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“Good option downtown Vienna”

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Hotel Erzherzog Rainer
Ranked #45 of 360 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
Munich, Germany
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Good option downtown Vienna”
Reviewed April 8, 2013

We stayed for three nights in the hotel before Easter (as a gift). The hotel was clean but not of a very modern style. However, the beds were comfy and the bathroom even had a window which was much appreciated. The staff at the reception was very friendly and attentive and available 24/7. The breakfast room seemed to be too small as we almost always had to move to the adjoint restaurant which took a bit longer to reach the buffet. The buffet offered all you can wish for including fresh fruit, eggs, a very good coffee machine and champagne.
We also ate one night at their restaurant which was of average Austrian style, nothing fancy but ok. The only drawback was that something was stolen from our coats while having breakfast, but this happens every once in a while, the receptionist said, so bad luck. So make sure you lock your belongings well. The location of the hotel is perfect for reaching Vienna downtown by tram and Belvedere is in walking distance.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank biaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, April 16, 2013
Dear biaci,

thank you for posting your impressions.

We are happy that you were very satisfied with the hotel staff the cleanliness and the buffet offer.

At peak times not all guests can take place simultaneously in the breakfast room, so we offer additional seating in the restaurant.

We are sorry that you had something stolen from you coats hanging at the wardrobe. This does not happen often, but already happened once. Please do not leave any value unnoticed, we do offer safes in every room. Just ask at the reception for any further information.

We still hope you will keep your stay in good memories and remain,

with best regards
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
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Jerusalem, Israel
Level Contributor
146 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed April 5, 2013

A very nice and special place. Wonderful service, spotlesslly clean, perfect breakfast. 10 minutes walk to the Opera, 15 minutes walk to the Belvedere Palace. Quite a number of different restaurants in the neighbourhood. Everything was just flawless.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank regaleks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, April 16, 2013
Dear regaleks,

We are pleased to read that you appreciate the special atmosphere of the Hotel and so could spend some relaxing days in Vienna.

We hope you will keep your stay in good memories and remain,

with sunny regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 30, 2013

A lovely hotel away from the centre of Vienna but near enough to walk to most of the sights. This family run hotel is an oasis of calm.Excellent staff,good clean rooms and a breakfast buffet which ranks amongst the very best. Nothing is too much trouble.A small restaurant provides coffee and cakes during the day and has an adventurous menu to tempt discerning palates in the evenings.We have stayed in many hotels in Vienna but this for us is perfection.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Willkommen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, April 16, 2013
Dear Willkommen,

Thank you very much for your positive review.

We are delighted to learn that you felt very comfortable at our Hotel Erzherzog Rainer and thank you for your nice compliments.

Best regards to West Midlands
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 25, 2013

Stayed here for four night's in March.Good location , 15 minutes walk from town and the tram stop is close to the hotel. The hotel is clean and the food at breakfast is very nice, A lovely place to stay and the staff were all very helpful and informative. I would recommend this hotel for a stay in Vienna,

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank DD10_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, April 16, 2013
Dear DD10_10,

thank you for posting your impressions.

We are happy that our offer convinced you and you passed some nice days in Vienna at our Hotel Erzherzog Rainer.

We appreciate your compliments and thank you for your recommendation.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedfordshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 17, 2013

The hotel is conveniently situated near the underground stations so perfect location. Stayed for 5 days, the hotel could do with some updating and renovation but don't let this put you off, the hotel is spotlessly clean the staff are wonderful and make this hotel a little gem. Food, what I tried was excellent and my friend had no complaints either. I would say if you were considering a trip to Vienna then don't overlook this hotel purely on looks because the staff at this hotel really do make your stay special.

  • Stayed March 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank angeltinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, March 18, 2013
Dear angeltinker,

Thank you for sharing your experience on TripAdvisor.

We are delighted to read about your stay and really appreciate your praise for our staff as well as your recommendation to other travellers!

Wishing you a nice spring beginning, we remain,

with best regards from Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Versailles, France
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 11, 2013

Not a beautiful street nor a beautiful building, but a convenient place near the center town which is 7mn walk or 2 mn tram away. The professional photos you find on the description gives you a good idea of what you will really find. Crew is very professional. The hotel is very clean. Breakfast is great. My room was reasonably size and very quiet. A nice stay

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank coulapic7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, March 18, 2013
Dear coulapic7,

We are happy to learn that you had a nice stay with us and were very satisfied with our staff, the breakfast offer and the assigned room. Thank you for your compliments.

We wish you a nice spring beginning and remain,

with best regards from Vienna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon LeZion, Israel
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 26, 2013

Everything was just fine during the 4 days I spent in this lovely hotel in February 2013: The location is excellent: 12-15 minutes by foot to the Opera (or just 5 minutes by train - mere 3 tram stops to get there), tram station is just next to the hotel, undeground U1 station is 3 minutes by foot, Naschmarkt is very close as well (about 8 minutes by foot). The room is very clean and the room service is fine. All the staff (at least those I met) are very very friendly and are always eager to help. The breakfast is very good and varied. The hotel restaurant is very nice and offers the traditional austrian cousine, it was pleasure to sit there for dinner with wine. In general, the atmosphere in the hotel is very warm and I felt there completely at home. I will definitely think of it as my first priority when I return to Vienna.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank Vitalik Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, March 18, 2013
Dear Vitalik Z,

Thank you for your nice comments.

With pleasure we read that you felt completely at home and fully enjoyed your stay with us.

We hope you had nice journey back home and would be pleased to welcome you back in future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Erzherzog Rainer

Property: Hotel Erzherzog Rainer
Address: Wiedner Hauptstrasse 27/29 | 1040 Vienna, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#21 Green Hotel in Vienna
#38 Luxury Hotel in Vienna
#51 Business Hotel in Vienna
#58 Romantic Hotel in Vienna
#87 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Erzherzog Rainer 4*
Number of rooms: 84
Official Description (provided by the hotel):
Tradition for 100 years, Viennese charm and outstanding Austrian hospitality await guests at the 4-star Hotel Erzherzog Rainer. The central, convenient location in walking distance to the Vienna State Opera and the "Karntner Strasse", in the historic centre of Vienna, guarantees a vacation in which there is the opportunity to immerse oneself deep into the Viennese soul. 84 Comfortable rooms offer conveniences such as WLAN (free of charge) and Flat screen TVs with Sky programs. At the hotel's restaurant 'Wiener Wirtschaft' typical Viennese down-to-earth cuisine is served in a relaxed ambience. ... more   less 
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Also Known As:
Erzherzog Rainer Hotel
Best Western Vienna
Erzherzog Rainer Vienna
Vienna Best Western

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