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“Don't pass on this hotel when in Vienna.”

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Hotel Am Stephansplatz
Ranked #10 of 362 Hotels in Vienna
Certificate of Excellence
DesMoines
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't pass on this hotel when in Vienna.”
5 of 5 bubbles Reviewed July 9, 2014

Great hotel, great staff, great room, great location in Vienna Old Town. Easy to get to and from airport via CAT and U3 underground. Many shops and sidewalk cafes. Try Huth for great food. Walk to almost all attractions or take the U underground. Take a day trip by bus and boat to Melk Abby. Take in a Morzart concert.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arcatec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, July 10, 2014
Dear guest,

thank you very much for your wonderful review.

We are very happy to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,978 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (436)
Date | Rating
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English first
2 reviews
5 of 5 bubbles Reviewed July 8, 2014

Had a wonderful stay at Hotel Am Stephansplatz. With helpful and accommodating staff to make our stay in Vienna wonderful. Helped us look into restaurants, hold our bags and anything else that we needed. I can highly recommend staying there if it fits your means and you would like to be in a wonderful location, hotel and have a excellent room.

  • Stayed June 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank icemanhorns84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, July 9, 2014
Dear guest,

thank you very much for your great and friendly review.

We are very pleased to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

As so many other reviews note, this is a wonderful hotel in a great central location. We loved the spacious room and bath, the big closet, the convenience (the Ubahn and an ATM machine are right outside the door), the many good restaurants nearby, and the helpful and pleasant staff at the hotel. One of the neatest things was to sit in the breakfast room with a view of Stephansdom and watch Stephansplatz come to life as people exit the Ubahn and the tour groups assemble in the morning. We stayed at the hotel in late June 2014 and would definitely return if we have the chance.

Room Tip: Rooms with windows facing the street have a better view - not much to see on the interior.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Gaybrielle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, July 4, 2014
Dear guest,

thank you very much for your wonderful review.

We are very pleased to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 2, 2014

Hotel staff were extremely helpful and kind in everyday. Sabrina at desk is a delight. Room clean and spacious. Couldn't have asked for more. Breakfast adequate. Close to shopping district and a wonderful view of Stefansdom and a joy to hear the bells in the morning.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Vivienne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, July 4, 2014
Dear Vivienne,

thank you very much for your wonderful review.

We are very happy to have made your holiday a special one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed July 1, 2014

We stayed here for 3 nights in June 2014, having previously stayed here in 2012. Quite often, a second visit to a hotel, based on expectations from a good first visit turn to disappointment. However, we were not disappointed and the hotel more than lived up to our high expectations. The location is second to none, right in the centre of the city, the rooms are modern and comfortable and the triple glazed windows keep out all noise and weather. The breakfast is great, with the restaurant on the first floor offering amazing views of the passing parade in Stephansplatz and the cathedral. The reception staff are extremely friendly, courteous and helpful. Will definitely stay here again.

Room Tip: Some rooms overlook the cathedral and the square. That means they will be noisy and you will have to...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank gerryhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, July 4, 2014
Dear guest,

thank you very much for your great and friendly review.

We are very pleased to have made your holiday again a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 26, 2014

We were very happy with our stay at this hotel. We’ve traveled extensively through Europe, and were pleased with the quality of the rooms (modern and spacious for the price). We were lucky to still have a partial view of the cathedral on the 5th floor even though we booked their most economical room category. This bit of luck definitely colored our experience!

The room had plenty of space and the bathroom was quite large - everything very modern. We spent quite a bit of time in their restaurant which has an incredible view of the square and cathedral – breakfasts and before-dinner drinks with this view are a must!

The check-in process was also the easiest ever – we arrived after a long day of traveling from Seattle, and they already had all the paperwork and key cards ready for us. It took like than 5 minutes – what a great first impression. Was also incredibly easy to travel with our large bags via the subway to the train station for our next destination.

All in all, this was a great place to stay at a reasonable price. You’re directly next to the underground, many restaurants, and of course the cathedral is right across the plaza.

Room Tip: Book a non-cathedral view but request a higher floor. Chances are that you'll still get a partia...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeathrTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, June 30, 2014
Dear guest,

thank you very much for your wonderful and friendly review.

We are very happy to have made your holiday a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
2 reviews
5 of 5 bubbles Reviewed June 26, 2014

Your hotel needs are very comfortably met at the Hotel am Stephansplatz(hereafter HAT)!

The staff was very helpful with confirmations and checkins for air travel and printed bding passes for our family. The surrounding area was undoubtably the ritziest shopping area in town and the hotel was only walking distance to the majority of the local attractions. Breakfasts were also very nice.

I did have an issue with their policy to shorten our stay once we arrived. In other places one is able to adjust the length of stay if changes are made 24 hrs in advance. Once we arrived we could not shorten our stay from 4 days to 3, despite asking the first evening. Hmmmph.

Over all a pleasant stay.

Room Tip: ask for catrhedral view.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jktred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, June 30, 2014
Dear guest,

thank you very much for your review.

We are very pleased to have made your holiday a special one!
Please be sure that we will discuss your mentioned, construcitve criticism within our next management meeting.

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Am Stephansplatz

Property: Hotel Am Stephansplatz
Address: Stephansplatz 9 | 1010 Vienna, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Vienna
#4 Business Hotel in Vienna
#9 Romantic Hotel in Vienna
#10 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Am Stephansplatz 4*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Hotel am Stephansplatz - Vienna's most central! Whether you are staying at our privately owned 4-star Boutique hotel for business or leisure, our absolutely central location and personalized service will make you feel at home at the Hotel am Stephansplatz and enthuse you immediately. Right opposite the famous St. Stephen's cathedral and just minutes away from all major sights in the city centre, the Hotel am Stephansplatz offers the ideal location to discover beautiful Vienna. Also all popular shopping streets and areas such as Kaerntner Strasse, Graben and Kohlmarkt can be reached easily on foot. Furthermore the hotel offers a perfect link to Vienna's public transportation system: the underground lines U1 and U3 as well as local bus lines 1A and 2A stop right on the doorstep of the hotel. After a long day full of sightseeing, shopping or busy meetings, you can not only relax in our Sauna-Spa-Sports area on level 2 of the hotel but also with coffee and cake or a fancy cocktail at our Café Bar Aragall, named after the famous opera singer Giacomo Aragall. Enjoy yourself and watch the hustle and bustle of the city from this unique place. We are looking forward to welcoming you soon! ... more   less 
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Also Known As:
Am Stephansplatz Hotel
Am Stephansplatz Vienna

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