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“Excellent hotel in an excellent location”

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Hotel Am Stephansplatz
Ranked #11 of 360 Hotels in Vienna
Certificate of Excellence
Redwood City
Level 5 Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Excellent hotel in an excellent location”
Reviewed July 15, 2013

It's hard to imagine a hotel with a better location. This hotel is literally located in the center of Vienna within easy walking distance to all of the city center sights and public transportation. Our family of four stayed here for four nights and we were very satisfied. We had a junior suite which was very spacious, well-equipped, and clean. We had a great view of Stephansplatz and the cathedral. The complementary breakfast was the best of all the hotels we visited in Germany and Austria. This hotel isn't cheap but it was well worth it.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DerekGittoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 22, 2013
Dear Guests,

we thank you for taking the time to share your holiday experiences.

We are very satisfied that you enjoyed your stay at our hotel. We appreciate you commenting your stay. Our junior suites with separate bed- and living are very spacious and ideal for families holidays.

We hope you had a safe trip home and look forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,063 reviews from our community

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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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ABERDEEN
Level 5 Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 8, 2013

Stayed for 3 nights early July. Reception staff were friendly and took care of our bags as the room wasn't ready. The location is fantastic, shopping, cafes and restaurants right on the doorstep as well as many of Vienna's visitor attractions. Breakfast was good, plenty of choice and quality of food and presentation was excellent. We had a St Stephans Catherdral view room on 2nd floor, the view is great. The double glazing is fantastic!! Room amenities were good, although there was no iron or ironing board?? Good wardrobe space. Beds very comfortable and room was very clean. Nice toilettries in bathroom which was bright and modern. Shower a bit unpredicatable, hot to cold without touching the tap. Overall we had a great stay and would recommend and stay again

Room Tip: Get a Cathedral view room
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PALMA2430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we thank you for your kind recommendation to Vienna travellers.

We are delighted by your feedback and happy you enjoyed your stay at our hotel. We put much effort and care in making our guests feel at home. With friendly, modern facilities and amenities we wish to make every stay as comfortable as possible.

We are sorry about the switching water and have our technician check on this problem. Due to legislation hotels in the first district are not allowed to offer ironing boards in the guest rooms. We however offer a ironing service upon request to our guests.

We hope you had a good trip home and would be happy to welcome you back as guests at our hotel.

With kind regards from Vienna,
Your team HOTEL AM STEPHANSPLATZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 7, 2013

I booked Hotel Am Stephansplatz based on the excellent central location and was pleasantly surprised with all aspects of the hotel. The rooms were clean, modern and well equipped. The breakfast buffet was among the best I have had in any hotel.

The view of St. Stephens Cathedral from my room was amazing and for me was worth the additional cost.

Room Tip: The view of St. Stephens Cathedral from my room was amazing!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank puravida888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we thank you for your kind feedback.

The absolute central location of our hotel makes the stay of our guests really easy enjoyable. We are very happy that you felt at ease and were satisfied with our service and amenities.

We are happy about your praise of our breakfast buffet as we put much effort in keeping our offer seasaonal, rich and versatile.

Hope you had a safe trip home and took back wonderful Vienna memories.

With kind regards,
Your team HOTEL AM STEPHANSPLATZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 7, 2013

Great location right in the city centre, the staff were very helpful even if they sounded like robots, , gave me some good advice on what to do and where to go,the room was small but very clean and the bathroom had a few nice free products too, pity it rained so much.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

thank you for sharing your experiences with other Vienna travellers.

We are glad to hear that you enjoyed your stay and were satisfied with our facilities and service. Sorry that you had the Impression that we are roboters - we wish to stand for authentic friendly and individual service. We promise to keep on working on our guest service as there is always something one can improve.

We hope you had a safe trip home and would very much look forward to welcoming you back at Vienna's most central.

With kind regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, New Jersey
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 6, 2013

The location cant be better - right outside is the main cathedral. The rooms are very clean and well designed. The bathroom is quite large. Loved the hair and body products they provided. The breakfast room was beautiful and the food choices were exceptional. The staff are very helpful at any rime of the day. Stay here and you will not be disappointed.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZhannaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we want to thank you for taking the time to share your impressions on TripAdvisor.

We are happy that you fully enjoyed your stay at our hotel and felt comfortable. We are proud to offer fair trade products in our bathrooms. We are one of the first three hotels in Austria offering these products. Fair Trade improves producers lives and protects the environment.

Hope you took home lots of lovely Vienna memories and look Forward to your next visit.

With warm regards,
Your Team HOTEL AM STEPHANSPLATZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramat Gan, Israel
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2013

We booked 2 monthes before arrival (2 rooms, cathedral view, not refundable). Not a low price but a very fair for what you get. From the moment we enterd the hotel untill we checked out we were treated very well. All the stuff - reception, rooms, restaurants - were fantastic. Everyone is ready to serve you anytime. The location is ideal - central but quiet inside your room (duoble glazing). The breakfast is very special - you can ask whatever you like and they will bring it to you with a smile. The only thing which is missing is a kit for boiling water for making your own coffee or tea (our friends avoided this hotel for that reason). We will come back to Vienna for sure and Am Stephansplatz will be our only choise.

  • Stayed June 2013, traveled with friends
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank AlexBS_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

we appreciate you recommendation to Vienna travellers.

We are delighted that you were completely satisfied with our friendly service and facilities during your stay. We will definitely take your suggestion for improvement regarding coffee and tea facilities in the rooms into consideration.

We hope to welcome back soon at Vienna's most central.

With kind regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 4, 2013

I had never been to Vienna and was really struggling with hotel choices, but after having stayed at Hotel Am Stephansplatz, I would not stay anywhere else, it's a no-brainer. First, location, location, location. You can't be more central, yet it's still quiet in the hotel. Second, the room. I don't think the pictures online really did it justice. The lobby was very modern and pretty and it seemed that the room had been designed and decorated by someone who has travelled. It was large, the beds were comfortable, there was a lot of cupboards for storage (I hate looking at my bags), there were lots of little touches, such as cutlery, glasses, a radio etc., and the bathroom was awesome, with a full tub and separate walk in shower. There was also a lot of space for toiletries. The room was immaculately clean. We upgraded to a room with a view of the cathedral and I would highly recommend it. Third, the breakfast. To die for. It's not a breakfast room like many other hotels, you're eating in a beautiful restaurant with a killer view of Stephansplatz. They had everything you'd ever want from salmon, freshly squeezed orange juice, kombucha, capucinno, fresh baked goods.... Honestly, we thought we were in the wrong place the first morning. I was very impressed with our whole experience here.

Room Tip: Spend the money to upgrade to a view room. They have large windows overlooking the cathedral and th...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VancouverHamish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spolczer, Manager at Hotel Am Stephansplatz, responded to this review, July 15, 2013
Dear Guests,

thank you so much for your kind feedback on TripAdvisor.

We are absolutely thrilled by your words and happy that you were delighted by your stay at our hotel. Our private owned hotel has been furbished with a lot of love and care by the owner. The comfort of our guests is what counts and what we aim for. The excellent location, friendly service and guest orientated facilities is what makes our place special.

We hope you had a safe trip home and are glad that you took home lovely memories of Vienna.

Hope to welcome you back at Vienna's most central.

With warm regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Am Stephansplatz

Property: Hotel Am Stephansplatz
Address: Stephansplatz 9 | 1010 Vienna, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Vienna
#4 Business Hotel in Vienna
#9 Romantic Hotel in Vienna
#11 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Am Stephansplatz 4*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Hotel am Stephansplatz - Vienna's most central! Whether you are staying at our privately owned 4-star Boutique hotel for business or leisure, our absolutely central location and personalized service will make you feel at home at the Hotel am Stephansplatz and enthuse you immediately. Right opposite the famous St. Stephen's cathedral and just minutes away from all major sights in the city centre, the Hotel am Stephansplatz offers the ideal location to discover beautiful Vienna. Also all popular shopping streets and areas such as Kaerntner Strasse, Graben and Kohlmarkt can be reached easily on foot. Furthermore the hotel offers a perfect link to Vienna's public transportation system: the underground lines U1 and U3 as well as local bus lines 1A and 2A stop right on the doorstep of the hotel. After a long day full of sightseeing, shopping or busy meetings, you can not only relax in our Sauna-Spa-Sports area on level 2 of the hotel but also with coffee and cake or a fancy cocktail at our Café Bar Aragall, named after the famous opera singer Giacomo Aragall. Enjoy yourself and watch the hustle and bustle of the city from this unique place. We are looking forward to welcoming you soon! ... more   less 
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Also Known As:
Am Stephansplatz Hotel
Am Stephansplatz Vienna

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