We stayed here only one night, and it was no doubt a good experience overall, but not as good as you'd expect in a hotel of this level and price. So, our mixed impressions are the following:
We paid for the most expensive room in the hotel, which we didn't initially get. So, instead of the Deluxe Room, we got a Superior, which was much smaller, had a smaller bed, and didn't have some benefits that the upper class one had. When we complained they first told us that all rooms have been redecorated (?), but then realized the problem and moved us to the room which corresponded us. It's worth mentioning that they were very friendly all the time, though.
The second room was nice and spacious, but a bit worn out for a business class room in a hotel of this category. The bathroom sink was a bit shabby and broken, and we found a couple of hairs in it and on the floor. Not that we were looking, but they were quite notable. :)
However, they did have a couple of nice touches, such as the hotel letters, note pads, free Nespresso machine, tea, cookies, free Wi-fi in the room, all great characteristics of a business room that we needed. The bed was absolutely perfect! It was like sleeping on a big, soft cloud, so that's definitely something worth trying.
The overall impression is that the room we stayed in was somewhat overpriced for the quality we got in the end. Still, there's no doubt that this hotel is very good, with friendly staff and good location, and in the end, cheaper room prices are actually average for Vienna hotels, and in some other places you still wouldn't find the comfort offered by Am Konzerthaus.
- Official Description (provided by the hotel):
- The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more less
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- Also Known As:
- Am Konzerthaus Hotel
- Sofitel Vienna
- Vienna Sofitel