I recently visited Vienna on a business trip and booked to stay at the Le Meridien.
It has a great location, close to the Opera House but also to the U-bahn underground which can take you everywhere!
The staff at this hotel are excellent, nothing is too much effort and they go out of their way to please you. The rooms on the 4th floor where I stayed are very nice with a large bathtub which I immensly enjoyed! As a Starwood guest I also received complimentary wi- fi and minibar.
The staff of this hotel go to great lengths to ensure guests are happy.
Mishaps occur very regularly in many hotels, but this hotel proved to me that they will make every effort and go to great lenghts to ensure guests are happy!
It was snowing during my stay and I unfortunately caught a cold. I decided to order Room Service that night as I was quite unwell and just wanted something very light. When the waiter(Joseph) delivered my order and saw how sick I was, he returned with a pot of hot tea, lemon and honey on his own initiative. I must admit that I greatly appreciated this gesture, as it shows above all the humane approach.
Something so small made me So happy! 5 stars to Joseph for his kindness and professionalism!
Also on one evening I was experiencing issues with the wireless connection- I spoke to Jenny at the front desk several times that evening as I urgently needed to access the web so as to prepare for a presentation. IT brought a router to my room and the Duty Manager also called to see if all was okay and offered me the use of one of their laptops if mine was still not connecting. Finally everything worked out but I certainly appreciate the gesture!
The Le Meridien has definitely gained my admiration! Special thanks to the Front Desk (Gian Luca and colleagues), to the Concierge Ambassador desk for always being willing to help me find my way with routes on U-bahn and S-bahn and to the Duty Manager for always following up to check if all was okay..
I will be back!!
- Official Description (provided by the hotel):
- Le Méridien Vienna is an art hotel in Vienna that conveys modern European design and lifestyle but is yet typically Viennese.Discover more than meets the eye; transition from the outside world into the world of Le Méridien. Experience our Unlock ArtTM programme, keys that open more than just guest room doors. Elevate your senses during your stay in Vienna.Between two historical parks and encompassed by art and architecture, the design hotel Le Méridien Vienna marks the front edge of the historic Ringstrasse. ... more less
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- Also Known As:
- Le Meridien Vienna Hotel Vienna
- Le Meridien Hotel Vienna
- Vienna Le Meridien
- Meridien Hotel Vienna