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“Wonderful hotel, location and staff!”
Review of Kaiserin Elisabeth

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Kaiserin Elisabeth
Ranked #34 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed September 8, 2012

We all are very impressed with the quality of this hotel. The rooms are up to date clean and beautiful! I highly recommend this hotel for anyone, in a very convient location. This is my 3rd visit to Vienna and this is my favorite place so far. Staff is friendly and know us all every time we comeback from an adventure. HIGHLY RECCOMMENDED!

Stayed: September 2012, traveled with family
Thank Ksligh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 - 369 of 890 reviews

Reviewed September 4, 2012

I spent 4 nights here in August. I have traveled throughout Europe staying in 4 and 5 star hotels and feel this one was by far the most impressive hotel. I don't usually leave reviews but I had such a great expereince here that I wanted to share and maybe help make someone else's decsision on where to stay in Vienna a little easier. The rooms are well appointed, beds are comfy, free wifi throughout, the breakfast is delicious and the staff is extremely helpful. They also have a clothes line in the bathroom to hang your laundry and the sink had a drain that could close. The location couldn't be better, just steps away from St. Stephens and the metro. Everything you want to see in Vienna is within walking distance and if you care to venture further out or even take an excursion out of Vienna they can set you up with that as well. You can also line up airport transportation through them.

  • Stayed: August 2012, traveled solo
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1  Thank Travel2012_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

Booked this hotel based on previous reviews. I can't say enough about the helpful front staff, no request was too small. After travelling for 3 weeks in Austria this was one of the best breakfast buffets I experienced. Location is fabulous and I never heard one street noise, except the bells from St. Stephens Cathedral. I used the computers in the front lobby and had no problems. Would definitely stay here again, a 4 star hotel at 4 star pricing.

Room Tip: Ask for an inside court room quiet and a nice view of St. Stephens Cathedral
  • Stayed: August 2012, traveled solo
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Thank golfer1900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012 via mobile

Loved the history, the spacious room & bathroom. Average breakfast. Friendly staff? Depends on who's at the desk.

Wifi nearly non existent. None in the room and very weak in the lobby.

Strongly recommend. Hope Internet access problem resolved when we visit again.

  • Stayed: August 2012
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Thank Hanyky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

The rooms at this hotel are luxurious and extremely comfortable. The breakfast is outstanding as is the service. The helpful front desk staff are very well connected and will ease your stay and help get tickets to performances that are not easily available if you try by yourself or through other agencies. And I haven't as yet mentioned location! This hotel is literally at the St. Stephen's church -- which is the heart of the walking area -- shopping, restaurants, and sightseeing. To get further out, the metro stop is also around the corner! And all this at extremely reasonable rates. Well done!!!

  • Stayed: May 2012, traveled with family
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Thank ratanr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klindert, Manager at Kaiserin Elisabeth, responded to this reviewResponded August 22, 2012

Dear Guest,

Thank you very much that you have taken your time to give us this nice review. We can be very proud as we have achieved our aim to make our guests feel as comfortable as possible. To get such reports from our guests, is a great gratification. On behalf of our team we would like to thank your very much !

We are looking forward to welcome you again at HOTEL KAISERIN ELISABETH !!

With kindest regards from Vienna
HOTEL KAISERIN ELISABETH
Andrea Holland

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2012

It was my fifth stay at this hotel wich is situated in the center of Vienna about 50 meters from Stephansplatz. It has beutiful , spatious rooms with air condition, beautiful bathrooms and gorgeous breakfast every morning. The most friendly staff (almost like family). Needless to say that just about every attraction (and there are plenty) in Vienna is either walking distance fom the Hoter or the underground, bus, or tram are practicaly on your doorsteps .In short the best!!!!

Room Tip: The 4 th Floor is the best.
  • Stayed: August 2012, traveled with family
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1  Thank Fredi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

I arrived @ 3pm & greeted with an angy face & 'you're late!'. Bizarre given that check-in was after 1pm.... It got worse! I was then offered a non-smoking room that smelt of smoke. Then i was offered a single room in place of my deluxe double. Then i was berated for hsving booded at such a low rate! Every enquiry for help was met with a 'dont know' response. Great building & location, seriously bad attitude from receptionists who made John Cleese look affable..

Wifi is a myth... Wifi didn't work in the room & often didn't work in the dining or lounge areas. The only option is to use 2 computers near reception with no privacy.

My 3 night stay felt like the Austrian version of Faulty Towers!!

  • Stayed: August 2012
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1  Thank Emindxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaiserin Elisabeth

Address: Weihburggasse 3, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Vienna
#24 Romantic Hotel in Vienna
#28 Luxury Hotel in Vienna
#35 Business Hotel in Vienna
Price Range: $184 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kaiserin Elisabeth 4*
Number of rooms: 63
Official Description (provided by the hotel):
You will find the HOTEL KAISERIN ELISABETH directly in the city center of Vienna, just next to the famous pedestrian zone the Kärntnerstraße and the Graben, only a few steps from St. Stephan`s Cathedral.Our 63 non-smoking rooms are located on four floors. Each room provides bathroom/shower and WC, and is equipped with satellite-TV, flatscreen TV, telephone, radio, minibar, roomsafe, internetaccessW-Lan (free of charge for our guests), and air-condition. Smoking is allowed in an own separate area in our breakfast room. ... more   less 
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Also Known As:
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth Hotel Vienna

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