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“Great appartement”

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Appartements Ferchergasse
Ranked #11 of 217 Specialty Lodging in Vienna
Certificate of Excellence
Reviewed October 7, 2012

I have nothing to say but good things about this appartement. It's very convenient for families because is spacious and has all the amenities for a good stay. Not close to the city centre but the tram and train station is just 50m away,and it takes just 10 min to city centre. The man at the reception was very friendly (even after a woke him up at 6am in the morning for the check in).
The sleep quality is superb because of the great mattress and the peace and quiet of the building. I highly recomand it.

Room Tip: Get a day pass ticket. It costs just 6.5€ and can be used in every mean of transportation.
See more room tips
  • Stayed: October 2012, traveled with friends
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Thank Meti36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferchergasse, Manager at Appartements Ferchergasse, responded to this reviewResponded October 27, 2012

Dear guest,

many thanks for that great review, we are very delighted to hear, that you enjoyed your stay at our apartments. And no worry about waking us, as far as our guests are concerned, we do what we can to give them the best service.

We would be pleased to welcome you again as our guest the next time you are in Vienna,
Best wishes
Stephanie Rank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (218)
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71 - 77 of 218 reviews

Reviewed October 4, 2012

The appartment are nice and fully equipped with all you need, the owners are really friendly.
The location is good, it is not near Wein downtown but it can be reached easily by Tram.
Good choise and excellent ratio price:quality

  • Stayed: October 2012, traveled on business
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Thank Diego I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferchergasse, Manager at Appartements Ferchergasse, responded to this reviewResponded October 26, 2012

Dear guest,

we are delighted to hear that you enjoyed your stay in our apartments and would like to thank you lot for taking the time writing us a review.

With pleasure we would welcome you again as our guest in our apartments,

Best wishes from Vienna
Stephanie Rank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2012

Apartments cannot be rated without considering the building they are in and its location. If you check carefully the location of the apartments on the map you see they are not close to the center of the town. You can get to the center (Stephansplatz) with a 15 minutes ride by bus and then either you can walk there in 10 minutes or you can get the metro and reach it in few minutes. The area where the apartments are is not nice, the building is old and its common areas (the entrance and the stairs) show its age. It is on a side street along the railway line and the elevator is very small (only two people without baggage can enter it).
Our apartment was clean, simply furnished and with air conditioned. In the bathroom everything was new. Wifi worked perfectly. On arrival the kind owner gave us useful information on the services of the area (shops, buses, convenient bus tickets for our stay) and a map. The reception is open daily from 9 am to 11 am but the owners live in the building and can be reached by residents anytime by phone. The TV didn’t receive international channels travelers are used to watch (American, British, French channels) but received many Free on Air satellite channels most travelers are not interested to watch. This is an unpleasant surprise for guests. A shuttle service to and from the airport is provided on reservation at the convenient price of € 30 (while taxi costs € 50).
Due to the area where the apartments are located, to the building, to the simply furnishing, to the TV I disagree with the four stars the apartments received. They can be rated with three stars.

  • Stayed: August 2012, traveled with family
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1  Thank ItalyMar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferchergasse, Manager at Appartements Ferchergasse, responded to this reviewResponded September 9, 2012

Dear guest,

many thanks for taking the time to write us feedback. This helps us a lot to steadily improve our service for our guests with the goal that they have a pleasant stay and enjoy their time.

Please let me comment on the points you mentioned that didn’t satisfy you.

Regarding the house, this is a typical Viennese old house. This architectural style is very popular in Vienna and can be found all over the city. Nevertheless, the house itself is fully renovated and everything is working fine. Apart from this in the last few days we renovated our entrance area to make it more attractive and also installed a wall for folders, which can be taken from our guests for free. As far as the elevator is concerned, we know that it is very small, but when the house was built, elevators were not an issue, unfortunately we do not have the space to get a larger one.

Regarding the TV programs we are sorry to hear, that you didn’t got the programs you prefer to watch. We are receiving Astra as well as Hotbird, so there is a wide range of programs that can be chosen from in different languages.

Best regards from Vienna
Stephanie Rank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2012

Were impressed before we even arrived as the owners who are very friendly, arranged a taxi to pick us up from the airport on arrival, at a reasonable price of 30 euros.
Showed us to our apartment a few minutes walk from the office and gave us plenty of info and maps etc to where we wanted to visit.
The apartment was excellent - apartment 3 (I think!) on the ground floor. Very clean, spacious and we had our own garden. Apartment very well equipped - iron, towels, hairdryer, tea towels and cloths etc. Flat screen tv and WIFI which was a bonus.
We walked to the centre of vienna a few times and it took us about 45 minutes but there is a tram about 1 minute walk away which takes a short time to get into the city and very cheap. Also within a few minutes walk is a bakery, 24 hour garage, cafes, supermarket and restaurants. Apartments are in residential area and very quiet when we stayed.
Our flight was not until 9pm on day of departure and the owners let us leave our bags in a room by their office which also had a shower and toilet, we were given a key to this room also. Was also a garden area to sit when waiting for taxi.
Loved the city and would stay at the apartments again if we return.
Many thanks to Christian and family for a lovely stay!

  • Stayed: September 2012, traveled as a couple
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Thank Jd159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferchergasse, Manager at Appartements Ferchergasse, responded to this reviewResponded September 8, 2012

Dear guest,

we hope you had a good trip back home. We would like to say thank you for taking the time to share your thoughts about our apartments.

It is great to hear, that you had a pleasant time at the Appartements Ferchergasse and that you could enjoy your time in Vienna.

We would be delighted to welcome you again as our guest the next time you come to Vienna.

Best wishes from Vienna
Stephanie Rank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

First of all I want to mention the kindness of the owners, especially the lady that has been ALWAYS extremelly nice with us even if we ask for a earlier arrival, two days in advance, with just few hours of advance.
Then our experience, the apartment was very clean and good with almost everything we need and look for.
The location is quite and close to the railstation and tram lie 43 stop (Hernals is just 100 meters far), and with the tram you can be in downtown in less then twenty minutes.
For long stay the 8 days card, that allows to travel everywhere for 33 €, is highly recommended.
The noise of the train is very low and it did not disturbed us at all.
Furthermore, as we came by car we also had the chance to use the garage for 6€ per day only.
Only black spot of this stay was that the apartment did not have a washermachine but it's something you can handle;
I believe this would be a good solution if you are a family with kids used to travel and easy going.

  • Stayed: August 2012, traveled with family
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Thank Typ67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferchergasse, Manager at Appartements Ferchergasse, responded to this reviewResponded August 24, 2012

Dear guest,

Many thanks for taking the time to write us such a great feedback. We are delighted to hear that you enjoyed your stay at our apartments. As far as a washing machine is concerned, we have in the ground floor, next to our office a washing machine that can be used of all our guests for free. In such a case, just ask at the reception and we explain you how it works.

So again thank you for your review, and we hope that we can welcome you as our guest again if you plan to come to Vienna.

Best regards
Stephanie Rank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2012

Exactly as the pics on the web - no surprises! We had to take two trains and two trams to get to this quiet residential area but with Vienna's incredible public transport system, it was a pleasure. Christian was helpful and welcoming and quickly showed us to our apartment on the 4th floor. Unfortunately the apartments were being renovated while we were there which meant workmen hanging outside the window and plenty of construction noise. The railway tracks also pass nearby which means that you can hear the trains. Despite all of that, we had a comfortable, pleasant stay. There is no air conditioning but fans were provided. The apartment consisted of 2 bedrooms, a lounge/dining room, fully equipped kitchen and a bathroom with a separate toilet. WIFI was efficient (something we did not find at many of the other hotels we visited in Europe.) The trams pass a block away which makes getting into the city very quick and easy. There are a number of good restaurants nearby as well as lots of shops and supermarkets. Highly recommended.

  • Stayed: June 2012, traveled with family
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Thank Merry_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferchergasse, Manager at Appartements Ferchergasse, responded to this reviewResponded July 28, 2012

Dear guest,

many thanks for taking the time to write us some feedback, which helps us a lot to steadily improve our service.

We are pleased to hear, despite the construction works, that you enjoyed your stay and had a great time in Vienna.

Fortunatelly I can say, that the renovation works have been finished, so no more workmen hanging around.

I hope you had a good trip back home and maybe we can welcome you the next time you come to Vienna again as our guest.

Best wishes from Vienna
Stephanie Rank

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2012

I reccomend for sure this place! Very good value and I got what was promised. The appartement was very nice, 35m2, and very practical, with all the equipment needed. Also the Gentleman who welcomed me did his best with all useful advices also in written form. It is a peaceful place with all privacy and very good connection in public transport (minute away). I will surely come back and recommend it to my friends!

  • Stayed: June 2012, traveled on business
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Thank alenkaLjubljana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Dear guest,

many thanks for taking your time to share your impressions also with others. We are very pleased to hear that you enjoyed your time here in the Appartements Ferchergasse and that everything was to your complete satisfaction. We hope that we can welcome you again as our guest the next time you come to Vienna.

Kind regards
Stephanie Rank

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Appartements Ferchergasse

Address: Ferchergasse 19 | 1170 Vienna, Vienna 1170, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #11 of 217 Specialty Lodging in Vienna
Price Range: $75 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Appartements Ferchergasse 4*
Number of rooms: 14
Official Description (provided by the hotel):
Our Appartements Ferchergasse are a family run business and so we will welcome you personally.We offer you 14 individually styled apartments in different sizes. All flats are fully furnished and also the kitchen comes with all cooking utensils you might need. Standard of each flat are free WLAN, bed linen, towels, final cleaning and SAT TV. During your stay we will be happy to assist you with all your questions. Do not hesitate to ask us. The infrastructure provided in the neighbourhood to the apartments is really excellent with many shopping facilities, supermarkets, banks, a post office and some good restaurants. The access to public transport is excellent too. The next bus, tram and subway stop are just a few meters away. ... more   less 
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