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“Wish we could have stayed longer!”
Review of Pension Sacher

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Pension Sacher
Ranked #10 of 196 Specialty Lodging in Vienna
Certificate of Excellence
Sydney, Australia
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Wish we could have stayed longer!”
Reviewed November 3, 2012

We chose Pension Sacher based on Trip Adviser reviews (thank you!) and location. I booked the apartment online with ease, we were greeted with helpful friendliness and absolutely amazed at the size and comfort of the apartment! The location was perfect albeit a little noisy at night, but the easy access to cafes, shops, places of interest and the Metro all within a few minutes walk, more than compensated for this. We would definitely go back and have highly recommend Pension Sacher to our friends!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArealaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Danville, California
Level Contributor
117 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 17, 2012

Our family of four really appreciated everything this hotel had to offer. It wasn't easy to find the building, but I relied on a previous reviewer's accurate description and on the back street address that the owners gave me for the GPS. We had an apartment with a large entry area, kitchenette, bedroom, and living/dining area with 2 fold out beds for our teens. It did not have the view of St. Stephan's, but instead its balcony opened onto the street behind. We were not disappointed about this, because we appreciated the peace and quiet it afforded. It was very clean and bright, with a lot of storage space, and the water pressure was very good. Maid service is not every day, which is something we ended up liking since there is no pressure to be gone from the room so the cleaning can get done. We like fresh towels every time we shower, and these were generously provided. You are on your own for breakfast, but the owners will suggest places for you if needed. There are many restaurants nearby.

The brothers who own Pension Sacher are very courteous and pleasant. They even helped my husband deal with a problem he had with an item he had just purchased in Salzburg. They leave the pension after about 1 pm each day, but one of them kindly waited for us to arrive in the afternoon since we were driving from Salzburg.

Admittedly, it was not easy to arrive with a van because the pension is located in such a popular and busy area rife with one-way streets. Since I had gained much practice driving through Germany and in downtown Germany the week before we arrived, and since I have much experience driving through downtown San Francisco, with God's grace I was able to handle maneuvering through the traffic, horse-drawn carriages, taxi lines, and tons of pedestrians. The brothers had previously explained that there is no place to park the car for any length of time, so you must find the hotel and have a driver stay with the car while luggage is being unloaded. Then you must drive the car to a parking area and return on the subway. Otherwise, a parking place near Stephansplatz is about 100 euros per day or more. The brother that met us for check in suggested that we get rid of the car, and he was right. We knew it would be kind of a pain to have the van in the big city, but we thought we might like to keep it at the lot in case we wanted it for a day trip. Wrong! Pension Sacher is so centrally located you do not need the car at all. The subway is just across the street in the square and is very convenient. We returned our van to airport and took the train back. It was easy. If we ever return to Vienna, we will stay here--no car needed.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank waikikisun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 14, 2012

Stayed here for four nights in early October. We liked so many things about the Pension Sacher. Number one is the location with an excellent view of the Cathedral. Also this location is within walking distance of major sites and public transit and the train to the airport. Number two was the very nice host. I mentioned that I like to visit gardens and the next day he brought me a book that contained excellent descriptions of the various beautiful gardens and their history. Number three was the layout of the apartment. It is very large and has an excellent kitchen. We saved a lot of money by eating breakfast and a late dinner in the apartment. Number four was the feeling have having our own apartment. It was a really nice touch to put our name on the mailbox. Felt like it was really our place. And lastly, we just loved the city. A great city for walking. Similar to Paris, but drivers actually stop for pedestrians. Will be back. Favorite day, took the train to Schonbrunn Palace and went to the zoo. The zoo is the world's oldest and has an outstanding selection of animals, including pandas. Not sure what I think of zoos, but the animals did seem to have a lot of space.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Beachcomber10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 9, 2012

We were pleasantly surprised by the fantastic view of the cathedral right outside our window & the wonderful location of the Pension Sacher. It's on the 7th floor of a building right outside the train station, which was a little tricky to find initially. Look for the S Oliver shop, then just past this is the Bank of Austria directly outside of the train station & cathedral. It's on the 7th floor of the bank building - there's a door just past the bank doors.

We had the corner room overlooking the cathedral. Exceptionally accommodating staff, really clean, we had a washer in the room (heavenly - I was in dire need of laundry!!), kitchen, dining room, nice bathroom, and really comfortable bed. I felt like I was sleeping in my Austrian gramma's immaculately-preserved house with antique furniture and lovely china. We had breakfast in the room just to use the lovely tableware. Grocery, restaurants, subway all within 5 minutes. The cathedral bell never woke us - I think it's quiet at night. Absolutely stunning - best hotel on our 16-day stay across Europe! The only thing that would have made it perfect would have been a catered breakfast, but we found the grocery just fine.

Room Tip: Loved our corner room with full kitchen, washer, dish washer, dining room, dishes/pots & pans/ta...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sberger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
3 reviews
Reviewed September 28, 2012

My family and I have stayed there and it was wonderful, good service , friendly people it is located right in the centre where we could walk to most good cafe's restaurants threatres etc....
It is also right next to the famous St Stephans Church with its spectacular roof and spire. We will be visiting Vienna again in October and we are looking forweard to it very much.

Room Tip: Rooms on south side quieter
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed September 24, 2012

I stayed at Pension Sacher am Stephansplatz for four nights in August. These apartments are a wonderful alternative to a hotel.

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Best features:
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- The apartments are super clean and spacious. Honey, we could live here!

- They couldn't be in a more central location in the old city.

- The bed was very comfortable. Be aware that the king bed is a European king - two twins put together. Pillows were nice. There was an issue with the sheets - see way below.

- Although most Pension Sacher apartments have cathedral views, ours was at the back of the building and had a deck with a view of the apartments across an alley. Ask for these if you prefer peace and quiet over views. Speaking of which, we never heard anyone else moving around in adjacent apartments - yay!

- The doors to the deck open two different ways depending on how you turn the doorknob. You can open them like a regular door, or you can open them from the top to prevent anyone from getting in but still allow air flow. We encountered this nifty feature all over Austria. Why don't all doors and windows work this way?

- Air conditioning worked great, and we needed it. Also, it hummed continuously instead of automatically switching on and off, which meant our sleep wasn't interrupted.

- Internet WiFi worked very well throughout.

- Claudia, our host, was extremely nice, kind, and helpful. She provided maps, recommended restaurants for breakfast and lunch, made sure we knew when staff was onsite and when they weren't, showed us the reading library, and ensured that both checkin and checkout were handled efficiently. Also, we had originally planned to be a party of three, but ended up being two, and Claudia automatically adjusted our rate down. Thank you!

- We didn't use the kitchen except for the refrigerator but it seemed well equipped.

- There is a great breakfast place ~1 block away, Cafe Korb (Brandstätte 9 1010 Wien Austria‎). Be aware that they don't open till late in the morning on Sundays - something like 11am. Really, the entire city shuts down on Sundays.

- There's an awesome lunch/dinner restaurant one block away, Wein & Co. Bar, with outdoor seating and lovely small plates (surely you've had enough fried, flattened wienerschnitzel by now, darling). But BE WARNED: the Italian restaurant CANTINETTA ANTINORI right next door is a HORRIBLE TOURIST TRAP with dull food and outrageous prices - dinner for 2 with one glass of house wine was over $350 - just run, run, run away. The outdoor seating for these two restaurants blends together, so make sure you're in the right place. If you want Italian food, walk the opposite direction on Rotenturmstraße to Ristorante Fratelli or Mrs. Romana Casa, both also a block away. Bonus: you can get some really odd flavored gelatos on your walk home - like, sesame seed.... on second thought, get the hazelnut.

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Things to be aware of:
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- Pension Sacher is located on the 7th floor of what looks like a concrete corporate bank building that's also occupied by a variety of professional offices. The doorway is hard to see and poorly marked. Start at the intersection of Rotenturmstraße and Brandstätte, then walk about 30 feet into the colonnade and look left. The door is an unmarked single glass door. Review the tenant index and press the buzzer to get in. The foyer is unattended except on Sunday mornings when someone comes to hose down the first floor (!). The elevator works well but is up ~7 stairs.

- The furnishings in the apartment are in excellent condition but have a vintage look that gives the space a dated air - kind of like visiting your dear old Austrian grandmother's condo. Doilies and dried flowers; white linen tablecloth on the dining room table; faux petit point upholstery on the sofa. On the upside, American hotels usually have a bunch of melamine and particleboard and wall to wall carpets hiding gawd knows what underneath. All the furniture in Pension Sacher is real wood, and the floors are real parquet, which allergy sufferers and clean air freaks will really appreciate.

- The shower was quite small and there is no bathtub. Water flow was great.

- The TV is wall mounted and not well situated for viewing (we didn't care; we never even turned it on).

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Disliked
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- Poor quality sheets: The sheets were cheap cotton-poly blend jersey and were pilling pretty badly. Basically the antithesis of crisp, which would have been appreciated in the humid weather. Given the quality of everything else in the apartment, I urge Pension Sacher to upgrade their sheets.

- Brand Central Station: although Pension Sacher is in a very central "old city" location, rather than having its own unique feel like downtown Paris, Florence, London, Rome, Athens, Rhodes, Mexico City, Toronto, Chicago, etc, old city Vienna feels more like Times Square and is frequently as mobbed. At ground level the area is completely taken over by global brand retailers and clothing and shoe shops. Louis Vuitton, Coach, Reebok, Nike, Cartier, etc. Also, too many candy and gelato places, t-shirt and Mozart chocolate vendors, etc. Not much to be done about this I suppose, except.... To the Wayback Machine!

Room Tip: Choose a front room for cathedral views, back room for outdoor deck and quiet.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank drustrange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighton Buzzard UK
Level Contributor
74 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed September 21, 2012

Very comfortable, family run accommodation. Traditional furnishings with recently upgraded kitchens, fridge and dishwasher, some have full ovens, others just microwaves, check if this is important to you. Washing machine in bathroom. Loads of bars and restaurants within mintues walk and a Billa supermarket around the corner. Owners could not be more friendly and accommodating. Perfect position with great views of the cathedral from some apartments, again check. Seconds from the Stephensplatz metro and a 5 minute walk from the drop off point for the airport shuttle (13 Euros return). It can be a little noisy if you need the windows open at night, but find me a central city location anywhere in the world that is quiet!! Good metro transport system in Vienna with a single one fare trip costing 2 Euros.

Room Tip: Ask about view and full oven if required.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burcottbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pension Sacher

Property: Pension Sacher
Address: Rotenturmstrasse 1/7 | 7th Floor, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #10 of 196 Specialty Lodging in Vienna
Number of rooms: 9
Official Description (provided by the hotel):
Welcome The Pension Sacher am Stephansplatz is located in the center of old Vienna. The apartments are run by the well-known Sacher family who are rich in tradition and history. All nine apartments are located on the 7th floor. Seven of them provide a fantastic view directly overlooking St. Stephan's Cathedral. We would be very glad welcoming you! ... more   less 
Also Known As:
Apartment Pension Sacher Hotel Vienna
Apartment Hotel Vienna
Apartment Hotel Sacher

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