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“great for young people and backpackers, not so much business travel”
Review of Pension Mozart

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Pension Mozart
Ranked #325 of 361 Hotels in Vienna
Sydney, Australia
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“great for young people and backpackers, not so much business travel”
Reviewed June 28, 2011

This "colorful" pension has quite a bit going for it...friendly staff, kooky decorations, great location and reasonable rates. The rooms are comfortable and well equipped, if not spotlessly clean, and being that it is a stone's throw from the Mariahilferstrasse (main shopping street) and the Museumsquarter, it's price cannot be beat.
This said, Pension Mozart is probably best suited to adventurous bargain travelers under the age of 40...a spirit of adaptability is necessary as this does NOT feel like a hotel, or even a B&B, but more like y ou are crashing at your eccentric grandparent's house for the weekend...the house has a quite strong smell to it as well.
All in all, a mixed bag.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank monicalups
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
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English first
Moscow, Russia
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed February 24, 2011

Location is the best thing about this hotel - remember it has only one star! Five munites walk from all famous places in Vienna, plenty of places to eat around.

Rooms are reasonably spacious ( we had a regular double), furniture is 50 years old, TV at least 15 years old, TV remote fixed with a Scotch film, bed is so-so, pillows are awful. Clean enough, bed made every day, towels changed every day. Noisy, especialy if your window is overlooking the street (garbage collection cars start at 7-00 European time! with horrible clink-clank noise. Earplugs solve everything).
Breakfast reasonable - you do not need a variety of 10 meats and 10 cheeses in a 1-star hotel. Three kinds of meat and sausage, two kinds of cheese, sevection of packaged joghurt, two kinds of bread (rolls and rye bread), fried eggs, hot beans and sausages - on a self-service table. Maid brings a sweet home-made crepe with whipped cream, chocolate and nut to each client. Coffee from a coffee-machine, drinkable.
Staff extremely helpful and polite.

Important! Hotel is on the second floor of a regular building BUT - elevator is on renovation till June 2011. Note if you have heavy luggage. We asked the reception man to help us.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AllaMoscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 2, 2011

This hotel is in a great location - walking distance from Museum's Quartier, in the Mariahilferstrasse shopping district, pubs and restaurants are close by.

The hotel itself is in a pretty run down building with a dark lobby entrance. My room, which was the budget double, was unbearably cold even with the radiator all the way up. The owners provided extra blankets to help and I rearranged the curtains in the room to try to ensure as much heat as possible from the radiator reached the room instead of the window well. Still, leaving the covers was nearly unbearable and, while the proprietors said they worked to improve the temperature, I think the slight warm up in the room could only be attributed to a warm up outside.

I am recommending with reservations simply because the location was great. I would say try other places nearby and, if you can't find one in your budget, go with this place.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank US_Soccer_Qualifies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 30, 2010

I stayed here several months ago and I still remember that check in at this hotel was till 19 p.m. Our flight has been delayed and I sent e-mail asking to wait for us if it possible. I was promised that they would wait for us. In fact our plane has landed in time, even a bit earlier. So we arrived at the pension appr. at 18 p.m. And the first thing I've known upon arrival that room I booked is not available. It was pretty weird considering the fact I contacted the hotel in advance. Moreover I was suggested to have an available triple room - and pay exactly for triple room, although I booked the cheapest twin room with shared facilities. It is not fair and it's not OK at all.
I understand mistakes happen, but all around the world it goes without saying that customer can't be responsible for the hotel's mistakes.
Finally the owner made a discount for a few euros but I don't think that hotel is an appropriate place for arguing about price.
As for the pension itself, the best thing is location which is extremely convenient. As for the room, I didn't like a few things - very old cheap furniture, strange smell and the curtain instead of the door to the bathroom.
Next time I'll definitely try another place.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank bronniks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 4, 2010

Please do not stay here! The hotel works with online booking companies to create fraudulent bookings. I did not even have a reservation with the Pension Mozart and ended up paying for a no-show. $515 on the credit card and then a complete nightmare to try to get it back (I have still not succeeded). Visa and Mastercard are in tough because the hotel steals or works with booking agents that have your credit information, so its often up to the hotel to forgive the charge. The management is about as rude as could be imagined. Please do not book here as they evidently will do anything to screw over guests and potential guests, and people who do not even have a reservation.

  • Stayed July 2010, traveled on business
    • Service
Helpful?
8 Thank Studenttravel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vienna hotels

Ploiesti, Romania
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 9, 2010

Excellent location, but the room was uncomfortable and dirty, the entrance in the building was a little scary.

  • Stayed December 2008, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank IrinaVoicu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 1, 2008

The location is great: very close to the Museum district. They provide ample breakfast. The lobby is nothing to hang out in, but I didn't go to Vienna to sit in the lobby. The price was very good.

Stayed March 2008
Helpful?
2 Thank nealjking_njk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Mozart

Property: Pension Mozart
Address: Theobaldgasse 15, Vienna 1060, Austria
Location: Austria > Vienna Region > Vienna > Mariahilf
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Room Service Airport Transportation
Hotel Style:
Ranked #325 of 361 Hotels in Vienna
Price Range (Based on Average Rates): $
Hotel Class:1 star — Pension Mozart 1*
Number of rooms: 14
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Also Known As:
Pension Mozart Hotel Vienna
Mozart Hotel Vienna

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