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“perfect location”
Review of Hotel Ambassador

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Hotel Ambassador
Ranked #166 of 358 Hotels in Vienna
Reviewed April 28, 2014

i have been visiting this traditional hotel for an event - a festivity with many friends - where we had the opportunity to test the kitchen and had a look into some of the rooms
everything seems very spacious and a little bit old style but nice and clean
clearly the best asset is the perfect location

  • Stayed: April 2014, traveled with friends
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Thank marvinge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 - 185 of 624 reviews

Reviewed April 25, 2014

The Ambassador is perfectly situated for a visit to Vienna. It has an exit onto the main pedestrian street of Vienna, Kärntner Strasse, and a back entrance with a conveniently located taxi stand at the back. The rooms here are quite large (for Europe I would say enormous) and with a ceiling height of well over 10 feet you get a very spacious feeling. Add to this that you can get quite good rates and you have an excellent combination.We didn't bother with the hotel breakfast since there are many places surrounding the hotel that serves
excellent breakfast at good prices. The staff was very service minded and fixed everything we asked for. The hotel's limo service to the airport was an extra treat well worth the few extra Euros above a regular taxi. The hotel bar is quite nice, although as many bars in Austria
it allows smoking. To my mind that was the only negative thing I could find about our 4 day visit to the Ambassador Hotel.

  • Stayed: April 2014, traveled as a couple
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1  Thank Ptm27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded April 30, 2014

Dear Ptm27,

Thank you so much for this fantastic feedback about your recent stay at the Ambassador Hotel Vienna.

It is a pleasure to read that our staff provided excellent service and made your stay memorable. We are delighted that you liked our central location and your room. All our hotel rooms are very spacious indeed.

We sincerely hope you consider the Ambassador Hotel again for your next trip to Vienna.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

Hotel location is great. It is very close to the opera and it is on the main shopping street. Many restaurants and shops.
The hotel is clear, housekeeping is on a high level.
The restaurant in the hotel could be better. Some of the staff were not very polite, though mostly nice service!

Stayed: April 2014, traveled as a couple
Thank Arnold M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded April 30, 2014

Dear ArnMH,

Thank you very much for reviewing your stay at the Ambassador Hotel Vienna.

We are very sorry that you were not satisfied with our restaurant and some of our staff.
Your feedback is highly valued as it helps us in our efforts to improve and develop our services.

If you plan to visit Vienna again, it would be pleasure to have you as our guest again.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014

The hotel clearly has a perfect location. To be more specific (and nerdy), it is almost located at the centroid of top 30 attractions in Vienna. In a range of 2 km, you will see most of touristic and cultural spots. We even didnt need to use the public transport during our stay.

Rooms are spacious, approximately 40 sq meter, with 3+ meter ceilings (we stayed at room 125). However, the decoration and the accessories are relatively poor for a 5* hotel.
Sound insulation is poor. You can easily hear other guests in the nest room snoaring, talking, walking, etc. Wasnt a big issue for us.

We didnt try the food in the hotel.

  • Stayed: March 2014, traveled on business
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2  Thank Gyucel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded April 11, 2014

Dear Gyucel,

Thank you very much for sharing your impressions on TripAdvisor.

We feel more than happy that the Ambassador Hotel offered the perfect location for you. Indeed, the city's major sights and cultural attractions are within easy reach of our hotel.

We are sorry that you did not like the decor and amenities of your room. The Ambassador offers five room types with different styles – from traditional Viennese to a more modern design.

It would be a pleasure to welcome you as our guest again. Our reception gladly provides you with more details on our room categories and assists you with the reservation.

Kind regards

Ambassador Hotel Vienna

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Reviewed March 24, 2014

I stayed in this hotel during Christmas season, and my experience was nothing less than amazing. Location of the hotel could not be better, everything is close. St Stephen's cathedral is 2 minutes away,Hotel Sacher is few minutes away... You have a shopping mole across the hotel, so if you like to shop,you don't have to carry your bags for a long distance. Rooms are big and clean, bathroom is spotless, the view from the rooms is amazing,overall it is an exquisite hotel.Inside of the hotel, architecture is exquisite! There are a lot of stunning paintings and the furniture is beautiful. Staff is nice,almost invisible. This is definitely one of the most amazing hotels I've ever been to. There is no doubt that I will come back.

  • Stayed: December 2013, traveled with family
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1  Thank kathiehearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

I couldn't believe how fancy this place was. Marble columns in the hallways, chandeliers in every room, a sitting area and tapestries in the bedroom... I very much enjoyed my stay. I was particularly happy with the modern bathroom, to include a full-power hairdryer. I only had two complaints: the hotel allows smoking and even though my room didn't smell of stale smoke, I could smell fresh smoke if folks nearby were smoking. Also, the street noise woke me up on a couple occasions...to include garbage pickup at around 2am. But all that said, I would definitely return to this hotel in the future.

  • Stayed: March 2014, traveled with friends
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1  Thank leahlynn13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

Bounded on one side by the main pedestrian-shopping street, Kartner Strasse, and Neue Markt, an upscale street complete with a beautiful fountain, the Ambassador occupies a perfect location. Whatever noise there may be outside, the soundproofing is efficient. Rooms like 411 and 314 are very large with lovely views. The restaurant and bar are just fine. The room service is excellent and reception service is efficient and polite. Its a lovely small hotel that, on a small yet more than adequate scale provides excellent service at a reasonable price that . The beds are comfy and the bathrooms are just fine. While it lacks the glitz of the several world famous hotels that Vienna offers, it beats their location, does so with class and comfort and is highly recommended.

Room Tip: Rooms on the fourth floor facing the Kartner Strasse can be a bit larger than the already large room...
See more room tips
  • Stayed: February 2014, traveled on business
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2  Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded March 27, 2014

Dear Charles M,

Thank you for choosing the Ambassador Hotel for your recent business trip to Vienna. It was a pleasure welcoming you as our guest.

We are thrilled about your lovely words and will share your feedback with the entire team.

We hope to see you again when your travel plans bring you back to the area.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassador

Address: Kaerntner Strasse 5, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Family Hotel in Vienna
#32 Business Hotel in Vienna
#77 Romantic Hotel in Vienna
#119 Luxury Hotel in Vienna
Price Range: $171 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Official Description (provided by the hotel):
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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