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“High standards from the past” 4 of 5 bubbles
Review of Hotel Erzherzog Rainer

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Hotel Erzherzog Rainer
Ranked #45 of 367 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
Newcastle-under-Lyme, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“High standards from the past”
4 of 5 bubbles Reviewed March 30, 2013

A lovely hotel away from the centre of Vienna but near enough to walk to most of the sights. This family run hotel is an oasis of calm.Excellent staff,good clean rooms and a breakfast buffet which ranks amongst the very best. Nothing is too much trouble.A small restaurant provides coffee and cakes during the day and has an adventurous menu to tempt discerning palates in the evenings.We have stayed in many hotels in Vienna but this for us is perfection.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Willkommen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, April 16, 2013
Dear Willkommen,

Thank you very much for your positive review.

We are delighted to learn that you felt very comfortable at our Hotel Erzherzog Rainer and thank you for your nice compliments.

Best regards to West Midlands
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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808 reviews from our community

Traveler rating
    387
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    16
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See reviews for
109
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Belfast, United Kingdom
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

Stayed here for four night's in March.Good location , 15 minutes walk from town and the tram stop is close to the hotel. The hotel is clean and the food at breakfast is very nice, A lovely place to stay and the staff were all very helpful and informative. I would recommend this hotel for a stay in Vienna,

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DD10_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, April 16, 2013
Dear DD10_10,

thank you for posting your impressions.

We are happy that our offer convinced you and you passed some nice days in Vienna at our Hotel Erzherzog Rainer.

We appreciate your compliments and thank you for your recommendation.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedfordshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

The hotel is conveniently situated near the underground stations so perfect location. Stayed for 5 days, the hotel could do with some updating and renovation but don't let this put you off, the hotel is spotlessly clean the staff are wonderful and make this hotel a little gem. Food, what I tried was excellent and my friend had no complaints either. I would say if you were considering a trip to Vienna then don't overlook this hotel purely on looks because the staff at this hotel really do make your stay special.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank angeltinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, March 18, 2013
Dear angeltinker,

Thank you for sharing your experience on TripAdvisor.

We are delighted to read about your stay and really appreciate your praise for our staff as well as your recommendation to other travellers!

Wishing you a nice spring beginning, we remain,

with best regards from Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Versailles, France
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

Not a beautiful street nor a beautiful building, but a convenient place near the center town which is 7mn walk or 2 mn tram away. The professional photos you find on the description gives you a good idea of what you will really find. Crew is very professional. The hotel is very clean. Breakfast is great. My room was reasonably size and very quiet. A nice stay

  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank coulapic7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, March 18, 2013
Dear coulapic7,

We are happy to learn that you had a nice stay with us and were very satisfied with our staff, the breakfast offer and the assigned room. Thank you for your compliments.

We wish you a nice spring beginning and remain,

with best regards from Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon LeZion, Israel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

Everything was just fine during the 4 days I spent in this lovely hotel in February 2013: The location is excellent: 12-15 minutes by foot to the Opera (or just 5 minutes by train - mere 3 tram stops to get there), tram station is just next to the hotel, undeground U1 station is 3 minutes by foot, Naschmarkt is very close as well (about 8 minutes by foot). The room is very clean and the room service is fine. All the staff (at least those I met) are very very friendly and are always eager to help. The breakfast is very good and varied. The hotel restaurant is very nice and offers the traditional austrian cousine, it was pleasure to sit there for dinner with wine. In general, the atmosphere in the hotel is very warm and I felt there completely at home. I will definitely think of it as my first priority when I return to Vienna.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vitalik Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, March 18, 2013
Dear Vitalik Z,

Thank you for your nice comments.

With pleasure we read that you felt completely at home and fully enjoyed your stay with us.

We hope you had nice journey back home and would be pleased to welcome you back in future.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebbeke
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

The hotel is located not far from the Belvedere, and the subway station is only 5' away and takes you to the center (line U1) in another 5'.
Room was small but very comfortable and very clean. Same for the bathroom: I rarely encountered small hotel showers that did not give me some icky feeling, but this one was just nice.
Personnel was very polite and helpful.
The continental breakfast buffet will not leave you hungry in the morning. The hotel restaurant is more of a tavern, open to the public, but has nice Austrian dishes for a reasonable price. For lovers of strong red wines, I can recommend the blaufränkisch.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Harry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, February 12, 2013
Dear Harry V,

We are delighted to read that you had a nice stay in Vienna and thank you for posting your experience on TripAdvisor.

Wishing you a good winter continuation, we remain,

with best regards from snowy Wien!
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Tampere, Finland
1 review
4 of 5 bubbles Reviewed January 24, 2013

We spent in December 2012 three days in Erzherzog Rainer with my son as we went to see our ice hockey team play in Bratislava. (Not typical entertainment in Vienna, I know.) As I had visited this hotel previously I knew its location is very good for public transport as well walking to Vienna center. Service was also as good and friendly as I remembered. Breakfasts were delicious and plentiful. Especially coffee with warm milk was marvelous in good Viennese tradition. A small problem was that our windows were to the street where the street cars started early in the morning. As it was winter and the windows were closed it did not disturb too much but it may be a problem in summer if the windows are kept open. We shall come certainly come again to Erzherzog Rainer when visiting Vienna.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Timow189948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review, January 28, 2013
Dear Timow189948,

Thank you for choosing again our Hotel Erzherzog Rainer. We appreciate your compliments and are happy that you and your son enjoyed your stay with us.

We hope that your ice hockey team has won in Bratislava and send our best regards to Tampere!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Erzherzog Rainer

Property: Hotel Erzherzog Rainer
Address: Wiedner Hauptstrasse 27/29 | 1040 Vienna, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#21 Green Hotel in Vienna
#38 Luxury Hotel in Vienna
#51 Business Hotel in Vienna
#58 Romantic Hotel in Vienna
#87 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Erzherzog Rainer 4*
Number of rooms: 84
Official Description (provided by the hotel):
Tradition for 100 years, Viennese charm and outstanding Austrian hospitality await guests at the 4-star Hotel Erzherzog Rainer. The central, convenient location in walking distance to the Vienna State Opera and the "Karntner Strasse", in the historic centre of Vienna, guarantees a vacation in which there is the opportunity to immerse oneself deep into the Viennese soul. 84 Comfortable rooms offer conveniences such as WLAN (free of charge) and Flat screen TVs with Sky programs. At the hotel's restaurant 'Wiener Wirtschaft' typical Viennese down-to-earth cuisine is served in a relaxed ambience. ... more   less 
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Also Known As:
Erzherzog Rainer Hotel
Best Western Vienna
Erzherzog Rainer Vienna
Vienna Best Western

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