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“Good location but other than that rather grim!”
1 of 5 bubbles Review of Hotel Kugel

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Hotel Kugel
Ranked #97 of 362 Hotels in Vienna
Certificate of Excellence
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good location but other than that rather grim!”
1 of 5 bubbles Reviewed November 30, 2009

We arrived in Vienna (having decided to make a brief jaunt from our lengthy stay in Budapest) and having been impressed by the hotel's website, asked if there were any vacancies - we were offered a "small room" which we thought would be fine given the seeming standard of the hotel. The lift/hallways were very tired looking but we still had high hopes... however the room barely fit two twin beds in, there was enough room for one person to stand (sideways) between them, yet there was also an inexplicably large wardrobe. There was a shower in the room but it looked so old + over used we decided against using it, along with the towels that were provided. The shared toilet smelt of urine, and the floor seemed sticky. Breakfast was ok, and the lady serving it seemed sweet + nice - more friendly than the girl on reception! The location was good for the museum quarter etc, but all in all I have stayed in many youth hostels that have felt much cleaner and more comfortable than this. It was also a pain that they didn't accept credit/debit cards.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pombear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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380 reviews from our community

Traveler rating
    204
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    32
    10
    8
See reviews for
55
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mountain View, CA
1 review
5 of 5 bubbles Reviewed November 17, 2009

Looking for friendly, helpful people in an amazing city? Hotel Kugel's staff was terrific, real, warm, welcoming, very helpful. Room was basic, simple, comfortable and clean--no frills. Small lift, Smoke-free environment, Beautiful art and antiques in the hallways--like a gallery. Convenient tram connection to Museums etc right outside the front door, U connection an easy walk, wonderful small bakeries and restaurants nearby. A great value, priceless memories.
(Terrific knowledge of Schonbrunn Palace and Gardens) (Mountain View, Ca Travellers)

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MountainViewFriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
1 review
4 of 5 bubbles Reviewed August 28, 2009

You are made to feel welcome and the manager and staff were extremely helpful. Location is very good , being a 10 minute walk from the Ring, with trams right at the door ,also bus to the airport . Plenty of eating places within easy walking distance.
Room was comfortable and clean and amenities good .We both thought it
good value for money

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayeVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windhoek
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 7, 2009

We asked for 3 beds (parents and 12 years old) room in December (should be high season in Wien) and were given large 4 beds room for 105 Euro per night. It was clean, breakfast is good and hotel's location is central. We would definitely recommend it. WiFi Internet would not hurt this hotel but there is one across the road in cafe. Hotel do not accept credit cards, a bit strange for Europe but was not a problem for us at all.

  • Liked — Location and price
  • Disliked — Nothing
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Delovoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed January 6, 2009

we stayed for 4 nights and left on New Years Day. This hotel has lovely very clean rooms, but the common area and the lobby are horrible. breakfast is far from decent and they have to have a renovation by the end of this year.
the big issue is that they don't take credit cards , which is rare and quite uncomfortable, no tourist wants to carry so much money.

  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lilak31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed October 22, 2008

We searched this hotel in trip advisor and contacted the hotel via email, requested and booked for a double room with a toilet.

I arrived at the hotel and realised that this hotel does not not have credit card facilities. And when we were shown to our room, I realised that what we were given was a sort of run down hostel. Traffic noise on th streets were very audible eventhough it was on a 3rd floor.

Decor is old and and outdated, sparsely furnished with old furniture and wall paper. The rooms are far from those that were shown in the website, and it has that lingering old, mouldy smell. And the window by the corridor is not installed with proper curtain, allowing direct view into the room and toilet, facing the window, which does not make me feel very safe.

I wasn't very comfortable as well with the location. The neighbouhood does not seems very friendly.

We went out to source for another accomodation and moved out in a hour, paying a full 1 night charge.

I would like to add that if you are looking for a price sensitive place at a location near the sights, this might be your potential accomodation. What was upsetting for me was that I was expecting for a 3-star hotel but landed with a backpacker room.

  • Liked — Absolutely Nothing
  • Disliked — The room, the window, the noise, the toilet
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
4 Thank KapalApi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABC2412, Besitzer at Hotel Kugel, responded to this review, October 25, 2008
Google Translation
No wonder ! This WAS a backpacker/students
room ! IT WAS ORDERED THAT WAY! The room request was accurate down to the room number, and we do what one can expect from
a proper hotel - we fullfill our guests wishes. If you want room A, you will get room A, not room C. Therefore, we fullheartedly refuse any
acceptance of this particular critic. Nobody can expect to order a very particular budget room and find himself in a supreme canopy room for free. Things like this just do not work.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
8 reviews
8 hotel reviews
4 of 5 bubbles Reviewed September 24, 2008

We stayed here for 3 nights, mostly over a Vienna weekend.

We tried to book one of the less expensive rooms but we ended up in one of the canopy rooms as the others were booked. It was very much like the photos on the website, although the room was nowhere near as large as it seemed it could be from their photos. Our room had been completely remodeled. The shower was a brand new stand up one piece deal which was rather small and slippery but no worse than anything I encountered in Italian hotels.

Our room faced the street but the tram really did not bother me even with the windows open -- but I am a heavy sleeper and not put off by some street noise.

Some put down the breakfast and breakfast room (including the Time Out Vienna) but I didn't have a problem with it at all and the lady in there was always pleasant. We had about 5 different desk attendants though our relatively short stay. They were all helpful and courteous but some were more friendly than others.

The surrounding neighborhood seems to be a fairly "hip" area with lots of fun shops, cafes and spots. We were especially taken with the Seibenstern Brew Pub which is a short walk down the road for the hotel. We also had a very entertaining evening drinking at the Voodoo Cafe a few doors down. It is definitely quite a dark and divey place but we enjoy those kind of places. The Cafe Nil also seemed to have quite the scene going on as well.

  • Liked — Location
  • Disliked — Small room
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank gretagretchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kugel

Property: Hotel Kugel
Address: Siebensterngasse 43, Vienna 1070, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Neubau
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
#25 Business Hotel in Vienna
#32 Family Hotel in Vienna
#34 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Kugel 3*
Number of rooms: 25
Official Description (provided by the hotel):
Have you ever slept in one of the cozy romantic canopy bedrooms at Hotel Kugel in Vienna? Have you ever tried its regional, organic-breakfast in the bright breakfast room? Have you ever strolled around Hotel Kugel to explore many little shops and restaurants? No? Then it's definitely time to come over! ... more   less 
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Also Known As:
Kugel Hotel Vienna

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