The building is beautiful (as you can read in many reviews), but what made our 10 day stay so perfect was the staff and service. We had a beautiful, large room on the 2nd floor with lots of amenities. The bed was extremely comfortable once we had the maid remove the heavy comforter for a lighter blanket. We like to have breakfast in our room and called room service every day. They were cheerful, polite and efficient. The food was fresh and nicely presented. The front desk people always greeted us coming and going (not by name until about the 5th day). Simon Schindler has to be the greatest concierge we have ever met. And we've stayed in 5 star hotels all over Europe. He was so helpful to suggest the right restaurants (Dom Beisl and Cantinetta Antinori) to name just two. And when we discovered that the Concert I booked on line from home was not confirmed, he made a call and we had VIP tickets to the Golden Hall of the Musikverein in a flash. The Atmosphere Bar on the roof was a delight and even if it's chilly they provide blankets. We were able to enjoy Vienna and relax at the Ritz !!!
- Official Description (provided by the hotel):
- Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more less
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