At the time of our stay, the hotel was busy with a lot of tour groups and several conferences in their function rooms. The breakfast room is not easy to walk around in, as it is packed with tables and guests. The breakfast offerings are generous. It is a buffet, and by the time one finishes he'd feel very full.
A took a while before the receptiion counter staff Arnold was able to assign us to our two twin rooms. Because of the heavy bookings at that time, he said that had we arrived later that night (i.e. later than 9:30pm), we might have been sent to another Mercure hotel. He checked us in efficiently.
In the rooms, when you switch on the TV you'd see a welcome note on the screen with your name on it. That's interesting! It's my first time to see anything like that.
The beds and linen are comfortable. The bathroom too is clean and has amenities. The size of the room is quite average.
The advantage of this hotel is its proximity to the Westbahnhof. Just cross Felberstrasse outside the hotel door and you'd be entering the train station on its side, nearest the platforms.
For the price of the hotel, value is satisfactory.More
- Free Wifi