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“Overall a positive experience”
4 of 5 bubbles Review of Hotel Prinz Eugen

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Hotel Prinz Eugen
Ranked #133 of 362 Hotels in Vienna
Athens, Greece
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Overall a positive experience”
4 of 5 bubbles Reviewed July 15, 2013

We stayed in this hotel during our 7-days stay in Vienna and we were really satisfied. Even though the outside sight does not look very promising, the inside of the hotel is classy and clean. We chose a room in one of the higher floors and in the rear part, because of the huge working site opposite the hotel. The room was clean and quiet and the breakfast buffet had everything a person could ask for. Most of the reception staff were rather nice but all of them were helpful. Another advantage is the hotel's location: it is a 5 minute walk away from the Metro station and 3 stops away from the City Center. Overall a very positive experience! We would definitely recommend it!

Room Tip: If you want to avoid noise from the working site and get a better view, chose a room in the higher f...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eli_George_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kraber, on behalf of Mariella Thomas, General Manager at Hotel Prinz Eugen, responded to this review, July 19, 2013
Dear guest,
thank you very much for your positive and detailed feedback on tripadvisor. The team and myself highly appreciate to hear that you had a pleasant stay and enjoyed your room as well as our location. We are looking forward to welcoming you again whenever you visit Vienna,
best regards, Mariella Thomas and team
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927 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
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English first
Haifa, Israel
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed June 23, 2013

I'm not very keen on such big hotels(over 100 rooms) & try to avoid them if only possible.
I'm so glad we didn't avoid the Prinz Eugen.
The first impression isn't so promissing: an ugly building on a very busy street & if it's not enough- a huge construction site just across the street (they are building the new Central Station).
But everything changes once you go in: the lobby is spacious & very nice, the elevator is fast, the rooms are big, very clean, so are the bathrooms.
Be sure to take a room facing the backyard- quiet & overlooking a nice residential area.
Their breakfast buffet is amazing: staying here for 5 nights I don't think I succeeded to taste 20% of the enormous selection.
And the price? 75% of what we had paid in the inner city.
When you look at the map it seems that the hotel is far from the city centre & the main attractions(eccept the Belvedere, which is next door), but believe me it's location is amazing:
it's close to the U1 line, across the street there are 3 tram lines: D,O & 18, which will take you in minutes to every point.
Even if you want to go to Bratislava, the train station is a merely 10 min. easy walk & after 1h + 6min. exactly you are in the Slovakian capital city.
At this point the reader probably askes himself, if everything is so excellent why have I rated it only as "Average". Because of one "nice" receptionist, who tried to give us a "Standart" room at the price of a "Superior" one. I don't know if it's the hotels policy or her private initiative, but since they employ her, I hold them responsible. It's time somebody teaches them a lesson that not all tourists are dumb & to con a tourist is not a must.
Anyhow, I do strongly recommend this place, maybe you'll be lucky & won't meet that ugly receptionist. All the other girls were nice & full of good will.

Room Tip: Take a room facing the backyard
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Miriam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

The hotel overall was good. It was clean and neat, the location was not the best, it's not a walking distance from downtown. However, it's located near an underground station only 2 stops from downtown.

Our room has a very nice terrace with a quite nice view.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank omartawfik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arvada, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed June 15, 2013

We stayed at this hotel or 2 nights during our family vacation o Europe. I was a little nervous when we pulled up as the outside of the hotel as it old and not well cared for. The front desk gals were not friendly and were not interested in us being there at all. The rooms were fine although the smelled of smoke. Breakfast was perfect and the location is central. Be aware that this hotel is on a very busy street and across the street fom a major construction site.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kraber, on behalf of Mariella Thomas, General Manager at Hotel Prinz Eugen, responded to this review, July 19, 2013
Dear guest,
thank you for your feedback on tripadvisor. We are pleased to hear, that you had a pleasant stay and enjoyed our location, the room and the breakfast. Furthermore I would like to apologize, that my colleague at the front desk wasn’t friendly and didn’t show attention to you.
Regardless, we do hope that we may welcome you at your next visit in Vienna again.
Looking forward and best regards, Mariella Thomas and team
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Atlanta, Georgia
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed June 14, 2013

This hotel internet service in public area is free for 30 min. and you have to login using a different id and pass word. Even you login it is very very slow. I feel like I am in 90's. In room is 10 euro for 24 hrs. The location is very reasonable. Breakfast was ok. If you don't need internet service, it is not bad hotel. Next to hotel is a pharmacy. You can get the medicine with prescriptin bottle or prescriptions.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 27, 2013

The hotel has a good location in Vienna, you can take the train from the airport and there is a stop right in front of the hotel. It is right next to Belvedere Palace - 3-5 min walk, which is a nice touristic objective. Also, you can take a tram to the city center - about 2 or 3 stops. You can also go walking - about 15-20 min. The breakfast was fine, but mostly the same every day, the restaurant a bit too small for the hotel's capacity, had to wait sometimes to get my fork or a clean cup. The room was clean, a bit too small, but cosy. Our balcony was facing a huge construction across the street - biggest station & shopping mall they are building there, but didn't hear any disturbing noise. We went there for Christmas and Vienna was full of lovely Christmas fairs! :) It's a very cold wet wetaher in winter - dress warm! :)

Room Tip: Maybe you would like a room with the view to the back of the hotel, in front there is a big construc...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cezara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kraber, on behalf of Mariella Thomas, General Manager at Hotel Prinz Eugen, responded to this review, July 25, 2013
Dear guest,
Thank you very much for your nice feedback on Tripadvisor. We are very pleased to hear, that you enjoyed the location of our hotel, as well as your room with double glazed balcony doors. Thank you again for giving us such a good feedback and we are looking forward to welcoming you again, with best regards, Mariella Thomas and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westford, Massachusetts
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

We have stayed in the hotel for 5 nights and we liked the hotel which is clean with good quality breakfast as well. It's really easy to take the train to the hotel, just following the direction on the hotel web site. If you buy the Vienna card, you will need to buy 2 euro supplement ticket for the ride. The hotel is on other side of the street and a few minutes walk from the train station.

With the windows closed, we did not hear any noise and had really good sleep at nights

The hotel is really close to Belvedere palace. It is a few minutes walk to U1 line. But, I do not recommended to walk along in the late night. We did not have any issue, but kind of feel a little scary walked from U1 metro station to the hotel ~10pm at night.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksqz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Prinz Eugen

Property: Hotel Prinz Eugen
Address: Wiedner Guertel 14, Vienna 1040, Austria
Location: Austria > Vienna Region > Vienna > Wieden
Amenities:
Business Center with Internet Access Free Breakfast Room Service Suites
Hotel Style:
#97 Luxury Hotel in Vienna
#138 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Prinz Eugen 4*
Number of rooms: 106
Official Description (provided by the hotel):
Commercial Hotel in Embassy District, opposite city air terminal & 100 meters Sudbahnhof train station, near Belvedere Castle. ... more   less 
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Also Known As:
Prinz Eugen Hotel
Prinz Eugen Vienna

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