trip home and we would like to say thank you for having chosen our Design Hotel THE LEVANTE PARLIAMENT for your stay in Vienna. We appreciate your ideas and comments and forward them immediately to the particular department heads. We are more than happy to seize your suggestions in our operational procedure. With our resolution: „A happy customer, who is content with good service is our most valuable good”, we try day by day to offer our guests a convenient stay in Vienna. We are very sorry that you felt inconvenient and disturbed by the convention held in the courtyard. To our excuse, we placed information sheets about the convention in the elevators as well as the front desk. We will consider your concern for further events and conventions. Please be ensured that we gladly make use of your concerns, critiques and ideas, which are subject to the process of our continuous improvement and we are really sorry that you ignored our apologise by Email. We are looking forward to welcoming you again to our hotel and remain with best regards from Vienna.

Kindly,
The Levante Parliament Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2012

Our stay was overall very comfortable however sometimes it missed the little things that make a stay really memorable or enjoyable.

The design is pleasant, the rooms are comfortable and light, it isn't overrun with guests, it's in a very good location and the breakfast is varied. It is also good value for money. However the little things that annoyed us tended to be to do with service - the coffee machine constantly breaking in the morning and staff not being at hand to fix it, reception staff being unfriendly and confused about our booking when we arrived (we had booked a pick up from the airport, which never arrived, and the receptionist began to debate with us at 23.45 about it being our word - the customer - against the taxi driver), cleaning staff waking you up at 8.30am, staff not doing things when you've asked them (such as turning on the sauna), the bar being closed for a private function one evening without any forewarning. As I said, nothing major, but the sort of thing that can make a relaxing holiday less relaxing!

The manager was very helpful and friendly when we complained a bit and cannot be faulted, but his staff could have been better.

  • Stayed: June 2012, traveled with friends
    • Value
    • Location
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1  Thank samdick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LevanteParliament, Operations Manager at The Levante Parliament, responded to this reviewResponded June 7, 2012

Dear Guest,

We hope you had a good trip home and we would like to say thank you for having chosen our Design Hotel THE LEVANTE PARLIAMENT for your stay in Vienna.
We appreciate your ideas and comments and we are more than happy to seize your suggestions in our operational procedure.
With our resolution: „A happy customer, who is content with good service is our most valuable good”, we try day by day to offer our guests an unforgettable stay in Vienna.
Therefore we gladly make use of your concerns, critiques and ideas, which are subject to the process of our continuous improvement.
We are very sorry that you had to experience an inadequate service by our staff which treated you in an unfriendly and inefficient way. Please be assured that this is not the way we like to deal with our customers. We thank you very much about the compliments to the design and management. The case is already forwarded to the department heads to improve our service by training and teaching the staff, so they can better convince our guests by identifying the personal needs and expectations in advance.
Again we apology for the inconveniences caused to you. Please be assured that we do everything to make our guests stay convenient and problem free to provide a most enjoyable time in Vienna.
We are looking forward to welcoming you again to our hotel and remain with best regards from Vienna.
Your,
Levante Parliament Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2012

This weekend was the bithday gift for my wife, she was 30.
They called the room can seen in the picture as a 5* superior room. This is totally different than can be seen in the pictures in the site of the hotel. The room 406 was the smallest room in the 4th floor (probably 18-20 square meters) . It seemed that Austrians still have stereotypes about the peoples who came from Eastern-Europe. I can't believe that we can only get the worst room in a 5* hotel.
The shower was bad, if we wanted to use the handshower, the other one which was fixed at the top of the cabine surprised our head with a hot or a cold water. Neither of these was really likeable... In the bathroom there were 2 packs of shampoo but not any shower gel. Usually 4* hotels have...

They blocked 50€ from my credit card upon our arrival without any notice in spite of that I had payed the whole invoice 2 weeks before arrival. Eastern-Europeans, including Hungarians are not idiots and moreover, not thiefs!

The only positive aspect of the hotel was the good breakfast and the central location. I stayed before much better 3* and 4* hotels.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gabor76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LevanteParliament, Front Office Supervisor at The Levante Parliament, responded to this reviewResponded June 8, 2012

Dear Guest,
We hope you had a good trip home and we would like to say thank you for having chosen our Design Hotel THE LEVANTE PARLIAMENT for your stay in Vienna. We appreciate your ideas and comments and foreward them immediately to the particular department heads. We are more than happy to seize your suggestions in our operational procedure. With our resolution „A happy customer, who is content with good service, is our most valuable good”, we try day by day to offer our guests a convenient stay in Vienna. With this slogan we are very proud to serve and welcome an international audience from all over the world. We are very sorry that you felt inconvenient in the room we assigned to you. We will consider your concern for further reconstruction and room assignment but we are proud of that we could manage all the efforts of reconstruct this old building, dating back to 1908 that is now under monument conversation and protection of the city historical heritage. We also would like to explain the procedure of credit card blocking. It is a usual in our business to receive a guaranty for the amount of the nights and €50.- for Extras. Because the nights were already paid, we just asked for a deposit for the Extras. Please be ensured that we gladly make use of your concerns, critiques and ideas, which are subject to the process of our continuous improvement. We are looking forward to welcoming you again to our hotel and remain with best regards from Vienna.
Kindly,
The Levante Parliament Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2012

The hotel is very elegant and stylish and much better than it looks from the outside. It is very well located and all of the major attractions of the city are in reasonable walking distance or are easily reached from the nearby metro stop. The staff were very friendly and helpful and the breakfasts were very comprehensive. The evening meal we had in the restaurant was fine but it was not the best meal we had in Vienna.
Vienna is a city of classical buildings and this hotel does it justice.

Room Tip: Our room looked onto the inner courtyard and was very quiet
See more room tips
  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bilje113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LevanteParliament, Front Office Supervisor at The Levante Parliament, responded to this reviewResponded June 7, 2012

Dear Guest,

We hope you had a good trip home and we would like to say thank you for having chosen our Design Hotel THE LEVANTE PARLIAMENT for your stay in Vienna.
We appreciate your ideas and comments and we are more than happy to seize your suggestions in our operational procedure.

With our resolution: „A happy customer, who is content with good service is our most valuable good”, we try day by day to offer our guests an unforgettable stay in Vienna.
Therefore we gladly make use of your concerns, critiques and ideas, which are subject to the process of our continuous improvement.
We thank you very much about the compliments to the design, the staff and the location. Your impressions are already forwarded to the department heads to improve our service by training and teaching of the staff, so they can better convince our guests by identifying the personal needs and expectations in advance.
Please be assured that we do everything to make our guests stay convenient and problem free to provide a most enjoyable time in Vienna.
We are looking forward to welcoming you again to our hotel and remain with best regards from Vienna.
Kindly,
The Levante Parliament Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2012

The hotel did not honor the room type we were promised. The smaller rooms are like caves - even the doubles and hotter than hell!

Stayed: May 2012, traveled with friends
Thank K N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LevanteParliament, Font Office Supervisor at The Levante Parliament, responded to this reviewResponded June 7, 2012

Dear Guest,
We hope you had a good trip home and we would like to say thank you for having chosen our Design Hotel THE LEVANTE PARLIAMENT for your stay in Vienna. We appreciate your ideas and comments and foreward immediately to the particular department heads. We are more than happy to seize your suggestions in our operational procedure. With our resolution: „A happy customer, who is content with good service is our most valuable good”, we try day by day to offer our guests a convenient stay in Vienna. We are very sorry that you felt inconvenient in the room we assigned to you, but we are proud that we could manage to reconstruct this old building, dating back to 1908, which is now under monument conversation and protection of the city historical heritage. We replaced the air conditions this week considering similar complaints. Please be ensured that we gladly make use of your concerns, critiques and ideas, which are subject to the process of our continuous improvement. We are looking forward to welcoming you again to our hotel and remain with best regards from Vienna.
Your,
Levante Parliament Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Levante Parliament

Address: Auerspergstrasse 9, Vienna 1080, Austria
Location: Austria > Vienna Region > Vienna > Josefstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#60 Romantic Hotel in Vienna
#71 Business Hotel in Vienna
#109 Luxury Hotel in Vienna
Price Range: $97 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Levante Parliament 5*
Number of rooms: 67
Official Description (provided by the hotel):
The Levante Parliament - A Design Hotel - is situated in the historic centre of Vienna, the capital city of Austria.It has 67 rooms and suites and a conference centre for up to 30 guests and as such the The Levante Parliament is a great venue for anyone looking for a privately run quality hotel where no wish is left unfulfilled, but is also keen to be somewhere quiet in the heart of this busy city – and expects excellent service and exclusive design. The hotel has been one of the leading design hotels in Vienna since 2006. Our restaurant and Nemtoi Bar with its unique 400-square-metre garden lounge is one of THE spots in the Vienna city centre during the warmer months of the year.Situated on Vienna’s “youth axis”, between the university campus “The old AKH“ and the museums quarter (MQ), our hotel is well-known as a hip meeting spot - for all generations.Immerse yourself in Viennese culture, “the scene” or the city’s business world but start your tour of discovery at the The Levante Parliament - A Design Hotel! ... more   less 
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Also Known As:
The Levante Parliament Hotel Vienna
Levante Parliament Vienna
Levante Parliament Hotel Vienna

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