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“Wonderful Hotel”

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Boutique Hotel Stadthalle
Ranked #14 of 359 Hotels in Vienna
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed September 29, 2012

We had a lovely stay in this hotel for our ten year anniversary. The rooms are clean and tidy and well appointed. Everything is well decorated and the staff is very accommodating. The breakfast can't be beat. They have a large spread of breads, eggs, and a yogurt and fruit station. This may very well be our most favorite hotel in the world. It was absolutely lovely.

  • Stayed: September 2012, traveled as a couple
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Thank DBomh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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402 - 408 of 1,452 reviews

Reviewed September 26, 2012

We loved the rooms - well conceived and decorated. and very comfortable too. Breakfast was the best offering we experienced in Eastern Europe. Very attentive staff at front desk and dining room. Good location near Westbahnhof and Metro. Supermarket right across the street for nibbles and necessaries. Lovely atrium garden for dining and reading.

  • Stayed: September 2012, traveled as a couple
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Thank CACapnDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

It may not be in the smartest part of Vienna but it really is conveniently located both for arrival as the airport bus stops at the Westbahnhof and for the 49 tram into Vienna.
The reception staff are the most friendly I have encountered and the breakfast buffet is absolutely fantastic both in terms of selection and quality again quite the best I have experienced having spent many hundreds of nights in hotels on business as well as holidays.
The rooms are relatively small but spotlessly clean and well equipped - the only thing missing was tea/coffee facilities.
They are leading the way with being the world's first hotel to be zero energy and yet this is not done at the expense of deliverying customer service so well done!

Room Tip: the rooms facing the garden will not have traffic noise but are more expensive
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  • Stayed: September 2012, traveled on business
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1  Thank Colin058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

We spent five nights at this new hotel. Although not at walking distance from the center, you can easily reach the main museums and downtown area by using the Tram #49.
Service is good - staff is nice, friendly and helpful. Breakfast is included in the room rate and is plentiful and of a very good quality.
Rooms are small but clean.
The main issue is the room temperature since the rooms are not equipped with AC.
When the weather is warm and sunny outside, it can get VERY hot in the rooms (my alarm clock is equipped with a thermometer and recorded temperatures varying between 27C and 32C at night, with the windows open and the fan on (provided free of charge).
It is difficult to get a good night sleep under these conditions.
I would not go back to this environmentally correct hotel, unless it freezes outside or unless they fix their climate control issue...Green is good, but not sweating green!

  • Stayed: September 2012, traveled as a couple
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Thank JYFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefania A, Leiter Gästebetreuung at Boutique Hotel Stadthalle, responded to this reviewResponded September 26, 2012

Dear JYFlorida,

Thank you very much for sharing your comments on tripadvisor.com.
We are really glad to read that you were satisfied with our service and that you had a nice time in Vienna. We are sorry that your room in our passive house did not meet your expectations. Your opinion is very important to us to improve our service quality.

Heating and cooling are significant contributors to a hotel's energy load. An in-house well supplies our cooling energy and provides the heat pump system with ground water.

We are aware that this summer was very hot and sometimes our system was not able to cool down the rooms to a comfortable temperature. We are currently investigating new options to improve the system for next summer.
Our hotel is the first hotel in the world working with this concept and we are learning new things every day but unfortunately we do not have anybody to compare with or to get advice from.

We would gladly welcome you again at Boutique-Hotel Stadthalle for your next stay in Vienna to show our improvement.

Best regards,
Stefania Aloia
Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2012

This hotel should be the world standard : zero-energybalans, greenroof, green walls, renewable energyproduction, FairTrade & biofood. Fantastic to find this on 20 min walking from the historical centre of Vienna. Rooms are very clean, handy and nice (modern). Rooms-with-a-view on a purple lavendula-roof : you even smell the fragrance while sleeping like a rose in a very quiet neighbourhood. 5 min from lots of restaurants, a foodstore just at the frontstep. Staff is so kindly. I was here for business, and I'm staying in dozens of hotels around the world, but the staff is so friendly, even with the spontaneous printing of the boarding pass. I'll be back!

  • Stayed: September 2012, traveled solo
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1  Thank dirk v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

We stayed 3 nights and were very pleased with the rooms and service. Breakfast was lovely, served in the courtyard garden or the breakfast room. Plenty of variety and lovely breads, meats and cheeses.
Our only problem was noise from about 6.30 am from the delivery men and garbage collectors in the street below, but had we kept our windows closed we wouldn't have been so disturbed by the noise.
Convenient for tube and tram stops - we purchased the Vienna Card for 19.90 euros, which gives you the freedom of the underground, trams and buses and makes getting around so easy.

We would recommend this hotel to friends and family.

Room Tip: Ask for a room at the back of the hotel to avoid the noise problem
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  • Stayed: September 2012, traveled as a couple
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Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

I was prepared to not having an air conditioned room when booking was done. True enough when I saw the fan in the room, hot it was but when it's on, it's really fine but do open the windows though. The toilets were exquisitely tucked away in the corner of the room, good usage of space, cosy room indeed. Only hiccup we couldn't use the FOC WIFI provided in the room.
We were also offered a small discount upon checkout as we travelled by rail. Got to walk around 10mins from the train station. Friendly staff! Very clean and neat room.

Stayed: August 2012, traveled with friends
1  Thank yes6911933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boutique Hotel Stadthalle

Address: Hackengasse 20, Vienna 1150, Austria (Formerly Minotel)
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Vienna
#9 Business Hotel in Vienna
#16 Family Hotel in Vienna
#20 Romantic Hotel in Vienna
Price Range: $90 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boutique Hotel Stadthalle 3*
Number of rooms: 79
Official Description (provided by the hotel):
A trendsetting combination of sustainability, design, and a touch of luxury: the world’s first hotel with a net zero energy balance is located in the heart of Vienna. ... more   less 
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Also Known As:
Boutiquehotel Stadthalle Hotel Vienna
Boutique Hotel Vienna

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