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“Great time in Vienna”

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Hotel Am Konzerthaus Vienna MGallery by Sofitel
Ranked #62 of 362 Hotels in Vienna
Certificate of Excellence
souh east england
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great time in Vienna”
4 of 5 bubbles Reviewed May 30, 2013

First time in Vienna staying at the hotel am Konzerthaus on an AA Getaway which included flight, hotel and a pass to the Belvedere Palace to see the Klimt. Went on a day trip by coach and boat down the Danube to Melk, as well as using the hop on hop of bus around the city for a day otherwise just wandered. All good really enjoyed the whole 4 days in fact not long enough.
The hotel staff were pleasant helpful and breakfasts were buffet style and fantastic. Weather warmer than the uk and shopping and of course great coffee and pastries - easy to get to the city from the airport with a direct from the airport train into central Vienna, then a short taxi to the hotel.location of hotel perfect to the side of the park near the belvedere easy walk to the more crowded shopping area, plus a good market for fresh foods of all types plus Asian eateries.

Room Tip: Ask for a back room if you're a light sleeper and take under duvet off if too hot.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goodhope333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, guest relation at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, June 5, 2013
Dear Guest,

Thank you very much for choosing to stay at M Gallery Hotel Am Konzerthaus Vienna and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations.
Our entire team and I look forward to welcoming you back soon.
Best regards,
Stéphanie Schuhmann and the entire team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,566 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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  • Danish first
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  • English first
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English first
Tel Aviv, Israel
Level Contributor
183 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed May 26, 2013

This hotel is our second home, each visit to Vienna we are staying in this hotel, the rooms are spacious and comfortable, breakfast is rich and tasty, staff welcoming and willing to help in any subject and in any question.
Spacial thanks to Michael Filnhals for the warm welcome at every our visit in Vienna
Rooms:the quality of sleep and the beds in this hotel is something great and also the amenities in the room from loccitane.

Room Tip: Very close to the city center and the Nuchmarket
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YossiAzoulay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, May 28, 2013
Dear Guest,

Thank you so much for taking the time to share your experience on TripAdvisor.
We truly appreciate your heartwarming, positive feedback.
At MGallery Hotel Am Konzerthaus, we continuously try to make each guest experience pleasant and memorable and we are extremely pleased to hear that you had an enjoyable stay with us.
When we get reviews such as yours, it makes all our efforts worth it!

We look forward to welcoming you again in the near future; here with us, your home away from home.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 26, 2013

- The location of the hotel was perfect — very close to the main attractions, train and Stadt park - The hotel was quite beautiful and the bed is very comfortable (most likely the best bed we've had on our travels!) - Most of the staff are very friendly and helpful. A special mention to Stéphanie Schuhmann, she was very helpful and friendly.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matthewandjenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, May 28, 2013
Dear Guest,

Thank you for having chosen MGallery Hotel Am Konzerthaus Vienna for your recent stay in Vienna and for taking the time to leave your comments on TripAdvisor. Your opinion is very important for us and helps us to continuously improve our service.
I´m very happy that you appreciate our location which combines easy access to history and modernity and that you liked the comfort we provide.
I especially thank you for your positive note regarding our staff. It is very pleasant and motivates us to become even better in the future.
I remain at your entire disposal for all further assistance you may require and I look forward to welcoming you again very soon.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

Our stay in Vienna was fabulous the hotel rooms were fantastic and staff very helpful and courteous. We went to an Andre Rieu concertwhich was everthing we had hoped for. The concierge obtained some tickets for us just four rows from the stage. The food is excellent such a good varied choice. the Hotel is within easy walking distance of all the main attractions, (St Stephens cathedral ) and just 10mins walk from the fantastic gardens of the Belvedere Palace. Vienna is a beautiful and spotlessly clean city which I would recommend to anyone. One slight downside the river trip on the Danube was a dissappointment 25 mins in a deep sided lock is not what I expected on a one and half hour trip.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Derrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, May 28, 2013
Dear Guest,

Thank you for your positive comments on TripAdvisor.
Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor our success in meeting guests needs and expectations.
Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improements.
Thank you for your heartwarming comments.
I am looking forward to welcoming you back to the MGallery Hotel Am Konzerthaus Vienna.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 24, 2013

I stayed here while on business for 1 night.

The hotel is in a great location roughly a 10 minute walk to the city center.. The room was extremely spacious and the bed very comfortable which helped getting a good nights sleep.

The staff were friendly and attentive to all details. Overall I would recommend staying in this hotel.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, May 29, 2013
Dear Guest,

Many thanks for your recent stay at the MGallery Hotel Am Konzerthaus and fro passing on your positive feedback.
We are delighted to read that you had an enjoyable time during your stay and that you felt so comfortalbe.
We hope to welcome you back to the our hotel in the near future and wish you all the best.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
74 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

I stayed in this hotel on a business trip to Vienna. I love Vienna and have tried several different hotels in the city. Hotel am Konzerthaus was definitely a highlight in my trips to the city. My room was comfortable, the food good, the internet worked very well, location was good and I enjoyed the little bar downstairs. I recommend it to anyone traveling on business to Vienna.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLM235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, May 28, 2013
Dear Guest,

Thank you for taking the time to write your review of MGallery Hotel Am Konzerthaus on TripAdvisor.
Your observations and opinions are highly appreciated, as they enable us to assess the standard of our facilies and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your impression of our accomodation was very good and that you enjoyed your stay with us.

Once again, thank you for your truly and valuable comments and we look forward to welcome you back to our hotel in the not-to-distant future.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1066 Country
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 23, 2013

Just back from 4 nights at this brilliant hotel. The place is perfectly positioned for many of the main sites, and a short walk from a Hop On, Hop Off bus trip around the city.

The bedroom was very nice, bed big and confortable - and the breakfasts were really good too (as was dinner when we couldn't find anywhere to eat on a public holiday). Maybe the hotel was a little warm, but it was mid-20's degrees (C!!) outside when we arrived, so coming from freezing UK, I think anywhere would have seemed warm. Now back home, sitting shivering in front of the fire.

Above all, the staff were friendly, helpful, and crucially, good at English (and several other languages). Massively enjoyed our stay, and will be back, hopefully sometime very soon.

Room Tip: The rooms are a bit quieter on the inside of the hotel, but all are nice.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beulah2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, May 29, 2013
Dear Guest,

Thank you very much for passing on your very positive feedback on TripAdvisor and for having chosen MGallery Hotel Am Konzerthaus for your recent stay.
We are very pleased that we were able to fulfill your expectations.
Please rest assured that I will share your praise and your feedback with our entire team; as it motivates us in our daily work.

We hope that we will have the pleasure to welcome you back to Hotel Am Konzerthaus in the near future and wish you all the best.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Property: Hotel Am Konzerthaus Vienna MGallery by Sofitel
Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#47 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Official Description (provided by the hotel):
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

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