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“Excellent location”

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Hotel Am Konzerthaus Vienna MGallery by Sofitel
Ranked #62 of 362 Hotels in Vienna
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent location”
5 of 5 bubbles Reviewed April 10, 2013 via mobile

We stayed for 4 nights in early April. The location is great for walking to many sites including art, music, cafes, shops. Vienna is such a stylish place with friendly people and excellent service. Our room was good, and having a large Klimt picture really brightens it up. We used Oskars, the hotel restaurant twice and were very pleased at how good this was - super service with nice extras and good food. The only minor niggle was breakfast which gets crowded around the buffet area and they didn't have any orange marmalade. Mind you having a full Italian orchestra sharing the hotel added a buzz. We went to see them perform Mahlers 6th at the Musikverein which was stupendously good. Overall a brilliant experience and we hope to be back.

Stayed April 2013, traveled as a couple
Helpful?
Thank Martin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest relations at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 15, 2013
Dear Guest,

Thank you very much for taking the time to give us your feed back on your recent stay with us at Hotel Am Konzerthaus Vienna. I am delighted that you have enjoyed your stay and particurlarly the central location of our hotel-

It is nice to read that we succeeded to provide you with the level of service and comfort you were expecting, eventhough the breakfast time was somehow difficult...Thank you for your understanding!

We are looking forward to welcoming you again !

Best regards,

Stéphanie Schuhmann
Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,566 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (214)
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English first
Newcastle upon Tyne, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 9, 2013

An excellent located hotel, with very friendly staff. Rooms were spacious. highly recommend. Breakfast was fab! L'occitane miniatures in room, nice touch! Good location for everything, concerts, shops etc.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claireypie69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 10, 2013
Dear Guest,

Thank you very much for the time and effort involved in sharing your experience of your recent stay at MGallery Hotel Am Konzerthaus on TripAdvisor.
Your feedback regarding our staff and service is extremely important to us and allows us to continually monitor and improve our customer service.
In particular, thank you very much for your positive comments regarding the convenient location.
Please rest assured that I will convey your remarks to the entire team.
We are looking forward to welcoming you back to Hotel Am Konzerthaus in the near future.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed April 9, 2013

We chose this hotel for three reasons, first the location, second the price and third its design. For all these three reasons we stayed absolutely satisfied and much more. Quiet area, with direct accessibility to all media. The city center easy access with either one of preferred means of transport (metro & tram 5 minutes away) or go on foot (Saint Stefanos 20 minutes walking). Price very convinient including breakfast. The rooms beautiful, comfortable and clean with free and quick internet. Breakfast rich in quantity (especially when served by "room service") and quality.
The staff (fluent in English as-well) always polite and smiling.If our business will succeed within Austria-Vienna, we will stay always Hotel am Konzerthaus

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stelios_new
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 10, 2013
Dear Guest,

On behalf of the entire team here at MGallery Hotel Am Konzerthaus Vienna, I would like to thank you for your very kind review and for having chosen our property.
It gives me great pleasure to read such wonderful feedback and to learn that you had a fabulous stay with us.

I will be sure to personally thank our employees for these great efforts in providing you with a memorable time in Vienna. It is our priority to provide you with an excellent stay and we would be delighted to welcome you back when your travels bring you to Austria again.

Thank you for sharing your detailed feedback on our TripAdvisor page.
Please do not hesitate to contact us any time if we can be of any further assistance.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed April 7, 2013

We stayed 6 nights in March 2013 at this hotel and we really enjoyed it. We can't really say anything bad about it.

From the airport we took the S7 line to Wien Mitte, changed to U4 and got off at Stadtpark station. From there we walked less than 10 minutes until we reached the hotel.

The location is very convenient and we didn't need public transportation to reach the city center, which is at 10-15 minutes walking. As advertised, the room facilities include flat-screen tv, hair dryer, good size safe, mini-bar, king-size bed, L'Occitane toiletries, free tea, coffee and 1l bottled mineral water per day. For the price we paid, we consider the value of the room, its facilities and the room size were very good. Our room was situated at the fifth floor facing the street, but the traffic noise didn't bother us, the sound proofed windows did their job.

The room was clean and the housekeeping did its job very well every day. The staff was friendly and helpful, one day we needed a vase for flowers in room and one was provided for us from the reception in few minutes.

Included in the price, we had the buffet breakfast, with a large variety of dishes to choose from.

Overall, we consider this hotel of good value and we highly recommend it.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Andrei S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 8, 2013
Dear Guest,

On behalf of the entire team here at MGallery Hotel Am Konzerthaus Vienna; I would like to thank you for your very kind review and for choosing MGallery Hotel Am Konzerthaus. It gives me great pleasure to read such wonderful feedback and that you had a fabulous stay with us.

I will be sure to personally thank our employees for these great efforts in providing you with a memorable time in Vienna. It is our priority to provide you with an excellent stay and we would be delighted to welcome you back when your travels bring you again to Europe.

Thank you again for sharing your detailed feedback on our TripAdvisor page. It is with constructive and valuable feedback such as yours that we was a hotel and as a team can learn and improve.

Warm regards,
Michael Filnhals
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Saba
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 6, 2013

Excelent hotel breathing high quality all around - from the very good breakfast to the good smelling hand cream in the room. Nice quite atmosphere and good location - just a wolking distance from the center. very simpatic stuf at the front desk - each quastion you have, they will quicly take a new city map and show tou the detales how to get around the city. I loved this hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nz39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 8, 2013
Dear Guest,

Thank you for taking the time to post your opinion of MGallery Hotel Am Konzerthaus on TripAdvisor.
I thank you for the kind comments of our hotel.
As guest satisfaction is our number one priority, your feedback is highly important and is a way to assess the standards of our facilities and services and monitor our success in meeting guests´needs and expectations.
I hope we will have the pleasure of hosting you again in the future.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

I travel alot and would suggest this hotel. This hotel was awesome! Funky cool and not stuffy! Rooms a large with a Klimt wall mural looks beautiful. very big with comfy beds. Nice bathrooms. Cute little library style lobby bar with dark wood panels and crystal lights. Seats about 15 people. Super drink prices! Oakar'srestaraunt in lobby was delicious!!! The meal wasnot expensive either. 90€ for two appetizers, bottle of good wine and two dinners. Would eat there again in a heartbeat. All staff very,very friendly and helpful. Great price and really nice boutique hotel lose to all sites. Highly recommended. Thanks for a wonderful stay. Here now and Checking out on Sunday. We are here for 3 days on vacation.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lesku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 8, 2013
Dear Guest,

Thank you for your positive comment on your visit at the MGallery Hotel Am Konzerthaus and for having taken the time to write your review on TripAdvisor.
We are delighted to read that you kept good memories of our Oskars restaurant and that you were fascinated by our impressive art collection.
Should you ever have the possibility to plan a trip accross the pond again, it would be a great pleasure to welcoming you back to our hotel for an overnight stay.
Until then we wish you all the best.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 5, 2013 via mobile

Stayed for 4 nights and found hotel to be excellently situated for all out sightseeing needs. It is easily within walking distance of Hofburg Palace/Spanish riding school, Belvedere etc. We found it within walking distance too of the CAT station so easily accessible to the airport. Additionally you are only a few minutes walk from the nearest U-bahn station. The hotel was clean - excellent free wi-fi with comfortable rooms (we especially liked the free bottle of mineral water provided which was also replenished during our stay). If you are an English breakfast tea drinker however, would definitely recommend bringing your own as the hotel had a very limited stock of these - one bag in the room (although replaced daily) but none at reception when we asked.

Stayed April 2013, traveled with family
Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmKonzerthaus1, Guest Relations Manager at Hotel Am Konzerthaus Vienna MGallery by Sofitel, responded to this review, April 8, 2013
Dear Guest,

Thank you very much for your recent stay at the MGallery Hotel Am Konzerthaus and your kind note.
We are delighted to read that you had an enjoyable time during your stay and that especially our location and the complimentary mineral water were to your liking.
We hope to welcoming you back to the Hotel Am Konzerthaus soon again and wish you all the best.

Warm regards,
Michael Filnhals&the team of Hotel Am Konzerthaus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Am Konzerthaus Vienna MGallery by Sofitel

Property: Hotel Am Konzerthaus Vienna MGallery by Sofitel
Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#28 Family Hotel in Vienna
#43 Romantic Hotel in Vienna
#47 Luxury Hotel in Vienna
#49 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Am Konzerthaus Vienna MGallery by Sofitel 4*
Number of rooms: 211
Official Description (provided by the hotel):
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

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