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“Excellence in the heart of Vienna”

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The Ritz-Carlton, Vienna
Ranked #16 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed February 8, 2014

We spent 3 nights at the hotel and found the experience excellent. The rooms are large, modern and well equipped. The beds are the most comfortable that we have ever slept in and make for a luxurious nights sleep. The hotel is in a very good location with easy access to the centre of Vienna. We would stay at this hotel on our next visit to Vienna.

  • Stayed: December 2013, traveled as a couple
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Thank tmcg2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 2, 2014

We booked the Ritz Carlton through Kayak.com and managed to save a huge amount on the normal room rate (60%+).
The hotel is beautiful, immaculate and everything you would expect from a hotel of this rating.
Rooms huge, warm and luxurious.
The staff were amazing and could not do enough for you, very attentive and very friendly.
Food in the Dstrikt restaurant was amazing as was the wine recommendation we were given.
Best hotel hands down we have ever stayed in.
Would we stay again? Yes definitely.. once we have recovered from the cost of Vienna .. an expensive place to visit .. but worth the once in a while trip .. .

Room Tip: 4th Floor for Deluxe rooms. 404 was great
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  • Stayed: January 2014, traveled as a couple
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Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

Being our first time in Vienna, my girlfriend and I wanted to make sure our stay was as memorable as possible. We originally chose the Ritz due to it's reputation and our own personal experience with their various properties in the US. When we arrived, the hotel staff immediately greeted us and everyone was as helpful and pleasant as can be. The hotel itself is beautiful. It's grand, yet surprisingly warm and welcoming. We had a deluxe room with a city view and it was quite spacious and well appointed. The high ceilings were a plus and the bed was very comfortable. We were not disappointed! We thoroughly enjoyed our visit to Vienna and will definitely consider staying at the Ritz our second time around.

Room Tip: Opt for a deluxe room with a view of the city
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  • Stayed: December 2013, traveled as a couple
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1  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

Was in the Ritz Carlton Vienna last week for our wedding anniversary and was not disappointed at all. The service was exceptional, the hotel was lovely and the breakfast was very good. Try the scrambled eggs as they are divine.
We also had dinner at the restaurant Distrikt and were pleasantly surprised by the quality of the food served. The maitre'd was very welcoming and explained the menu for us.
The rooms are large, modern but luxurious.
Would stay there again anytime!

Stayed: January 2014, traveled as a couple
1  Thank Rita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

Being a business hotel in Vienna, this Ritz offered excellent weekend specials---ours was stay 3 nights, pay for only 2. Many of the Ritz/Marriott properties do the same in their city-center locations. Be sure to look for them!

Always book the Club Level!! Your single best investment and well worth every penny. For an extra $100/night, we had the sweetest Club Manager, Lutzie, taking care of every detail of our visit. We called ahead to tell them about my daughter's Celiac Disease and Lutzie made sure the chef had gluten free pancakes for her every morning and gluten free bread with every meal. They even arranged a surprise birthday cake for me on the last night of our visit!

Excellent, on-point service from check-in through check-out. In our experience, the more we stay at Ritz properties, the more we have been receiving awesome perks. I know they keep a detailed history of your visits and really reward you for your loyalty with excellent room upgrades. Our upgrade included a 2 room, 2 bath suite!

Be sure to ask for complimentary children's amenities.....bath robes and slippers......fun bubble bath kits, including Ritz rubber duckies and animal bath mitts, perfect for the ginormous bath tub that my children swam in every night!

Stop by the concierge for the educational and fun kid's scavenger hunt. They will learn a little something about both the history of the hotel and the beautiful city of Vienna. Pack the kid's swimsuits---the indoor pool has underwater music and lights! The staff provides swim jackets and pool toys for the little ones.

For a business hotel at heart, this Ritz property gets 5 stars for it's outstanding, family-oriented staff!

Stayed: October 2013, traveled with family
1  Thank MarriottMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

I loved this hotel! The staff is amazing (especially the front desk staff, namely Kim - as well as the bell staff), they were so friendly and accommodating, as if I had been to the hotel 100 times before. Lobby is beautiful and the lobby bar very comfortable. There is a free business center to check email which is a great amenity. The rooms are gorgeous - huge bathrooms with stall showers and great ventilation. Everything in the room is very modern and sleek. The breakfast buffet was great too. For those reviewers here on Trip Advisor who complain about the guestroom air conditioning, I understand what they were saying but the hotel room windows open which was an easy solution. For those reviewers who complained about the odd layout of the corridors, stairs, etc...we did have to climb some odd stairs to get to our room but this very minor issue is tolerable based on all of the other hotel positives.

Regarding location, the hotel is in the main avenue just a short walk to the Opera House and main city center - easily walkable.

This is a great hotel and we didn't want to leave!

Room Tip: If you have trouble walking, I would suggest asking for a room close to the elevator so that you don...
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  • Stayed: January 2014, traveled with friends
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Thank vg411973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

We spend weekend invited for wedding party 14 - 15th December '13. What a nice time! Perfect service did not give a chance to forget we were staying in luxury hotel. Especially to mention the Concierge Simon ("Golden keys" sign). He managed to exceed our expectations every time we referred to him. Thank you! Now I understand - nothing is impossible in Ritz.

  • Stayed: December 2013, traveled with friends
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Thank Mikhail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 359 Hotels in Vienna
Price Range: $316 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Official Description (provided by the hotel):
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more   less 
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