I booked a room on the executive floor. The room was ok and clean, there is plenty of coffee and water and they offer turn down service. Fluffy bathrobes are also provided. The lounge is spacious and modern, drinks are ok, happy hour and breakfast are very good.
You might now ask, if so many things are ok, why just 3 points?
Well, I booked an executive room and in that light there are some problems with the hotel:
. the bathroom is really, really small. This hotel claims to be 5 star, but it's a shower and bath in one. Not appropriate.
. the service is faulty: no status recognition, lobby personell are rude (they made me confirm my birthday and told me they were not fully convinced that i know the actual date!)
. there is no express checkout (technically, there is, but you still have to go down to the lobby in order to return the form and the keys, so if you have a group before you, you wait anyhow)
. the place is a bus-group-tourist inn....
. you hear what people in the adjacent room do or say
So, no five star her. Never. Not on this earth, not even on mars.
- Official Description (provided by the hotel):
- Featuring contemporary decor, the award-winning Hilton Vienna hotel is one of Austria's premier hotels. Set in the heart of Vienna, the hotel is just 16 minutes from Vienna International Airport by the city airport train. The main sights and most fashionable shopping streets are within walking distance.Relax in our comfortable guest rooms and enjoy a high standard of amenities. Located on the higher floors of the hotel, the Executive rooms offer breathtaking views over Vienna and exclusive Executive Lounge access with complimentary continental breakfast, drinks and snacks. Upgrade to a bright suite for extra space and excellent views from the private balcony. Try innovative Austrian cuisine on the alfresco terrace of S'PARKS restaurant or enjoy Austrian wines and Viennese coffees at the Lobby Bar & Lounge at this Vienna hotel. Work out in the well-equipped gym or unwind in the sauna, steam bath and relaxation area. ... more less
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- Also Known As:
- Hilton Vienna Hotel Vienna
- Hilton International Vienna
- Vienna Hilton International