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“Superb luxury hotel in convenient location”

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Palais Hansen Kempinski Vienna
Ranked #10 of 360 Hotels in Vienna
Certificate of Excellence
Carlisle, Massachusetts, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Superb luxury hotel in convenient location”
Reviewed July 19, 2014

One of the best hotels I've stayed in. Helpful, knowledgeable staff and quiet, comfortable rooms. Rooms are high tech, with everything controlled by an iPad. Location is convenient to the excellent subway system. Concierge was very helpful, with excellent guidance and suggestions. I would definitely stay there again.

Room Tip: We had a junior suite, which was spacious, quiet, and modern. Excellent accommodations.
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  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Mansfield, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 16, 2014

The kempinski in Vienna as got to be one of the best hotels we have stayed in. From the moment you step out of your taxi to be greeted, to the very professional reception, to be shown to your fabulous room, to making reservations with the concierge, to having a pre dinner drink in the lobby, everything was perfect for us with fabulous surroundings and excellent staff. What more could we say. We shall return.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank dave261055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Carmen
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 16, 2014

When we travel through Europe we usually stay in the Kempinski chain and the Vienna Kempinski was also a great experience, excelente service. The rooms are great with everything you may need the location is some what far from the museum but still convenience.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dextercun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2014

After staying in the Adlon Kempinski last year, I decided to book another Kempinski experience for my trip to Vienna. I was not disappointed! The staff was incredibly competent and friendly, and we were greeted with champagne since it was our honeymoon. The room was spectacular, spacious, and with towels and sheets we are coveting for our own home. Incredibly romantic experience and the location was minutes from shopping and sightseeing, as well as from several famous cafes.

Wonderful amenities in the room, gorgeous pool and spa, central location in Vienna, and a super comfortable bed. The shower is amazing and modern with automated switches on the wall, and the hotel has a fantastic view of the city. Couldn't ask for more.

I will be staying here again on my next trip to Vienna!

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 14, 2014

A lovely 5 star hotel pretty close to the main attractions in the city.
Our room was very nice and modern with an iPad to control the functions for the whole room.
Generally very with incredibly polite staff but felt a little cold and soul-less.

Room Tip: The only outdoor area is on the first floor but there is no service of any kind on this area. If you...
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  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank RHM1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 13, 2014

We splurged a bit on this hotel for our anniversary trip and it was worth it. The room was huge with clean, modern furnishings and great digital tech (even in the shower). The staff was professional and helpful. The location was picturesque and right around the corner from a metro stop for quick access to other parts of the city.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Steve V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus, Denmark
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 13, 2014 via mobile

Very nice hotel! Relaxing and service oriented. We had a very helpful iPad as controller for everything: TV, room service etc. Everything was connected! The food was delicious !!!!! Worth trying ! They think about everything. They brought out our car at departure before even asking for it. Great hotel!

Stayed July 2014
Helpful?
Thank ElaCio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palais Hansen Kempinski Vienna

Property: Palais Hansen Kempinski Vienna
Address: Schottenring 24, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 360 Hotels in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palais Hansen Kempinski Vienna 5*
Number of rooms: 152
Official Description (provided by the hotel):
Palais Hansen Kempinski Vienna - originally built as a hotel for the World Exhibition in Vienna in 1873 - captivates the visitor with a historic building, modern architecture and contemporary luxury. It is a glamorous hot spot with 152 rooms & suites, 2 restaurants, 1 bar, a large spa and fitness area as well as conference rooms and one ballroom. ... more   less 
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