Nice hotel but really some things make you just mad. This is meant to be a five star hotel and the room is very nice. We arrived yesterday. We could barely hear the receptionist because of the racket from the queue of locals waiting for the only lift in the hotel to the rooftop bar. Nice bar. Great views. Had to queue up to get into lift with all our luggage so no preferences for guests.
Then there is the ironing. What hotel in the world nowadays doesn't let you iron your own clothes?? This one!! No irons available to guests but they are happy to take them and iron for you if you can wait a couple of hours and are happy to pay around 8 euros for them to iron a pair of jeans. They cite safety.... Perhaps the auto off switch hasn't come to Viennese irons yet!!
When you are travelling a long way and for a long time simple things like a freshly ironed shirt make a difference. We won't recommend this hotel for this really silly simple thing that is so at odds with all the other hotels we have stayed in all around the world. We have two more crumpled nights here and it's hard to see past the small stuff to say this is a good looking hotel in a great venue.
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