We stayed for seven lovely days at LMW and generally had a wonderful wonderful experience. We had gotten an excellent rate, which I suppose, was a function of the economy.
First, the very few negatives: The showers were not exactly well thought out. While they are certainly beautiful, the design lends itself to finding yourself functioning in a pond unless the floor is covered with towels. It's not a huge problem, but be warned! Still, the bathrooms are lovely.
There is some sacrifice of convenience for style: I would have preferred closed drawers for storage, but basically the rooms were stunning and very fun to stay in.
The standard rooms would be, in my opinion, a bit small at the full price. But they are certainly at or above the norm for a big city hotel.
Initially, I was concerned about the service: I had sent a couple of unanswered emails to the hotel with several questions and requests. Upon our arrival, I noted that the Sunday manager was one of the staff to whom I had directed my email. When I asked if he had gotten my email, he seemed to think I was a little ditzy.(maybe he was right!)
However, later, the desk manager was kind enough, after finding my email later, to bring up a note apologizing for not responding and asking if he could be of any help. This was very much appreciated, although at this point, my questions and concerns had all been addressed to our satifaction.
In addition, our TV and minibar went on the blink while we were there. A quick call brought immediate assistance and all was resolved efficiently. Occasionally, there was a small delay in providing our requests, but overall, the staff was wonderful. Quick, thorough and pleasant was our experience with the staff and service.
The concierge was wonderful. Very helpful and very accommodating.
One interesting thing of note was this experience: we had forgotten a few toiletries that the hotel could not provide although they did have many items we needed.
We live in NYC, which has a least one drugstore on every block. Not being familiar with where Viennians get such items, we asked at the desk and were sent to the apothecaries, which was not what we wanted exactly. Eventually, after wandering around, we discovered the large drugstores and found all that we needed. I think it may have been just a language issue, but also, I think that hotel staff does not often live near the hotel they work in, so they are not always aware of where things are in the vicinity of the hotel.
With those very few issues, I have to say that we are in love with the LMW. The location is perfect and everyday of our vacation was a joy. Room service was quite yummy and well presented; the beds, while a bit soft, were posh. We had not a moment of noise from the disco night downstairs and were not at all troubled by the young crowd at the bar. To the contrary, we enjoyed the modern museum of art atmosphere. We appreciated being invited to an exhibit opening in the lobby, although we had plans that evening and could not attend.
My scientist boyfriend had to spend quite a bit of time working from the room and found even the basic internet service to be adequate for his needs.
If I had not been so enthralled with touring Vienna, I would have spent even more time enjoying the hotel. Even the gym was great, although I only got my lazy vacationing body down there once!
We loved Vienna very much and this hotel was a huge part of our postivie experience.
While we will seek out the Le Meridians whereever we travel, we will be sure to return to the LMW. It will not be soon enough for me and I wish we were there now!
- Official Description (provided by the hotel):
- Le Méridien Vienna is an art hotel in Vienna that conveys modern European design and lifestyle but is yet typically Viennese.Discover more than meets the eye; transition from the outside world into the world of Le Méridien. Experience our Unlock ArtTM programme, keys that open more than just guest room doors. Elevate your senses during your stay in Vienna.Between two historical parks and encompassed by art and architecture, the design hotel Le Méridien Vienna marks the front edge of the historic Ringstrasse. ... more less
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- Also Known As:
- Le Meridien Vienna Hotel Vienna
- Le Meridien Hotel Vienna
- Vienna Le Meridien
- Meridien Hotel Vienna