A short walk from the Westbahnhof in Vienna, this is a well situated hotel in a quiet back street. First impressions were superb with a pleasant reception area and staff who simply couldn't do enough for us.
The room was spacious and very clean but had a few annoying quirks. Two single beds for a start rather than the double we had requested. Worse were the bathroom arrangements. There was a toilet in a separate room next to the shower room with the hygiene issues that entails - you had to operate two doors to be able to wash your hands. The toilet room was absolutely miniscule and incredibly claustrophobic with the door closed. The shower room was only a little bigger. All very strange given that the room was a thoroughly generous size.
The furniture was surprisingly old fashioned as was the old style carbon gobbling CRT TV. It was at this point that the green billing began to irk me. No mini bar for 'green' reasons, yet a huge Coke machine thundering away outside the lift on the ground floor... and of course no air conditioning either. It wasn't the cheapest hotel and for that reason I really got the impression they were cutting corners and justifying this with the green concept.
Breakfasts were generous in the usual European cold meat and cheese manner plus hot scrambled eggs. No teabags though - you had to make your own in some kind of bizarre DIY fashion.
All in all I was ready to give this a three when we left after our two nights at 5am in the morning to catch an early flight home. It was then that the quality of the staff shone through again - they have 24 hour reception and we were offered coffee and juice at such an unearthly hour - well above and beyond the call of duty. For that reason, it just about edged a four.
- Official Description (provided by the hotel):
- A trendsetting combination of sustainability, design, and a touch of luxury: the world’s first hotel with a net zero energy balance is located in the heart of Vienna. ... more less
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- Also Known As:
- Boutiquehotel Stadthalle Hotel Vienna
- Boutique Hotel Vienna