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“Clean and good location”

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Motel One Wien Westbahnhof
Ranked #82 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed February 19, 2014

Next to Westbahnhof station. Inside the station, there are restaurants and supermarket. You can get everything you need at station, very convenience. Room is clean. And the breakfast is in good value compare to its cost.

  • Stayed: February 2014, traveled as a couple
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Thank oandp12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this reviewResponded February 21, 2014

Dear oandp12!

Thank for your positive comment! We are glad that you enjoyed your stay at the Motel One Wien-Westbahnhof.

Greetings from Vienna,
The Hotel Management

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300 - 306 of 1,169 reviews

Reviewed February 18, 2014

For our second stay in Vienna we chose to stay at the Motel One next to the Westbahnhof - What an excellent choice!

The hotel is situated right next to the train station, coming in from our Tyrolean Ski and arriving in our room soon after was a pleasurable experience.

The hotel and rooms are immaculate, modern, comfortable and great to stay. The rooms are small mind you, but for a sleeping hotel while you tour Vienna there is no better. The metro and tram stations are right outside, traveling to all parts of the city is a non-issue.

Of note is the excellent value breakfast buffet with a great and high quality of breakfast foods - vegetables, hot drinks, juice, cereals, breads, spreads, sausage and so on.

Will definitely stay here again. Thank you for a great couple of days.

Room Tip: Ask for rooms directed to the city view (road) We didn't have any noise problem when the window...
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  • Stayed: February 2014, traveled as a couple
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1  Thank summoner82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Leiter Gästebetreuung at Motel One Wien Westbahnhof, responded to this reviewResponded February 25, 2014

Dear User summoner82 !

Thank you very much for investing your time to tell us your impressions of your stay at Motel One.
We would also like to thank you for your positive comments about our hotel!

Hopefully we can welcome you again as a guest!

Yours sincerely,

The Hotel - Management

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Reviewed January 29, 2014

We stayed seven nights over the Christmas holiday. The staff was exceptional with extra service requests, helpful suggestions, and friendly attitude. The location was perfect for transportation connections. Breakfast was reasonable with fresh meats, breads, and cheeses. This is a fine hotel for an inexpensive price.

  • Stayed: December 2013, traveled with family
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Thank jmw632013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Leiter Gästebetreuung at Motel One Wien Westbahnhof, responded to this reviewResponded February 25, 2014

Dear User " jmw632013"

Thanks a lot for taking your time to write about your experiences at Motel One Wien-Westbahnhof.
We are delighted to hear that our staff made your Christmas holidays memorable!

Hopefully we can welcome you again as a guest!
Yours sincerely,

The Hotel - Managment

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Reviewed January 19, 2014

I suprise, at the first time, because room is small for me and my girl friend. But when I asked otel person, they are very cerafuly, and friendly. Breaksfast is very cheap to ciyt price. Breakfast is very kind of everyting. Reception ist best. Cleanıng is like wall color, white and very well. Otel is very good destination about to trip of city, because is not far to historical area. New otel and no noisy. Reception person who ara names; İsmail Çelebi, Andreae, Lucash who is from Georgia is very Frendly. Waiter who is name is Serkan Uzunkaya is very smily and frendly. They help me for rent a car, and the other problems for the my trip. Lobby is so good. I'd liked it. I want to choose firstlye One Hotel, when I have a trip to the other Europe city. Personelity is Well down. We enjoyed all time. Thaks for all.

Room Tip: 5208 ıs my room. I dont know the other one
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  • Stayed: January 2014, traveled as a couple
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Thank hemitfull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this reviewResponded February 25, 2014

Dear user hemitfull!

Thank your very much for your positive comments! The feedback of your guests is very important for us and we are happy to hear that you enjoyed the location, the breakfast as well as the friendliness of our staff! Hopefully we can welcome you again in the future!

Greetings from Vienna!
Your Hotel-Management

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Reviewed January 15, 2014

Clean room, kind and helpful staff, very good breakfast, very good location, good price. Value for money
A minus could be the parking and the entrance to the hotel, not too easy to find.
Overall recommended.

  • Stayed: November 2013, traveled as a couple
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Thank camelia c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this reviewResponded January 17, 2014

Dear Camelia C!

The feedback of our guests is very important for us therefore we are pleased to read that you had an enjoyable stay!

The Hotel Management

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Reviewed January 10, 2014

We stayed at Motel One Wien for 1 night during a trip to Austria and it was a generally positive experience.
It's at a very practical location, especially when you arrive by train and want to leave early next day to the airport like us. It's 2 steps out of the Westbahnhof and the airport bus starts just outside. Metro to old town is also just outside, but you can also walk down Mariahilferstrasse which is a very nice walk. Check-in and check-out are at the same time, fast and easy. Rooms are modern with great shower. There's good wi-fi connection in the room.
On the negative side, the room is very small and there was some noise from the street although our room was on 5th floor and window was closed. There were no bathroom amenities except a liquid all-in-one soap.
We didn't bother with breakfast because we tried it in Motel One in Munich and we were disappointed of the value.
Overall, we would stay here again at a similar occasion where it fits to the logistics of the trip. For a longer stay we would choose a more comfortable hotel.

  • Stayed: December 2013, traveled as a couple
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1  Thank sbgath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this reviewResponded January 17, 2014

Dear sbgath!

Thank you very much for giving us your impressions of your stay at the Motel One Wien-Westbahnhof. Our guests value the practical and conveniently situated location of our hotel.
We are sorry to hear that the breakfast during a former stay at one of the Motel One Hotels didn't meet your expectations. For Motel One the quality and freshness of the products offered are very important.
Hopefully we can welcome you again in the future! To ensure that you have a good night's sleep we recommend to ask for a room to our patio.

The Hotel Management

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Reviewed January 10, 2014

Motel is brand new so everything is shiny and sparkly.

Room was a bit small, another 5sqm wouldn't hurt... It's not a problem if you don't plan to spend a lot of time in your hotel room
Bed is very comfortable, although I would have prefered one mattres instead of two next to each other for double bed.
Bathroom is cool and modern. I especially liked walk in shower.
There was no hand soap provided, just bottles of shower/shampoo combo which I foud a bit weird. Soap is the only thing I DON'T carry in my toiletry bag.

Lounge area near the reception is excellent, with lush carpets, soft sofas and chill music...
Breakfast was very basic, but for the price of 7€ I didn't expect much... Coffe and juices are excelent, brand quality.

Location is perfect for shopping and exploring. We've been to Vienna many times and always look for accomodation near U-bahn stations. This was one of the best. Entrance to Westbahnhof is literally in front of the hotel.

Given the price of room is cca 20€ cheaper then similar accomodation nearby I would say this hotel is excellent value for money.

  • Stayed: December 2013, traveled as a couple
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1  Thank puregreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOWienWestbahnhof, Manager at Motel One Wien Westbahnhof, responded to this reviewResponded January 17, 2014

Dear puregreen!

Thank you very much for investing your time to comment on your stay at the Motel One Wien-Westbahnhof. We are glad to hear that you had an enjoyable time in our hotel!
Hopefully we can welcome you again in the future!

The Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Motel One Wien Westbahnhof

Address: Europaplatz 3, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #82 of 359 Hotels in Vienna
Price Range: $98 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Motel One Wien Westbahnhof 3*
Number of rooms: 438
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