Location - on the Ringstrasse tram way, next to the Stadt Park. Easy walk to old town, by the No.2 Tram stop.
Room - The hotel is so new in a historic ex-bank building. Beautiful architecture, motion sensor lighting in the elevator foyer and floor foyer. Our room has no view, fairly good size. good size walk-in closet with iron & ironing board. Nice bath amenities. very upset no newspaper and turn down service in a Ritz. Nightly turn down should be standard.
I was astounded to find empty teabag wraps (not just one) in the teachest, Some guest might prank, and housekeeping staff are not checking closely. I called housekeeping and told them this is unacceptable by Ritz Carlton standard. With a Nepresso machine, I would hope there is a UHT milk carton in the fridge rather than powder creamer.
Service: Staff looks professional in someway cool or snorbish. That's ok They are rather friendly. But Concierge is stern yet not very informational . At arrival We were shocked as our car pulled in to main entrance yet NO trace of bell staff!!! I had to walk in to the reception to request service, yet this is another major flaw. On our check out, Front desk staff Philip V. was very helpful arranging bell staff to haul our bags to Imperial hotel which is the next block too close for a taxi ride. Very kind front and bell staff. I heartfelt tipped the bell boy.
F&B: The hotel is rather quiet except at times some Chinese were lounging and talking loudly at the front lobby lounge. Breakfast spread is good at the ground floor lobby lounge.
The 7th floor roof top bar offers a panoramic view of Vienna, yet it closes at 9pm was a bit early in summer time.
Didn't try out the Gym since Vienna has so much to offer.
We will return to Ritz while hoping the minor flaw could be improved.
- Official Description (provided by the hotel):
- Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton, Vienna combines the charm of four historical buildings with stylish and modern interior design. Our luxury Vienna hotel's Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suites, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. The Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city, whilst the Dstrikt Steakhouse offers the best selection of Austrian meats prepared on a “Josper” charcoal grill directly from farm-to-table. At the Melounge Lobby Lounge you can enjoy an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons. ... more less
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