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“Good basic, comfortable and friendly hotel. Out of town, but excellent transport links to airport and centre.”

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Arthotel ANA Westbahn
Ranked #300 of 360 Hotels in Vienna
Oxford
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good basic, comfortable and friendly hotel. Out of town, but excellent transport links to airport and centre.”
Reviewed September 16, 2009

One of the attractions of this hotel is that it is a family run business, and not a chain. All of the staff were extremely friendly and helpful regarding local information, and kindly were willing to speak in English. Although it is out of the main centre, the transport links in Vienna are fantastic, and so you rarely wait more than a couple of minutes for a metro. The bus link to the airport is really convenient stopping opposite the hotel, and costs only 6 euros.
In Vienna it seems space is at a bit of a premium, and so like most other hotels, rooms are small. Facilities are basic but very clean and comfortable. Rooms have minibars, tea, coffee and internet connection (all for a fee), but there are no glitzy extras like gym/ swimming pool. If on business and you need a night in, you can pick up a great value box of spaghetti bolognase on your way out of the metro. On the other hand, there is a fantastic selection of good restaurants in the centre of the town 20min door to door.
The hotel is next to a busy road, however with the windows shut sound sound proofing is excellent.
I am afraid I probably would not rate anywhere in Europe as 'good value' at the moment as the exchange rate is eye wateringly awful still!

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FelicityX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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English first
Hamburg, Germany
Level 6 Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 29, 2009

Of course you get a minimum of convenience, and the lobby and hall is quite presentable. But everything is old in here. An elevator that you don't want to trust, shabby patchwork furniture in the rooms (and far to much! what do you need two differend styled armchairs and an additional table for in a room which is allready filled with two single beds, a cuboard, a desk, and a minibar (on 12m²), no bathtub (isn't that 4 star standard?) No way to stirr your shirt, no AC, a television as big as a sheet of paper, old cloth in front of the window in order to keep it dented, rooms are small., internet slow, yellowed curtains.. Oh by the way not even the minibar prices are 4 star standard. 2,70€ for a tea bag which normally is free in this category.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salamano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vienna hotels

Oslo
Level 6 Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 14, 2008

Chose this hotel because convenient location near the major train station and metro. As a place to sleep for one night it is acceptable. Service was strange, unprofessional. The hotel does not seem to be well run. Rooms are small and outdated. No specific complaints, but somewhat spooky atmosphere in what I later realised is not the best neighboorhood in Vienna.

  • Liked — nothing
  • Disliked — unwelcome feel
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OsloViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 11, 2008

The breakfast was not for a 4 star hotel. It's amazing to find bad bread in a Country famous for its breads good quality and variety. Coffee tasted as being prepared hours ago. Only 1 type of juice. The room was small with old curtains and a strange smell. After a shower the floor was always damped. All fashioned toilet. Small and old tv. Electrical plugs in funny places (internet plug over my pillow). No hotel service guide or city information on the desk of my room. No courtesy shampoo & moisturizing lotion. Well located two steps from the West Train Station, but a long way walk if you want to get to down town (6 subway stops).

  • Liked — Near the Train Station
  • Disliked — Ugly room for a 4 star hotel
  • Stayed February 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Garbosan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterloo
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 1, 2007

good location of hotel,next to the west railroad station( one of the main railroad stations ) in vienna,close to restaurants,and shopping,location is not the best district in vienna ,but its safe.The hotel is not a 4 star hotel,its a 2.5 star hotel,decor of my room was dated torn curtains,roomok relaxing and clean,i stayed for 4 nights,i was under the impression that breakfast was includet ,the desk clerk informed that it was not,it was not a big problem for me.Before i left i paid my bill with my credit card.Since the i have received every month new charges on my credit card for different amounts,from first $ 1.27,then $22.60.then$122.45.then $377.60,the credit company is dealing with this.I had and still have a very frustrating time to get every things resolved.So i certaintly would never ever stay in this hotel again.

  • Liked — location to the railroad station
  • Disliked — continues credit card charges
  • Stayed May 2007, traveled solo
    • Value
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank ericWaterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 19, 2007

It is not a four star hotel at all. The room was not clean, I had to move the bad as something falle down, and the dirt under the bad was terrible. The room is noisy, although I got an inner room, but the airventillation system gives a very loud noise. The price is very high for this quality that you get there.

  • Stayed April 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Csakzsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 13, 2007

Reasons not to stay at the Westbahn Hotel Wien: 1) my room smelled like gasoline, 2) the room was not clean, had worry about beg bugs, carpet was very bad, stains on the covers, 3) room was noisy with people running in the halls, 4) when I reported to the desk person that my room smelled like gasoline he said it could not be switched (but later I was in the lobby and heard there were still other single rooms available), 5) room was very hot, with window open it was loud/with window closed it was hot and smelled like gasoline.

Reasons to stay at the Westbahn: 1) it is close to the train station, so if you have a choice between sleeping in the train station or sleeping at the Westbahn you MIGHT want to sleep at the Westbahn.

In summary, this was not a good place to stay.

  • Liked — Absolutely nothing, this is the only hotel I can say this about on 3 weeks of travel
  • Disliked — Smelled like gasoline, hot, noisy
  • Stayed April 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank tlartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arthotel ANA Westbahn

Property: Arthotel ANA Westbahn
Address: Pelzgasse 1, Vienna 1150, Austria (Formerly Westbahn Hotel)
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#163 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arthotel ANA Westbahn 4*
Number of rooms: 52
Official Description (provided by the hotel):
In a comfortable hotel atmosphere the building comprises a calm old Vienna-style inner courtyard with an historic garden well. Health-consciously furnished rooms (using mainly natural material) will ensure a relaxing stay in one of the most beautiful cities of the world: a breakfast buffet with natural food and sparkling wine will put you in the right mood for shopping and experiencing culture in Vienna. The Arthotel ANA Westbahn is located next to Westbahnhof (subway hub; airport shuttle service, shopping center). ... more   less 
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Also Known As:
Westbahn Hotel Vienna

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