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“Nice and simple hotel”

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Arthotel ANA Westbahn
Ranked #305 of 362 Hotels in Vienna
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice and simple hotel”
4 of 5 bubbles Reviewed December 11, 2013

Hotel is very close to the train station with easy access to subway and buses.
Hotel is clean but little bit old fashion.
Reception staff were very nice and helpfull.
There is only wiered internet in the room. Wifi only avalible near the reception.
Taxi price from the hotel to the airport = 43 Eu

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank יחיעם ק
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    28
    61
    50
    28
    30
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Colorado
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

I really do not understand the negative comments on here. We just spent five nights at the Westbahn Hotel and had a wonderful experience. Staff members were friendly and accommodating and made excellent restaurant recommendations. The room was comfortable and clean. Housekeeping did a great job each day. Restaurant staff provided a good breakfast with a number of options each morning. Any tours that one wishes to do can be booked at the hotel desk.

The Westbahn is in a great location. The subway, train, and bus station is just across the street and there is a three level shopping mall inside the station. The subway system is easy to use and we were only a 10 minute ride from the city center. If you arrive by plane take the airport bus to Westbahnhof. It is only eight euros one way. We arrived late and did not know the exact location of the hotel so we took a taxi. Mistake! We were charged an exorbitant fee. The airport bus runs directly between Westbahnhof and the airport. The hotel is just around the corner from the bus stop.

Wifi is not available in the rooms but can be accessed on the ground floor. A small inconvenience as we were there to see Vienna, not surf. We would definitely stay at the Westbahn again should we visit Vienna.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank rockyreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed September 12, 2013

Located just across the road from westbahnoff (and metro station) but I rarely heard the trains. On check-in I was greeted by a very rude woman and wasn't looking forward to future dealings but happily enough the rest of the time the front desk was manned by a nice guy. The room was a good size but, as it was a third floor south-facing room it got pretty hot but there was no AC. It was clean enough to sleep in but there were layers of dust over many things including TV remotes (there were 2 televisions) and light fixtures. The pillows were so flat, they may as well not have been there; the first morning I woke up with a horrendously sore neck. Lastly, the hotel only has wifi on the ground floor (i.e. not in the rooms), this was not advertised when I booked the hotel. All in all, it's a nice hotel in a nice quiet location but there are lots of little points that made me give it a low rating.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vienna hotels

Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed August 13, 2013

I had a fantastic experience staying here, a two minute walking distance from westbanholf train station, and the staff named elizabeth was the best in the whole of Europe she treated us very warmly and guided us thoroughly during our stay. the breakfast was good and will definitely stay there again.

Room Tip: chose a doouble room with breakfast included
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harishmathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
1 review
2 of 5 bubbles Reviewed July 24, 2013

The hotel should have Air conditioner according to Gala Hotels. It had not. only an out of order blower. The room was very little. No place for furniture. Outside view was a dirty half roof. It smelts dirt and turd.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Owjie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
399 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 bubbles Reviewed July 21, 2013

This probably is one of the closest hotels from a Railway station that I have have every stayed in ione. Just across the road - barely 3 minutes walk from the station. Thus very convenient to commute with rest of the city Vienna. The hotel is run by a family. They are very cordial and helpful. Rooms are average size & with all amenities. Breakfast is good. They have a bar too. The elevator makes it very convenient to check in with baggage.

Room Tip: Book in advance
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Satya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed May 30, 2013

This hotel is very convenient to Westbahnhof and for an early train departure it is well located and that's about it. If you are a solo traveller it may be ok but I was seriously looking for the other half of the bed, if you are an average size couple either upscale your room or go elsewhere. It is definitely not a **** hotel on any account.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kswitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arthotel ANA Westbahn

Property: Arthotel ANA Westbahn
Address: Pelzgasse 1, Vienna 1150, Austria (Formerly Westbahn Hotel)
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#165 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arthotel ANA Westbahn 4*
Number of rooms: 52
Official Description (provided by the hotel):
In a comfortable hotel atmosphere the building comprises a calm old Vienna-style inner courtyard with an historic garden well. Health-consciously furnished rooms (using mainly natural material) will ensure a relaxing stay in one of the most beautiful cities of the world: a breakfast buffet with natural food and sparkling wine will put you in the right mood for shopping and experiencing culture in Vienna. The Arthotel ANA Westbahn is located next to Westbahnhof (subway hub; airport shuttle service, shopping center). ... more   less 
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Also Known As:
Westbahn Hotel Vienna

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