We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Central, Quiet Location” 4 of 5 bubbles
Review of Mercure Josefshof Wien am Rathaus

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Mercure Josefshof Wien am Rathaus
Ranked #97 of 367 Hotels in Vienna
Certificate of Excellence
GreenLeadersSilver level
Berlin, Germany
Level Contributor
212 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 664 helpful votes
“Central, Quiet Location”
4 of 5 bubbles Reviewed January 7, 2014

The hotel, an Art Déco structure, is perfectly located in a very quiet street near a stop of the Ring Tram which will take you in no time to all major sights of the inner city.

Our Superior Room was sufficiently spacious though the room decor was a little outdated. Beds were comfortable.

There was some mold around the bathtub (more mold and chalk was to be found in our friend's bathroom in the room next to ours). A problem that can easily be seen and resolved, what makes it even more strange, that Housekeeping does not take care of it. The dark red tapestries in the hallways had some scratches from suitcases which also made the hotel unneccessarily appear more run down that it actually is.

(Free) Wifi was unfortunately very unstable.

Breakfast was good and plentiful, but the two hostesses we met during our stay, that took the room numbers and showed us our table, we not very sympathetic and a little harsh (perhaps a language problem, they apparently weren't native German speakers).

Those flaws aside: would return (for a reasonable rate) without hesitation.

  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JanBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, February 5, 2014
Dear user JanBerlin,

thank you very much for your comments on your stay at the Mercure Josefshof.

We are always glad to receive feedback, either positive or negative, from our guests in order to improve our quality.
Please be assured that we already took care of your mentioned points and trained the staff again.

We hope to welcome you once again and recommend to try our newly and state of the art renovated privilege rooms.

Best regards

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,174 reviews from our community

Traveler rating
    385
    553
    175
    42
    19
See reviews for
162
592
63
193
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Athens, Greece
1 review
5 of 5 bubbles Reviewed January 2, 2014

Fantastic location, just behind the Vienna townhall, 5 minutes walk from the Parliament, the Museums Quartier, the Hofburg palace, 10 minute walk from the Opera and 20 minutes walk from Stephanplatz.
The room was very spacious, clean and nicely decorated. The hotel staff really friendly and the breakfast delicious!
Really family and kids friendly. They provided us with an excellent baby cot!

Room Tip: Try the business club rooms, 2nd floor and above.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Lazaros79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, January 29, 2014
Dear Lazaros79,

Thank you so much for your great feedback about your recent stay.
This will serve as an encouragement for our staff to always provide our guests with top service.

We hope that these comments will be helpful for the tripadvisor community.

Best regards from Vienna

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 2, 2014 via mobile

Near the Rathaus and Rathaus Metro stop. Clean, comfortable room with no leftover smoke smell typical in European hotels. Room 140. Tea/coffee maker a plus. One block from theater with regular Mozart concerts. Easy walk to Hofburg palace and Sisi Museum and from there another short distance to the city center. Would come back.

Stayed December 2013, traveled as a couple
Helpful?
Thank Antwerp72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, February 4, 2014
Dear user Antwerp72,

thank you very much for your feedback about our Mercure Josefshof.

It is great to read that you fully recomment our hotel to the tripadvisor community.

Would love to welcome you back soon.

Best regards and wishes from Vienna

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed December 26, 2013

Good location within easy walk of the centre and very close to the Rathaus and museums.
The CAT train from the airport combined with an underground trip got us there quickly
Rooms were clean, well decorated an all in a good state of repair. Ensuite was good. Room was very warm so we slept with the window open most nights
Breakfast was more than adequate and the staff were helpful and friendly
Wifi worked fine but had to login everytime which was a minor niggle
Left luggage was good - we picked up ours at gone 5pm on our day of departure. Although the room was locked, I didn't feel comfortable leaving the passport and tickets in there since the room was out of sight of reception where the electonic door switch was located

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hoohoobug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, February 4, 2014
Dear user hoohoobug,

thank you very much for your comments on your stay in December at our hotel.

It was a pleasure to read about your positive experiences.

We hope to welcome you back soon at the Josefshof.

Best regards from Vienna.

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 25, 2013

Got a great deal for booking more than 3 nights! My room was secluded and warm, with a large bed and a HUGE walk-in shower! It's quite conveniently located, just two blocks from the Rathaus metro station (purple line), which is a quick ride all around the city. It's also within easy walking distance to the Hofburg Palace and museums in that area. The front desk staff was very friendly and helpful, and they let you store your luggage after checkout.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LGevarticus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review, January 29, 2014
Dear guest,

it was a great pleasure to read that you absolutely liked your stay.

Thank you very much for your feedback which we will forward to our staff.

Best regards and wishes to Washington, D.C.

Elisabeth Neubauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Vienna hotels
Josefstadt
The Levante Parliament
The Levante Parliament
#135 of 367 in Vienna
4.0 of 5 bubbles 814 reviews
Josefstadt
Fleming's Deluxe Hotel Wien-City
Show Prices
Show Prices
Show Prices
Josefstadt
Hotel Graf Stadion
Hotel Graf Stadion
#63 of 367 in Vienna
4.0 of 5 bubbles 381 reviews
Josefstadt
Hotel Alpha
Hotel Alpha
#74 of 367 in Vienna
4.0 of 5 bubbles 441 reviews
Inner City
Mercure Wien Zentrum
Mercure Wien Zentrum
#119 of 367 in Vienna
4.0 of 5 bubbles 1,431 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Josefshof Wien am Rathaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Josefshof Wien am Rathaus

Property: Mercure Josefshof Wien am Rathaus
Address: Josefsgasse 4-6, Vienna 1080, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Josefstadt
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Vienna
#71 Luxury Hotel in Vienna
#93 Family Hotel in Vienna
#96 Business Hotel in Vienna
#105 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Josefshof Wien am Rathaus 4*
Number of rooms: 164
Official Description (provided by the hotel):
Beautifully renovated hotel in the centre of Vienna, very close to Ringstrasse. The hotel offers 121 rooms, including 111 non smoking rooms, a breakfast room, garden terrace, bar and meeting rooms.The hotel is located in a small lane in the historic citycentre and most of the rooms face the quiet, leafy courtyard. Not far from Rathausplatz and Stephansplatz Squares, Parliament, museums, Museumsquartier cultural complex, Hofburg Castle and Mariahilferstrasse. Daily breakfast buffet served until 12 noon ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Agoda, Priceline, ACCOR and Hotels.com so you can book your Mercure Josefshof Wien am Rathaus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Hotel Vienna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing