Me and my wife spent 5 days in the hotel. A/C was terrible and had to switch the room yet this didn't really resolve the problem. Our stay was prepaid by credit card to the hotel yet during our stay we travelled to Salzburg for 2 days and when we returned back to the hotel the room key was not working and we found the safe opened. When I checked on the next day with the reception asking why the safe was opened the answer was that "This is normal room service goes in the room". I was really shocked and didn't know what to say. I ignored as nothing was really taken but the situation and the answer of the receptionist was like a shot.
The breakfast was good. Their location is good as it is not so far from West Banhof station and there is even another metro station can be reached by walking distance from the hotel.
- Official Description (provided by the hotel):
- The Atlantis Hotel Vienna is located in the 15. District of Vienna and with its proximity to the city center, to the "Wiener Stadthalle" and the "Wiener Westbahnhof" it is the ideal 4-star hotel for business travel, congress stays, city tourism and stays in small groups. ... more less
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- Also Known As:
- Atlantis Hotel Vienna