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Derag Livinghotel Kaiser Franz Joseph
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Reviews (581)
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All reviewslong term staymini kitchenminute tram ridenice hotelsmall kitchenettecity centrevienna woodsclose to public transportrooms are cleanquiet neighborhoodbit datedhotel is situatedhotel bars bahnthe ground floorsingle roomstayed here for nights
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219 - 224 of 581 reviews
Reviewed April 23, 2012

I was only there for one night, joining friends & colleagues who were there for several nights while attending an international music festival. The hotel seemed to be efficiently run, with friendly staff & good facilities. The bar area is quite small, however, as we found when we wanted to celebrate after the festival concert (music teachers are party animals!). We stayed in the 2nd foyer, rather than the bar, because of smokers polluting the air in there, and seating was quite limited. On the positive side, they let a large group, including music students who were not residents, store their luggage safely until they left for the airport. Public transport links are very good & convenient.The breakfast buffet was excellent, leaving me with a very positive impression overall.

Room Tip: I was located at the front of the building, right on the main road, but heard no traffic noise.
  • Stayed: April 2012, traveled with friends
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Thank happy-reise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2012

The room was very old-fashioned and could have done with refurbishment, other than that the hotel was clean, the staff were friendly and our stay was very nice. The only downside to the hotel that would put me off staying there again is its location.

  • Stayed: March 2012, traveled as a couple
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Thank BrumBob88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

I've stayed in this hotel a total of 34 days during four visits from 2008, each one during the winter. The hotel is located in a mixed residential-business neighborhood about 15 minutes by tram (Schottentor-Grinzing, #38) from the downtown Ring and about 3 minutes from Grinzing. There is limited restaurant availability near the hotel. It has an excellent konditorei (Oberlaa) off the right side of the lobby and a barely adequate restaurant (Zum Klement) off the left. The food is okay, but the selections are substantially more limited than the menu indicates. If you're not particular and need to eat fast, there is a McDonald's immediately around the corner by the tram stop. There is a full service grocery store immediately adjacent to the hotel with an excellent selection of fresh fruit, other groceries, wine and beer. (Unless you have a cork screw, buy screw top wine because there is no corkscrew in the room.) In addition to the tram stop, the 39A bus stops immediately adjacent to the hotel, the S-bahn station is one tram stop toward town, and a U-bahn station can be reached from 2 tram stops toward town. Since I am coming to Vienna on business mostly and am working from about 8AM until 7PM and am not driving, I am unfamiliar with the parking facilities or any exercise facilities the hotel has and can't evaluate them.

You can book rooms with or without breakfast. If you eat breakfast "a la carte" it will cost 15 euros. The breakfast offers plenty of variety to meet a wide set of taste and the quality is very good. The breakfast room is open between 6:30 and 10 from Monday through Saturday and the selections of meats, cheese, and vegetables can get a bit thin after 9:30.

If you are staying for an extended period, you can book rooms at an "apartment" rate which is somewhat lower than the regular rate. In return, the hotel will only clean the room twice a week. I have done that, and for me, the savings are worth it.

Most of the rooms in which I've stayed have a built in refrigerator together with an electric stove and also an electric teapot. There is a limited amount of complimentary tea and coffee and the hotel provides one complimentary bottle of beer and water per day during your stay. There is also wireless internet available free for one hour per day--not in total, but for up to one hour after you've logged on or any lesser time until you log off. Anything beyond this single use is charged. 15 minutes cost .90 euros and a week costs 30 euros with various categories in between. During this recent trip I stayed in two different rooms and in one, the wireless worked okay and in the other it was no faster than dial-up. Also, it will accommodate only a limited number of users simultaneously, so you might have to wait sometimes in order to be able to log on.

The rooms have plenty of closet, shelf and drawer space. The lighting is good and there is a desk for convenient use of laptops, etc. The beds are somewhat hard, but don't sag. In the winter, the one downside is that the heat is quite hard to control, particularly to keep the room from getting too hot during the night. Each of the rooms have windows or doors that open (some onto a balcony), but that makes termperature control a rather widely fluctuating target.

The bathrooms are laid out well and the showers have good pressure, temperature control, and volume. Unless you bring other products along, prepare to wash with liquid shampoo from squeeze bottles mounted by the sink and shower. Make sure that there is soap in them when you check into the room.

The front desk staff are helpful, knowledgable, and readily available.

This hotel caters to tour buses and athletic teams, so if you need to eat breakfast quickly, find out what time the tour participants are likely to eat so you can avoid the rush.

As I said, I've stayed hear many days over four years. Over that time my experience with the hotel has not varied. It's added some amenities (a free beer and an hour of internet daily) while the service, cleanliness, etc. has remained pretty much the same. I have not been surprised about anything during these past four years. If anything needed attention, the staff say to it quickly.

Room Tip: Rooms facing the street are a bit noisier, particularly if the windows are open.
  • Stayed: February 2012, traveled on business
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2  Thank Easyflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

For a hotel that is named after a highly esteemed King, you'd expect top notch service. Unfortunately, this was not the case.

Good points: I liked the fact that it wasn't too expensive, and that it was conveniently serviced by trams and underground. From the lobby to the nearest stop takes just some 7 minutes.
Some of the staff were really trying to do a good job, and were quite helpful.
Room was sufficient, clean and had everything I needed. I appreciated the one hour free internet per day - very useful!
I was first given a top floor room, but with the smallest bed. I asked for a change and they obligingly gave me another room with a much bigger bed.
Nice Austrian and Asian restaurants nearby.
TV channels were sufficient.

Improvement opportunities:
Step into the lobby and you'll notice how undersized the reception is. They can handle max 2 customers at each time, so if there's a group of people checking in or out, better be prepared to find a place to sit. Staff at the reception also looked stressed.
The walkway to the rooms needed a good refreshing. It smelt stale, and was in bad need of some ventilation. Perhaps they should also lighten up the walkways a little more.
Breakfast - if you're wanting to have a quick and efficient breakfast, you might be disappointed. We had a full house, they were running out of utensils and the coffee machine wasn't working (or rather we had to wait for refills - which was really bad for me as I was in a hurry for an appointment and the wait was too long).
Garage was terribly troublesome. You need to request Reception to open it before you can access your car. So if you need to make multiple trips to your car, it's really troublesome. You get assigned to a fixed spot, so if someone parks at your spot, you'll need to tell this to Reception who will then tell you if your alternative parking spot is actually available or not.
If you're taking heavy luggage from the car to the lift, it's quite a hassle as you need to push through doors and uneven ground. THe hotel is serviced by just two lifts, so you often need to wait quite a while.

Room Tip: Some rooms have very small beds. Ask for a bigger bed.
  • Stayed: November 2011, traveled on business
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Thank jasonsawpenang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

This hotel is close to city centre and a quick taxi ride for around 13 Euros. There’s also the option of taking a tram. The tram stop is around the corner form the hotel. There are a few shops, but eating options are almost inexistent.
The hotel is dated and has a strange layout. You arrive at a floor by lift and then have to climb many stairs to get to your room. Very awkward when you have luggage, or an elderly person with you! They moved us to a room near the lift, which had cooking facilities. The room was small, poorly lit and the bathroom was tiny. There was a personal light above the bed, which is too low and you end up hitting it, every time you move in bed. Beds are comfortable.
Doors to the rooms are hard to handle with old fashioned keys.
Buffet breakfast was adequate, but staff was unfriendly and stressed.
Front desk staff was too slow to respond. The hotel computer system is very slow, so check out time was pretty stressful.

Room Tip: Ask for a room without stairs leading to it.
  • Stayed: November 2011, traveled with family
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1  Thank MelbourneLola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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