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“Pleasant but noisy”

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Boutique Hotel Donauwalzer
Ranked #70 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Thonex, Switzerland
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Pleasant but noisy”
Reviewed July 5, 2014

Nice large room, newly decorated, free wifi, with free upgrade to jacuzzi (but unfortunately no shower). Breakfast room small but good choice of food.
The only problem was the noise - u-bahn, cars, disco and roadworks under my 4th floor window until midnight - and heat: no air-con and a fridge making the room overheated (and obviously not a good idea to open the window due to the noise outside).
Good location not far from Wienwestbahnhof by u-bahn (although nearest station Alserstrasse was half-closed) and university-hopsital area by foot or tram 44.

Room Tip: Away from the u-bahn side.
See more room tips
  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dwwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Owner at Boutique Hotel Donauwalzer, responded to this review, July 10, 2014
Dear DWWR,

Thank you for your review.
It is a pleasure for us to read, that you enjoyed all the services wich are provided and can be influenced by the hotel itself.

Yes, it is right, that the city of Vienna is currently improving the water tube system in order to ensure the good water quality for the next decades - unfortunately theses are works wich can not be infulenced by our hotel. But we do recognise, that the noise emitted by the works can be disturbing.
We hope that this fountain of noise will be over within the next two weeks.

If absolute quietness during the night is of importance for you, I have the perfect alternative for you: For your next stay here with us in Vienna, choose one of our rooms of the category "park": They are on the shaddy side of the hotel, lead to a huge park and will offer you absolute quietness, although beeing in walking distance from the center. I think, that this will be the best room for you during your next stay!

Looking forward to seing you here with us in the near future again, best regards from beautiful Vienna,

Katharina Kluss
owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 25, 2014 via mobile

We stayed there in feb 2014. The staff are so amazing and the room was lovely. Breakfast was always great and the wine at the hotel was so good (try the Pinot noir). Always clean and the bonus of a hot tub in the room always goes down well.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Nathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Owner at Boutique Hotel Donauwalzer, responded to this review, July 11, 2014
Dear Nathan,

Thank you so much for having taken the time to write such a positive review on our hotel.
I am glad, that you enjoyed our vienneses wines, that we offer here in the hotel.
BTW: the pinot noir is my personal favorite as well :-)

I really hope to see you here in the hotel in the near future again,

best regards,

Katharina Kluss
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2014

I just spent a month here while studying in Vienna, and the hotel was wonderful! The complementary breakfast is delicious, the staff is very friendly and helpful, and by the time I left I felt I knew several of them personally.

The walls are pretty thin, so TV's or conversations from other rooms are sometimes a bother, but their post-10 pm quiet hours are strictly enforced, so getting a good night's sleep isn't hard.

Room Tip: choose rooms not facing the street... there's currently construction that starts pretty early in...
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Owner at Boutique Hotel Donauwalzer, responded to this review, July 11, 2014
Dear Elisabeth,

Thank you for your review - I am sorry to respond only today, but we are so incredibly busy in here...

We all were so happy to read that you felt comfortable and good during your 1 month stay here with us.

Please recommend us to others - this is what we are living from!

In the meanwhile, enjoy your summer and we really hope to see you again - whenever your studies allow you to come back.

Alle the best,

Katharina Kluss
owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 28, 2014

This hotel is perfect for a reasonably priced stay in Vienna.The rooms are basic but clean with everything you need.The breakfast is superb with a wide variety of choice.The staff are very helpful and friendly giving it a family owned atmosphere.Location is good with a 44 Tram stop directly outside which will take you into Vienna centre in 10 minutes.The underground is only a short walk away which we found very easy to use.It was very warm when we went at the end of May and we would of appreciated air conditioning which our room did not have so we had to open the large windows which let in traffic noise.This is our only small negative on what was a lovely short break in Vienna.Thank you Family Kluss and all the staff. Mr & Mrs Moore

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Owner at Boutique Hotel Donauwalzer, responded to this review, July 11, 2014
Dear Mrs and Mr. Moore,

Thank you not only for having chosen our hotel for your stay, but also for having taken the time to write such a positive review on our hotel.
Lines like this are always a pleasure and give us enormous motivation for our work - this shows us, we are making it right.

Concerning the traffic noise that you mentioned:
we always recommend our repeat guest to book a room of the category park: the are not only facing a huge park and offer therefore absolute quietness, altough beeing righ in the centre, but they are also lokated on the shadier side of the hotel and are cooler than our rooms facing the center - so you might want to try out these next time?

Looking forward to your next stay, all the best,

Family Kluss
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Oxfordshire, United Kingdom
Level Contributor
4 reviews
Reviewed May 14, 2014

We had a very pleasant stay at this hotel. The staff were very helpful and our room was spacious and clean. The breakfast was very good and varied. With the tram stop outside and the U bahn 100 yards away getting into the centre and around Vienna was very easy. Would recommend this hotel and would stay here again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Qox15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Owner at Boutique Hotel Donauwalzer, responded to this review, August 13, 2014
Dear Osvalodguerra,

Thank you very much for your detailled review.
We are more than happy to read, that we could meet your expectations.
Of course we will forward your praise to our friendly staff and we will be happy to welcome you again at our hotel.

With best regards from Vienna

Kluss Familiy & the entire Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 13, 2014

This hotel disappointed on every level; service, room cleanliness, bathroom amenities and breakfast quality.

This was simply a horrible experience.

We found the staff very abrupt and rude when presented with tourist questions.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sonia_london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Inhaber at Boutique Hotel Donauwalzer, responded to this review, May 14, 2014
Dear Sonia,


Thank you very mcuch for your yesterdays review concerning your stay (?) with us in February.
Unfortunately I couldn't find your reservation or any data (with the provided information) in order to be able to comment on a more detailed basis on your review.

Could you please be so kind to provide us with any kind of proof that you stayed with us - as your review differs very much from the general very good opinion guests have from our hotel.
This would facilitate it for us, as then we would know in which room you stayed and who made it up , as you write not having been satisfied with the level of cleanliness offered (which is generally very high in our hotel).

Never the less we are of course sorry, if we do not meet the expections of guests staying with us.

Concerning the breakfast buffet, we offer:
fresh waffles, several egg dishes, sparkling wine, fresh fruits, home made cakes, numerous cheeses and saussages, several kinds of bread, yoghurts, cereals, juices, boiled eggs, jams, ...
and on Sunday classical life music at breakfast (a service, that is hardly offered by 5 star hotels).

Please come back to us to tell us, what exactly you very missing - especially as our breakfast and our good service is reknown beyond the cities borders.

Looking forward to your reply,
with best regards form Vienna,

Katharina Kluss
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Yorkshire
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 20, 2014 via mobile

I stayed at this hotel for 2 nights on a business trip, just wanted to say a huge thanks to Nenad on reception for the massive help given during my stay.

The rooms were clean and fresh with a great breakfast with loads of choice.

The hotel is ideally located for local amenities

See you again soon

Stayed February 2014, traveled on business
Helpful?
Thank YorkshireWalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DonauwalzerOwner, Owner at Boutique Hotel Donauwalzer, responded to this review, May 5, 2014
Dear YorkshireWalls,
How nice to read such positive comments of our guests!
We are glad to read to you entirely enjoyed your stay with us!
We really hope to welcome you here with us and remain
with best regards from Vienna
Fam. Kluss
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boutique Hotel Donauwalzer

Property: Boutique Hotel Donauwalzer
Address: Ottakringer Strasse 5, Vienna 1170, Austria
Location: Austria > Vienna Region > Vienna > Ottakring
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Vienna
#14 Spa Hotel in Vienna
#20 Best Value Hotel in Vienna
#73 Business Hotel in Vienna
#90 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boutique Hotel Donauwalzer 3*
Number of rooms: 70
Official Description (provided by the hotel):
Our family run establishment is only 5 minutes away from the Ringstrasse and lies directly on the metro line U6. The hotel is famous first of all for its excellent service and very rich hot and cold breakfast. The General Hospital and numerous private hospitals, the Viennese Brunnen and Yppen street markets, the Freud museum, Volksoper, Votivchurch, City hall or Palace Gschwandner are also in the walking distance. Because of a good location near the metro line U6 all the places of interest - from Grinzing to Schonbrunn - are easy to reach. The rooms are equipped with minibar, hair dryer, writing case, alarm clock, WiFi, sat-TV, radio, soundproof windows, phone... Classical live music on Sunday breakfast, leafy courtyard, 24 hours open bar with Viennese wines, private SPA or a Nespresso machine in your room are only few of the many extra services we offer, which explain our slogan "3 stars hotel with 4 stars service and 5 stars charm". Our hotel was built in 1901 as a wedding gift and offers for more than 111 years lived hospitality and Viennese tradition, also marked in the successful architectural symbiosis of Art Nouveau with modern elements. ... more   less 
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Also Known As:
Donauwalzer Hotel Vienna

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