Service - No problems in communication, all staff speaks English. Reception staff were patient and friendly enough to explain on directions to the nearest car rental and possible day trips from Vienna.
Location - 30 mins by taxi from airport (~€40). 7 stations via U-bahn to Karlsplatz, 1 station away from Schonbrunn palace. U-bahn is directly opposite the hotel. For the price/night, I would say that this hotel is a very good deal.
Facilities - It's true.... The hotel does have some history both on the outside and within. Furniture and decorations are dated and in need of a revamp. Read somewhere before my trip that these changes will come soon. Looking forward to the update for future trips to Vienna.
Heated indoor rooftop pool is small but enjoyable in the cold weather. If only the window panels are cleaner, the city view would have been more visible.
Street noise is minimum (room at level 6) and overall hotel cleanliness is good. Wifi which is included in room rate requires login after period of inactivity.
Food - Same breakfast selections every morning typical of most European hotels. Simple but good.
Limited options around hotel in the evening for dinner. There is a friendly traditional Austria restaurant next to the hotel, a bar opposite diagonally, a Japanese sushi bar and some deli(s) at the U-bahn station. The "ring" would have much more selections to choose from. More
- Free Wifi