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“BRILLIANT LOCATION AND HOTEL”
Review of Le Meridien Vienna

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Le Meridien Vienna
Ranked #68 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed April 27, 2014

Just spent a couple of nights at this property in Wien.
Attentive service by all staff we had contact with, great room and as I said, the location. Any must see attraction on a short stay in Vienna is walkable from this hotel. Naschmarkt, Kaerntner Strasse, Stadtpark (Lunch at Meierei), Albertina, KHM, Mariahilfer Strasse, all are just minutes away.

At the five star level the devil is in the details, most hotels provide a nice room, but Le Meridien throws in a nicely stocked Mini bar, plenty of international TV channels and the best shower. Breakfast selection is great and the common areas include some nice bars and terraces.

Room Tip: Can't see them have a bad room.
See more room tips
  • Stayed: April 2014, traveled with family
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Thank worldwidestuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothee C, Senior Front Office Supervisor/Guest Relations at Le Meridien Vienna, responded to this reviewResponded May 5, 2014

Dear “worldwidestuff”,

We very much appreciate your kind words on your recent stay at Le Méridien Vienna.

It is fantastic that you had such a great time with us and that we could meet or even exceed your expectations! Receiving feedback like yours shows us that our daily efforts are being appreciated and supports us in maintaining our service standards.

For any future reservations at Le Méridien Vienna or any other Starwood Property feel free to contact us anytime – we will be happy to assist you!

Warm regards to Jarnac,
Nicole Kirchbaumer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 22, 2014

Have spent Easter Holidays in this Hotel.
I have been in this facility few times already within last years, and it always gets a little bit worse and more run down.
Location of the hotel is hard to beat. Metro station Karlsplatz takes you basicaly everywhere you want to get in Vienna.
Check in was without any problems, stuff is nice and friendly.
But the rooms are really run down and not 5* at all. It is nothing new, that you get here in Superior Room comfortable, but only 140cm wide bed, which is really kind of small for 2 grown ups.
The walls in room would need some touch ups as well. The blinds on windows in 1 of 2 rooms we had not working at all, in the other room only partialy. Also the speakers in Bathroom not working at all. I mean, is it really that difficult for 5* hotel to get those things fixed?!
Other room facilities were okay. Not many english speaking channels though.
Free minibar and Wlan is on the other hand nice extra.
Big suprise was the wellness area. The water in pool and "hot tub" was really cold. We couldnt use it in the end.
We didnt have breakfast there, because its around or more than 30 EUR per person, which is ridiculous amount of money, as you get a 3 course meal in regular restaurant for the same price. We had Easter Brunch there though, which was 44 EUR and good selection of food. However, the stuff had problems to keep the buffet full, and there was all the time something missing.
Overall nice stay, but not 5 star experience anymore. More attention to detail and upgrading of the rooms would be necessary.
I will probably stay here again, as the location is really great. although I am sad that this hotel is not what it used to be.

  • Stayed: April 2014, traveled with family
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2  Thank xdavidox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothee C, Senior Front Office Supervisor/Guest Relations at Le Meridien Vienna, responded to this reviewResponded May 1, 2014

Dear “xdavidox”
,
Thank you for taking the time to add your honest comment about your stay at Le Méridien Vienna. Each of our guests´ remarks is being appreciated and handled with care. In addition any honest and detailed review supports us in our daily work and helps us in maintaining our top quality services.

We are very pleased about your positive impressions of our staff and services including complimentary refreshment bar and internet access. Also we are glad that you appreciate our great location and its advantages. Even though you experienced some amendable situations during the breakfast and Easter Brunch Buffet, which we will definitely follow up on, we do hope you could enjoy the good quality of our outlets´ offers. In case you may not be in need of a rich and large breakfast every morning, like the one that is offered at our main restaurant, please do take advantage of the many other breakfast offers at our property. Not only you have the possibility to order in-room, but also you get a great choice of hot and cold breakfast deals at our lovely “Moet Bar” and can enjoy our special “Signature Breakfast” offers which were especially created for Le Méridien Vienna.

Please be insured that we will definitely follow up on each of your remarks, including those on your assigned room and the wellness area, in order to prevent any inconveniences from happening again. We would like to apologize for any discomfort you were confronted with due to any of the stated features or lack in service.
If you could be so kind as to give us some more details on your stay regarding name and room number it will also help us to identify any of your mentioned spots in need of potential renovation or similar. Furthermore it allows us to update and adapt your guest profile regarding a king size bed request for your future stays with us.

We are very much looking forward to welcoming you back soon at Le Méridien Vienna - please feel free to contact us anytime for upcoming reservations or any requests occurring.

Kind regards to Zürich,
Nicole Kirchbaumer

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Reviewed April 22, 2014

Warm welcome by the staff, all very helpful, kind and efficient. We benefitted from an upgrade from ouir superior room. The room was huge, high ceilings, impeccable, king-sized bed, big bathroom with an excellent shower. Clean, quiet and comfortable. Concierge service was very helpful to book restaurants at night. Free wi-fi for up to 3 mobile devices, easy to connect and fairly quick by hotel standards.
The hotel is located on the edge of the Ring, about half way between the Opera and the Imperial palace. Everything is within easy walking distance, but if you're feeling a little lazy, the hotel rents bikes AND scooters!

  • Stayed: April 2014, traveled as a couple
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Thank Mat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothee C, Senior Front Office Supervisor/Guest Relations at Le Meridien Vienna, responded to this reviewResponded May 4, 2014

Dear “Mat C”,

We are thrilled about your fantastic review regarding your last stay with us at Le Méridien Vienna! We are very happy that you were able to enjoy your time at our property that much and that you could benefit of our perfect situation and all features in-house.

Your great comments on our concierge services will definitely be shared with our ambassador team – it will show them how much appreciated their efforts are and of course that our scooter and bike rental is creating such enthusiasm.

We hope to welcome you back soon at Le Méridien Vienna – do not hesitate to contact us regarding any requests!

Warm regards to Paris,
Nicole Kirchbaumer

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Reviewed April 21, 2014

Stayed in Radisson in Vienna last year. Thought the meridien was better this time. Very pleasant staff, nice size room and bathroom. Quiet room. Nicer meridien than others we have seen. Comparable to a W hotel for its style. Excellent cocktails and bar food, staff there is really nice. Not so impressed with gym, quite small, two treadmills, two bikes, one crosstrainer only and it is damaged, staff was not friendly.
We would definitely stay in this hotel again.

  • Stayed: April 2014, traveled as a couple
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Thank Nigella78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothee C, Senior Front Office Supervisor/Guest Relations at Le Meridien Vienna, responded to this reviewResponded May 4, 2014

Dear „Nigella 78“,

thank you for staying at Le Méridien Vienna and for your positive comments on your recent stay with us. We are very pleased to read about your great experience with us, be assured that your kind words will be forwarded to the departments and the associates mentioned!

Of course we will also have our associates of the Fitness are informed about your rem
arks to prevent any inappropriate behavior in the future.

We still hope that the positive impressions about our property are outbalancing the little inconvenience you were to face and are looking very much forward to your next visit in Vienna!

Please let us know if there is anything we can do for you regarding your next stay – we are convinced that we can create another unforgettable experience for you!

Kind regards to Dublin,
Nicole Kirchbaumer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

Spent four nights here and was extremely pleased at the level of service throughout. The front desk are very nice, helpful, and quick. The concierge desk helped us with reservations and checked on a few openings during the Easter weekend. The rooms are spacious enough, well appointed and feature free and reliable WIFI, free minibar drinks replenished daily, and any request for extra towels was promptly met. The mod design isn't for everyone but given that this is a stylish city, it fits in well. Complaints of loud music in the lobby are not something we can opine on as we didn't experience it. Perfect location just steps from the Opera and five minutes to the museums. A short 20 minute walk to Wien Westbanhof if you're planning a day trip out of town.

  • Stayed: April 2014, traveled as a couple
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Thank STYLEONTHEGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014 via mobile

Le Meridien is a very good hotel! Well situated next to an opera house and Kärtner straße, with nice lobby and good restaurants. People working there were very friendly and professional, which made this stay even more enjoyable.

The biggest advantage of Le Meridien are rooms. I got a deluxe one on the 5th floor, which was very spacey and well arranged. Huge bed facing windows and inclusive small mini bar. Built in shower with vertical and horizontal water streams.

On top of that internet has been included in the rate! So all in all very much recommended, I will happily be back!

Stayed: April 2014, traveled on business
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothee C, Senior Front Office Supervisor/Guest Relations at Le Meridien Vienna, responded to this reviewResponded May 4, 2014

Dear “Mike D”,

It is great to read of your throughout positive experiences with us at Le Méridien Vienna – receiving such amazing and appreciating comments on our guest´s stay encourages us to walk the extra mile every day again and to continue with our ambitious and professional work.

Thank you for sharing your thoughts with us and feel welcome to visit us again anytime!

Please do not hesitate to contact us for future reservations or any special requests for your next stay – we will be more than happy to help!

Kind regards to Warsaw,
Nicole Kirchbaumer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

It's standart 5 star hotel with reasonable prices, modern interior and very close to the Stadtopera that is quite comfortable, it's not a something outstanding but good choise for just place for sleep. Good wifi, nice staff, tasty bar:)

  • Stayed: April 2014, traveled as a couple
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Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorothee C, Senior Front Office Supervisor/Guest Relations at Le Meridien Vienna, responded to this reviewResponded April 21, 2014

Dear „Maria S“,

Thank you for your comments on your recent stay with us. We are happy to have been such a great host to you. However we hope that during your next stay we can convince you that the “Le Méridien Vienna” is indeed something “outstanding” and offers more surprises and special features than you might have been able to discover last time you stayed at our property.
Your approving feedback regarding our staff and our outlets will definitely be shared with the departments concerned – it is always a pleasure to receive such positive feedback, as it shows that our great efforts are being appreciated.

If we can be of any assistance for future reservations at Le Méridien Vienna or any other Starwood Property, please do not hesitate to contact us anytime.

Warm regards to Moscow,
Nicole Kirchbaumer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Vienna

Address: Robert-Stolz-Platz 1, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Vienna
#29 Business Hotel in Vienna
#37 Family Hotel in Vienna
#50 Luxury Hotel in Vienna
#59 Romantic Hotel in Vienna
Price Range: $182 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Vienna 5*
Number of rooms: 294
Official Description (provided by the hotel):
Le Méridien Vienna is an art hotel in Vienna that conveys modern European design and lifestyle but is yet typically Viennese.Discover more than meets the eye; transition from the outside world into the world of Le Méridien. Experience our Unlock ArtTM programme, keys that open more than just guest room doors. Elevate your senses during your stay in Vienna.Between two historical parks and encompassed by art and architecture, the design hotel Le Méridien Vienna marks the front edge of the historic Ringstrasse. ... more   less 
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Also Known As:
Le Meridien Vienna Hotel Vienna
Le Meridien Hotel Vienna
Vienna Le Meridien
Meridien Hotel Vienna

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