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“Brand new hotel”

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Star Inn Hotel Wien Schonbrunn, by Comfort
Ranked #44 of 360 Hotels in Vienna
Certificate of Excellence
Ohrid, Macedonia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Brand new hotel”
Reviewed June 22, 2013

Stayed in the hotel for 4 nights this winter, We were first guests that entered the room. It was spacious, very, very clean, really big flat screen TV, great bathroom, everything was brand new. Great staff, they let us check in earlier. Isn't in a walking distance from city center, but there is an underground station right across the street.
The only negative point- car parking is rather expensive.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slavc0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this review, June 27, 2013
Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team
P.S. Parking on the street, costs € 2,00 for one hour between 9:00 to 18:00 from Monday till Saturday 12h00
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
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English first
Jerusalem, Israel
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 20, 2013

New and comfortable hotel not far from Schonbrunn Palace. Just across the road is the metro station (lines 4 and 6 ) and takes less them 10 minutes to center. Free Wi-Fi and a very slow (but free) computer in lobby. Expensive breakfast-12 euro. A big supermarket is downstairs in the same building The staff is very friendly and helpful, specially Mr. Robert Schuster . He help us with all our needs, change our room when asked, let us stay late and more , like a real front manager (May be the next time!)

Room Tip: Ask for room at the back
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank monel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this review, June 25, 2013
Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff (and of course - Mr. Schuster) as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 20, 2013

The hotel is easy to reach from airport and any train station, as it is just 2 minutes from an U-Bahn station. Even if it is not in the city centre, you will have no problem to go anywhere, and fast. The staff was friendly and receptive. Tried the morning buffet and the lunch option and it was tasty. Conference room with most of the things one would need. The rooms were clean, confortable, spacious enough. A decent price for Vienna, which is putting this in my top 10 hotels for its price-quality report. Would definitely stay here again.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SorinBu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this review, June 25, 2013
Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Well educated biter of reindeer from Finland
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 18, 2013

This hotel is spanking new. We got a business double for 50€ from hotels.com. The room was jus what you could expect from new modern hotel. Everything was clean and working.

This is a basic hotel, so no roomservice or minibar. Breakfast is 12€ person extra, but of great value. Selection was good with some extra delicacies. Serrano ham, swedish style gravadlax, sekt...

Location is good with a metro station across the street and SPAR supermarket at the building.

Room Tip: Street side rooms may suffer from the traffic noise.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kumiankka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this review, June 25, 2013
Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 16, 2013

I found this hotel while searching the internet for somewhere in Vienna to stay for 1 night that wasn't going to cost too much, but was reasonable quality and with good links into the centre. When we arrived we couldn't find the parking, so I went in and asked at reception and then it was easy, we hadn't realised that the parking was shared with the Spar supermarket! The staff on reception were very helpful and efficient. Someone on reception also recommended a small bar restaurant just along from the hotel which was friendly and had good food.

We had booked a business room which was clean, spacious and comfortable. We got it for a special rate of 50 Euro, which I think was very good for the quality of the hotel and where it is. We paid extra for parking and for breakfast, but this was the only hotel on our trip that didn't charge for the dogs, which scores it extra points! (We were travelling with 2 large dogs on our way to the World Dog Show in Budapest)

Although breakfast was charged extra, I think that it was well worth it. There was a very wide variety of food, more I think than anywhere else I have stayed, we did not partake of the prosecco, although had we not been driving I think we would have tried it. The staff were very good at replenishing the dishes as they were used. My husband especially liked the smoked salmon. I enjoyed the fresh fruit and also liked the hot chocolate. In fact we tried most things on offer, which meant that we didn't need to eat again until the evening!

Just across the road is the metro station, there are also grassed areas here that are good for walking dogs. There were also plenty of 'doggy bins' which help to keep the place clean and pleasant for everyone.

I would definitely recommend this hotel, and if we are able to travel to Vienna again I would stay here.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DogsonHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter L, Manager at Star Inn Hotel Wien Schonbrunn, by Comfort, responded to this review, June 17, 2013
Dear guest,

thank you very much for taking the time to describe your impressions regarding your stay at Star Inn Hotel Wien Schönbrunn. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.

We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
your Star Inn Wien Schönbrunn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 14, 2013

A nice clean place opposite a tube station albeit away from the town centre
No frills eg zero toilleteries in the bathroom and no tea /coffee maker inthe room
Choose this if you want a comfortable place with no frills and don't mind travelling to the city centre

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raman s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 11, 2013 via mobile

Overall this hotel has some good pros - free wifi, spacious and clean rooms, and reasonably priced. It is near the u-bahn and supermarket but you'll need to take the subway to Karlsplatz (4 stops away) where the main sights are. Note too that there is no electric kettle in the room! If you want hot water for your own tea and coffee, you need to get it from the bar downstairs! The pillows are also too soft but just ask for an extra one. 

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tssjtjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star Inn Hotel Wien Schonbrunn, by Comfort

Property: Star Inn Hotel Wien Schonbrunn, by Comfort
Address: Linke Wienzeile 224 | 1150 Wien, Vienna 1150, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #44 of 360 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Star Inn Hotel Wien Schonbrunn, by Comfort 3.5*
Number of rooms: 283
Official Description (provided by the hotel):
We would like to welcome you in our new Star Inn Hotel Wien Schonbrunn, by Comfort. The Star Inn Hotel Wien Schonbrunn, by Comfort is conveniently situated near the west gateway of Vienna. The underground lines U4 and U6 can be accessed in the direct vicinity of the hotel. It will only take you 7 minutes to travel to Vienna's city centre and just 5 minutes to get to the world-renowned "Schloss Schonbrunn". Vienna's most famous shopping mile, the "Mariahilfer Strasse", and the "Westbahnhof" can as well be accessed in just 5 minute's time via the underground. 204 Charged parking garage spaces are located underneath the hotel. ... more   less 
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