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“Good choice in a great location”

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Star Inn Hotel Wien Schonbrunn, by Comfort
Ranked #46 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed July 6, 2013

Recently renovated, this hotel is in a great location, only two stops away from Westbahnhof (Western Railway station). It is very close to the underground station and it is very easy to move around. The hotel is clean and staff are friendly. A breakfast buffet is offered as well, but I did not try. I would definitely go back.

Room Tip: You may want to pay extra 10 euros and get a room with balcony
  • Stayed: June 2013, traveled with friends
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Thank FrancyBudapest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this reviewResponded August 29, 2013

Dear Guest,
thank you for your words of praise. The whole team was very happy that we have prepared you a nice stay. The designer is the owner himself, Mr. Paul Garai.
We always strive to offer our guests the best service and your feed back shows us that we are on the right track.
We hope you had a nice trip home and keep Vienna and the Star Inn Hotel Wien Schönbrunn in good memory.

Sincerely,
Dieter Lugstein & Star Inn Hotel Schönbrunn Team

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Reviewed July 6, 2013

The Star Inn is a clean hotel, next to a supermarket and right across from the subway station. The room was clean and efficient, and the bathroom was clean and well-stocked. Breakfast was plentiful and delicious! The desk staff spoke English, and were kind and accommodating. The parking was in a garage, adjacent to the hotel. We would stay there again.

  • Stayed: June 2013, traveled as a couple
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Thank lhorow1160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

It is a modern and clean hotel. It is practically front-of a metro station that from you can reach quickly the city center since the area is not touristic. The rooms are large and bathrooms are clean but a mini-bar is missing in the room. This hotel is recommended.

  • Stayed: June 2013, traveled as a couple
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Thank Roro-de-Bab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

We were incredibly impressed with the cleanliness, modernity and spaciousness of the room. The lobby is quite large and clean while the reception people were lovely as well. Literally right across a metro stop that goes straight to the centre of town, it was the greatest place to stay.
Only downer was that the person who came to clean did a bit of a sloppy job, messily making our bed and sweeping my shoes/socks under the big couch.

Otherwise, absolute perfection!

  • Stayed: July 2013, traveled with family
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1  Thank Julielavaleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this reviewResponded July 4, 2013

Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.
We are pleased to inform you that we get a refrigerator in all rooms in the coming months

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team

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Reviewed July 1, 2013

The Star Inn in Vienna is a well located ***-hotel. The suburban-trains u4 and u6 are directly in front of the hotel, as well as a supermarket. The palace Schönbrunn is nearly 20 minutes away by foot and quite a nice walk.

The hotel room itself are not too small and not too big, they contain a comfortable bed, a nice bathroom with a shower, toilet, sink and hairblower. The tv is huge (for those who need it), and there's a nice armchair with a footrest, too. For people who like to have an own blanket, there's one available on top of the closet. Only an ironing board's missing.

Overall the room left a really good impression, same goes for the service crew which was kind an obliging. So if you wanna stay in a nice hotel with a nice value and good connections to the public transport without (m)any extras you can absolutely give it a try.

PS: To save some money you could abdicate the breakfast (12 Euro pP). There are nice cafes around, takes about 5-10 minutes by foot to get there.

  • Stayed: June 2013, traveled as a couple
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Thank Jebbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this reviewResponded July 4, 2013

Dear Guest,

thank you for choosing our hotel.
We are happy that you were very satisfied with our room and location and
we are very pleased that you were able to spend a nice Holiday in Vienna.
We are happy to share your comments with our staff.
Ironing boards can borrow at the reception desk.
We are looking forward to welcome you back soon at Star Inn Hotel.

Sincerely
your Star Inn Hotel Wien Schönbrunn Team

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Reviewed June 28, 2013

The Star Inn is very convenient as a place to stay in Vienna. Modern, no fuss basic rooms with TV and shower/toilet facilities with hair dryer and free internet services which was important to us. I found the mattress a little hard and the pillows rather soft, but house keeping can easily supply you with more pillows. Someone has posted pictures of dusty floors, well, our room was very nicely cleaned on a daily basis...I would say that it is a designer issue more than anything else to choose dark floors as every dirt does show up very easily! There is an excellent quality breakfast choice at 12€ with parma ham, smoked salmon, fruit, eggs, delicious rolls and pastries and good quality teas and coffees. We had a good breakfast, really more as a brunch, and that lasted us to the evening. You can also use the supermarket Spar next door for food supplies, but I would rather recommend the hotel breakfast both for nutrition and quality than readymade sandwiches from the shop! The Ubahn is right outside the hotel with two lines and easy and frequent services takes you quickly to the centre. You can take the CAT train from the airport right to Wien Mitte where you can connect with Ubahn 4 (green line) directly to station Langenfeldgasse.Hotel staff are nice and helpful, my only criticism is that there is only one english speaking channel on the cabel tv!

  • Stayed: June 2013, traveled with family
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Thank HyacinthLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

Our stay at Star Inn was perfect. The room was very clean and modern. We loved the design of the toilet and the soap dispenser. Location is also perfect, it is just beside the Underground station and it was very convenient for us to travel around. The only thing to pick is that the towel has a weird smell, but that's a small issue.

  • Stayed: June 2013, traveled as a couple
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Thank sherryjia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this reviewResponded June 27, 2013

Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you for your note about the towels, we will check it immediately.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Star Inn Hotel Wien Schonbrunn, by Comfort

Address: Linke Wienzeile 224 | 1150 Wien, Vienna 1150, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #46 of 361 Hotels in Vienna
Price Range: $75 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Star Inn Hotel Wien Schonbrunn, by Comfort 3.5*
Number of rooms: 283
Official Description (provided by the hotel):
We would like to welcome you in our new Star Inn Hotel Wien Schonbrunn, by Comfort. The Star Inn Hotel Wien Schonbrunn, by Comfort is conveniently situated near the west gateway of Vienna. The underground lines U4 and U6 can be accessed in the direct vicinity of the hotel. It will only take you 7 minutes to travel to Vienna's city centre and just 5 minutes to get to the world-renowned "Schloss Schonbrunn". Vienna's most famous shopping mile, the "Mariahilfer Strasse", and the "Westbahnhof" can as well be accessed in just 5 minute's time via the underground. 204 Charged parking garage spaces are located underneath the hotel. ... more   less 
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