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“Excellent Value”

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Cordial Theaterhotel Wien
Ranked #152 of 359 Hotels in Vienna
Reviewed January 8, 2014

Stayed here in May 2013 during a multi-city European vacation. Our room was very clean (Vienna is VERY clean), comfortable and well-appointed. Location is within easy walk to old Vienna and it is convenient to the trolley line. We were traveling during low season, so rates were very good even for Vienna where tourists are always in abundance. Staff was courteous and provided excellent dining recommendations.

  • Stayed: May 2013, traveled as a couple
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2  Thank JudyAnn_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 - 87 of 350 reviews

Reviewed October 18, 2013

We stayed here in a suite during a businesstrip. There are a lot of reasons I do not think this hotel deserve the four stars:

- The design is really ugly and outdated. If I payed full price (which we didn't) and expected a luxurious stay in a nice 4-star hotel I would be very disappointed. It may have been ok at some point in the 70s, but the style and very obvious wear and tear of the interior is disappointing for the kind of prices I have seen that they charge here.

- Not one single room in the whole hotel has a shower without a bathtub. For people with just a slight bodily issue, like dizzyness, it is hard to keep hygiene ok. We stayed for 4 days and showered only once, because it was just too dangerous for us.

- There are hardly any sockets for charging your phone/ipad etc. One in the hallway, but none in the bedroom. And since all electricity goes out when you leave the room, your iPad will not be charged when you get back.

- WIFI is a disaster and also expensive. You are lucky if you are able to get online at all, and only one of the guests can be online at a time. The internet keeps falling out, and is very, very slow when it works. We talked to the staff about it and they kind of shrugged and said "this is normal here". So don't expect to be able to to business online from this hotel.

- Checkout is already at 11 on the day of departure.

- And last, what really kicked my nerve was the constant playing of Wiener Walzes in the public areas of the hotel.

But the staff were really nice, the room was clean, it was even cleaned on sunday. If I was the owner of this hotel, I'd do some serious renovations and stay in business.

  • Stayed: October 2013, traveled on business
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4  Thank MalinK502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

We had the Johann Strauss suite on the 2nd floor, amazing value and large. Beds comfortable, air conditioning, fridge, flat screen TV. Arrived after midnight in the rain, the staff were fantastic and could not do enough to help. Location is 5 min walk from the Ring and on Tram 2 route. Maid service was brilliant, they tidied things that I did not realise were not tidy! The feel of the hotel is very friendly and totally customer focused. I would use again without hesitation. Did not use the restaurant but did not hear any complaints.

Room Tip: Get a suite or get upgraded if you can.
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  • Stayed: September 2013, traveled as a couple
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1  Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

Great hotel and great staff who were always very accommodating. True the hotel is a bit outdated but this adds to its charm. Use of internet and cooking stove is against payment. Room had 2 a/cs and was always clean. All in all a very pleasant trip.

  • Stayed: August 2013, traveled with family
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Thank malteser1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

Were three adults and a child. We lived in a two-room suite with balcony
Breakfast didn't take(it seemed expensive)
From the pleasant things, is the availability of coffee machines
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Little troubles that are somewhat overshadowed by:
1. Presented in the room a electric stove, but for the use of, need to pay 3 euro per day
2. Internet had only in the lobby, and costs 3 euro per 2 hours (don't understand this!)
3. The ventilation in the bathroom is very weak (or rather, doesn't work)
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But by and large, good location (3 minutes walk to the Rathaus) and good service allows me to give 90 points out of 100.
Thanks

  • Stayed: August 2013, traveled with family
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2  Thank Max U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

Good price for a great location. Service was great too. Our family room was super large and very comfortable. Location is prime, minutes away from ringstrasse's highlights...
The elevator and some minor stuff do not match a 4 star profile, but that is not the most important attribute to an enjoyable stay....

  • Stayed: August 2013, traveled with family
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2  Thank egrigoryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Athens, Greece
22
Reviewed June 22, 2013

Perfect location, quiet neighbourhood, city center easy to reach (10 min walking or tram line 2 in front of the hotel). The info about parking lot "next to the hotel" is quite misleading, as the cosest parking lot (Astoria parking) is 3 bocks away. If you visit Vienna in warm and humid weather conditions (like i did), chose a hotel with A/C (most of them do not have).

  • Stayed: June 2013, traveled on business
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordial Theaterhotel Wien

Address: Josefstaedter Strasse 22, Vienna 1080, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Josefstadt
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#112 Luxury Hotel in Vienna
Price Range: $88 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cordial Theaterhotel Wien 4*
Number of rooms: 54
Official Description (provided by the hotel):
The Cordial Theatre Hotel Vienna is a stylish, comfortable 4-star hotel situated practically in the centre of the city. Right next door you'll find the famous Theater in der Josefstadt, the oldest theatre in Vienna. The hotel's central location lets you walk to the Old Town to see the Stephansdom and the stately buildings of the Ringstrasse in just a few minutes. The CORDIAL Theatre Hotel Vienna has 54 comfortable studios and suites, each equipped with a flat-screen TV, telephone, radio and minibar. Some have a kitchenette. Elegance and cosiness has been skilfully combined. For your health and wellbeing, we also offer massages and cosmetic treatments on request. ... more   less 
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Also Known As:
Cordial Theaterhotel Wien Vienna
Cordial Theaterhotel Wien Hotel Vienna

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