The Ritz Carlton Vienna doesn’t let the brand down, delivering an excellent standard of service from reservations to departure.
We stayed at the RC Vienna for a weekend break a couple of weeks ago. We booked by phone a few weeks before for advice on good rooms with street facing views. The reservation agent was very friendly and helpful, booking adjacent suites on the 2nd floor for our party, one with a balcony. We were put in immediate touch with the concierge to arrange for airport transfers and restaurant & entertainment reservations.
The location is ideal for exploring the main attractions.
We were immediately welcomed by name upon arrival at the hotel, and whisked through to reception. We had booked Club Suites, so were escorted up to the 7th floor Club lounge to complete the check-in process. The Club Lounge is not as big as others we’ve seen, but very well equipped, with exemplary service from Simon and Bartek. Food offerings are varied and interesting, with decent selection of alcoholic and soft drinks. Breakfast is just as good as the buffet downstairs (we tried the buffet on the Saturday morning). Nice touch were the jars of sweets with bags to make up goodie bags.
The suites were some of the best we’ve seen at Ritz Carlton hotels. The corner suite (232) has high ceilings, is tastefully decorated and has a fabulously decadent bathroom, complete with freestanding bath. 231 is even better. Extremely high ceiling to the livingroom, with the bedroom and bathroom on a mezzanine level. Best feature was the enormous private balcony along much of the front of the hotel.
We tried out the pool/spa suite on the Saturday evening. A bit crowded, but very well appointed, again with very good service.
As with the RC Montreal, this member of the chain has service absolutely spot-on.
- Official Description (provided by the hotel):
- Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more less
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